BOA dial(s) replacement

[mecheng89]

Good afternoon Hubbers!

 

Anyone ever attempt to replace the Boa dials on their cycling shoes? 

 

If so, are there local stockists of the replacement kits?

[Grease_Monkey]

I have seen some replacement kits at Specialized. Not sure if it specific to their shoes, but I am sure any shop stocking boa equiped shoes will be able to order a pair for you.

[Smartie]

Yes, replaced a couple. Quick and easy. Bought mine at Specialized, just match the model number. But yes, as above, any shop stocking Boa shoes be able to source them.

[EmptyB]

Bought mine at a Spez store....they serviced the Boa dials for free about a year after i bought them.

 

Came back good as new. Never done it myself though............

[Martin PJ]

They are warranteed for life. I went into some boa website and ordered some once the lace broke on one shoe. It took ages but a free single boa kit eventually did arrive. In the meantime I had the shoes fixed at a Specialised store.

[mecheng89]

DMT shoes however.

 

I found a local website, emailed them and awaiting for a reply to see if they have stock. 

[Popit]

Agree with Martin PJ .

Just go on the BOA website as they have a lifetime warranty .

No questions , they will post you a set ....

But it does take loooooong to arrive due to our postal system .

[HenryS]

Here's the warranty link. https://store.boafit.com/warranty.php

 

Things may have changed though. It now has this on the page:

For Warranty Claims in Europe, 
Africa and the Middle East, 
Please contact our European 
office in Austria:

Boa Technology GmbH
Phone: +43 6232 93080 200
guarantee_EMEA@BoaTechnology.com

[wendfan]

 

 I also have an issue with a DMT MTB shoe boa. Please keep us posted of the outcome

[tubed]

Good afternoon Hubbers!

 

Anyone ever attempt to replace the Boa dials on their cycling shoes? 

 

If so, are there local stockists of the replacement kits?

Ordered mine online via their website and then tried to forget about it as the post takes so long - picked them up from the local PO and then followed the instructions / video online - working just fine now, quite easy once you understand the threading. If you dont want to wait/ cant wait then buy locally.

[kingalton]

I ordered my replacements ages ago from the BOA site, still waiting for delivery..

[mecheng89]

Yeah, the local distributor emailed me back saying I should order my replacement pair directly. Will let you know of the outcome. 

[TCTG]

@mecheng89 pls share outcome. I need to replace my boa dials as it does not hold its position anymore.

[TCTG]

Anyone have the contact details to order theae dials or what the easiest route is to follow?

[NicoR]

Anyone have the contact details to order theae dials or what the easiest route is to follow?

Log your warranty online. Google BOA Warranty claim.

Follow the steps as set out on their website. A few pictures of the shoe etc.

 

Receive the dials about 3 days later.

 

Received warranty replacements last year during hard lockdown. No issues.

Edited January 30, 2021 by NicoR

[TCTG]

Log your warranty online. Google BOA Warranty claim.

Follow the steps as set out on their website. A few pictures of the shoe etc.

 

Receive the dials about 3 days later.

 

Received warranty replacements last year during hard lockdown. No issues.

Shot man...thanks for the valuable info.