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Posted (edited)

Also had fantastic after sales service from BOA for my 5+ year old Spez shoes.

They send me a replacement pair and a spare set pair at no cost (parts or shipping).

 

Mine were ordered on 28 Dec last year and arrived via DHL on the 3rd of Jan. Seems like they're no longer using local post office which is great. 

Edited by Muttley
  • 5 months later...
Posted (edited)

Purchased Louis Garneau Granite II MTB Shoes in August 2020. BOA laces have frayed and kinked.

I just placed my order on the BOA website - 30 June 2021. 

I will update if/when received so you guys know what to expect.

UPDATE: Boa Warranty Kit received Friday 9 July 2021.

Edited by Nick
  • 3 years later...
Posted
16 hours ago, CycleGuy10000 said:

Hi everyone, does anyone have an idea where I could possibly get a new boa system? And is it easy to fit personally or should I seek professional help? Thanks.

Scroll back in this thread and you'll find your answers. Free warranty replacement available & they're simple to fit yourself.

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