First service - costs ?

[ChrisF]

Over the years I have bought bikes, new and second hand, from various bike shops.

 

I have always been offered a "free service" ... bring the bike back in a few hundred km, let us check the brakes and gears ....

 

A friend bought a new hardtail from a "concept store" in Paarl, about 5 weeks ago.  Doing 2 or 3 rides a week, distances creeping up from 8km to 20km per trip.

 

And so the day came that the gears does not shift as smoothly .... he takes it back to the "concept store" ....

 

"wash lube and set gears" .... That will be R300 sir.

 

 

What is the norm these days ?

 

Well I KNOW that D'Ville cycles delivered my gravel bike in December and said I can bring it back for a FREE check up after a few hundred km.

 

So again I am wondering, what is the norm these days between the various bike shops, uhmm sorry ..., "concept stores" ?

 

 

Maybe the owner of this particular concept store will reply to this thread .... he is a Hubber.

[Titleist]

First service whether minor or major is free from my local store. 

[ChrisF]

Another, probably more pertinent question -

 

Who are the go to bike mechanic workshops in Paarl ?

 

If he was closer I know it would be Knipe_Racing or Marks Bike Workshop (which ever is closer)

[DieselnDust]

Often that first inspection / “service “ is just to make sure there is no obvious warranty issue and to reset the gear cable tension after the housings have compressed . I the case of disc brake bikes, check that the brake pistons are moving freely.

all of this is included in selling price or “first free service “ < poorly named as it is also your last free service >

[Me rida my bicycle]

Well bike was and lube usually around R150 and gear cable and set could be around the same, so for what they did the amount doesn't sound to much. 

But a new bike going in for the first check where you purchased it is usually free. Then again this would also take into account the condition of the bike at that time. Not saying it's the case here but sommige mense het 'n talent vir goed op fffffvoeter. 

[MORNE]

1 hour ago, ChrisF said:

Over the years I have bought bikes, new and second hand, from various bike shops.

 

I have always been offered a "free service" ... bring the bike back in a few hundred km, let us check the brakes and gears ....

 

A friend bought a new hardtail from a "concept store" in Paarl, about 5 weeks ago.  Doing 2 or 3 rides a week, distances creeping up from 8km to 20km per trip.

 

And so the day came that the gears does not shift as smoothly .... he takes it back to the "concept store" ....

 

"wash lube and set gears" .... That will be R300 sir.

 

 

What is the norm these days ?

 

Well I KNOW that D'Ville cycles delivered my gravel bike in December and said I can bring it back for a FREE check up after a few hundred km.

 

So again I am wondering, what is the norm these days between the various bike shops, uhmm sorry ..., "concept stores" ?

 

 

Maybe the owner of this particular concept store will reply to this thread .... he is a Hubber.

“Teach a man to fish…and you’ll feed him for a lifetime. Give a man a bicycle and he’ll realise that fishing is dumb” - or something like that. 

I remember these. now i’ll pay them R300 to stay away from my bike😁

[ChrisF]

33 minutes ago, Me rida my bicycle said:

Well bike was and lube usually around R150 and gear cable and set could be around the same, so for what they did the amount doesn't sound to much. 

But a new bike going in for the first check where you purchased it is usually free. Then again this would also take into account the condition of the bike at that time. Not saying it's the case here but sommige mense het 'n talent vir goed op fffffvoeter. 

 

Point taken, except Carlo is exactly like you when it gets to washing, waxing and then the claybar ... he takes damn good care of his stuff.