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Posted

I work for a WASP in the bulksms industry and have a bit of insight into whats going on - lets just say that I'm glad my contract is no longer at MTN.

 

Oh and don't get me started on CellC - I'm spending the whole day fixing problems they have caused in my work life

 

Posted

This is what happens when you maximise profits and skimp on investment on infrastructure, I don't think the other providers are immune to having these problems in the future.

 

Yip I am in the industry supplying carrier network equipment .......
Posted

Dear Valued Client,

 

Please note that we are currently experiencing a network problem in the Pretoria and Germiston Area affecting various services such as Call Set-up, GPRS, SMS. MTN engineers are still investigating.

 

Date and Time:

Wednesday22 July 2009 12:00 AM (South African time GMT+2)

 

Status:

In hand

 

Impact:

Some clients might experience GPRS connectivity problem in the area.

 

Attending:

MTN engineers

 

If you have any queries please do not hesitate to contact the Network Management Centre.

 

Regards

MTNNS Network Management Centre

Tel:    0860110860

Email: support@mtnns.net

Posted

I phoned my service provider... and they told me it was my phone. I then changed back to my old phone, swapped sim cards with someone else, and they're still insist it is my phone.

 

Anyway, the wife's Vodacom data card wasn't working last week Tuesday, so it's definitely not unique to MTN (formerly known as "The Better Connection"

 

Posted

 

Dear Valued Client' date='

 

Please note that we are currently experiencing a network problem in the Pretoria and Germiston Area affecting various services such as Call Set-up, GPRS, SMS. MTN engineers are still investigating.

 

Date and Time:

Wednesday22 July 2009 12:00 AM (South African time GMT+2)

 

Status:

In hand

 

Impact:

Some clients might experience GPRS connectivity problem in the area.

 

Attending:

MTN engineers

 

If you have any queries please do not hesitate to contact the Network Management Centre.

 

Regards

MTNNS Network Management Centre

Tel:    0860110860

Email: support@mtnns.net

[/quote']

 

Why did I not get that email ... let met check. Explains the sh!tty bandwidth to our servers ...

 

Posted

 

Dear Valued Client' date='

 

Please note that we are currently experiencing a network problem in the Pretoria and Germiston Area affecting various services such as Call Set-up, GPRS, SMS. MTN engineers are still investigating.

 

Date and Time:

Wednesday22 July 2009 12:00 AM (South African time GMT+2)

 

Status:

In hand

 

Impact:

Some clients might experience GPRS connectivity problem in the area.

 

Attending:

MTN engineers

 

If you have any queries please do not hesitate to contact the Network Management Centre.

 

Regards

MTNNS Network Management Centre

Tel:    0860110860

Email: support@mtnns.net

[/quote']

Why did I not get that email ...

 

Don't feel too bad... I can see the NOC and support team leader from my desk, and I didn't get it eitherWink

 

Posted

 

I have problems with the MTN 3G card I have at home on the laptop' date=' goes like a snail some nights[/quote']

 

Does that interfere with you posting smut here?

 

Posted
I have problems with the MTN 3G card I have at home on the laptop' date=' goes like a snail some nights[/quote']

Does that interfere with you posting smut here?

 

Well, a lot of it's got to do with downloading pics of half naked gals as I don't have access to any sites at work, apart from the hub, ecr, giba's site, roags site, kalahari, crc, autotrader and gumtree Big%20smile

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