Canaris Posted September 7, 2007 Posted September 7, 2007 I am actually very disappointed that someone could even suggest that campagnola could in some small way be compared to shimano. The gall of it.
Spinnekop Posted September 7, 2007 Posted September 7, 2007 Spinnekop' date=' nee man...ek dink jou Shimano kit was dalk "Friday stock" [/quote'] Cool. No problem with that. Then Shimano must admit it and give me a new set STI's because it was still under guarantee (1 year). Problem solved.If I mishandled them, I did not know about it. They were still "new" to me. Since then I have continued to convert and convince about 23 guys to not go Shimano but Campy. Guess word of mouth has its advantage!
Guest Big H Posted September 10, 2007 Posted September 10, 2007 Steve posts here.... lets ask him the question..... Steve why does Shimano not offer a repair service for STi levers. Seeing that you have such a commanding position in the groupset market it could be a great asset to Shimano????? Thanx in advance for your reply. I see Steve has elected NOT to answer my question why Shimano South Africa does not repair broken components. Can one now assume that they do not carry the best interests of their component users at heart. I find this repulsive to saty the least. I once lost the retaining screw of the cover on a Deore Rapibfire Shifter. They had the aucacity to say they do not stock these and I had to buy a new shifter lever. Luckily my LBS buddy was able to scrounge one from his toolkit. I really cannot understand their attitude!!!!!!!??????? I urge other Shimano users who has had trhe same sort of attitude to recount their experiences here. If they do not want to listen they will feel. I will also copy and paste your comments onto international messageboards so trhey can also experience the level of service delivery of the worlds major bicycle component manufacturer.
steven Posted September 13, 2007 Posted September 13, 2007 BIG H, sorry for the late reply. The Hubsa normally send me a notification that somebody either is responding to or is asking for information. I was browsing today and saw already a negative response with regard to the servicing of Shimano Sti Levers.I would like to answer accordingly as the Shimano Distributor in SA.Please note i take all issues seriously as we do our business and keeping the consumer and dealer happy at all times is our priority.Shimano warrant Sti levers and we are obliged to service and or replace all Sti levers if they fall into the warranty period which is clearly included in the instruction manual supplied by your Lbs when purschasing Shimano from one of our authorized dealers.Please keep your original receipt as this helps us.All Sti levers have a production date stamped on them so this enable us to check on the year of production. We do offer a replacement service to our dealers whom i can assure you know of our service and use it accordingly.In fact we have one ShimanoTrained Service Manager just doing exactly that on a full time basis. In turn we ask that the consumer use only Shimano Genuine Parts, ieChains, Cassettes, outer gear casing and inner gear cable as by using these genuine parts will not only enhance the performance of shifting but also protect you as the consumer when an issue arrises and perhaps a warranty claim is lodged with us.Sti means Shimano Total Intergration. Please do not hesitate in contacting either myself or my sales team on0861-Shimano or email me directly stephen@coolheat.co.za I am only too happy to help you .Looking forward to hearing from you Brgds Steve Meltzerwww.coolheat.co.za
steven Posted September 13, 2007 Posted September 13, 2007 Shimano have just launched the new RDM972 with Carbon cages, you thinking correctly as i have some samples on my desk rgds sm www.coolheat.co.za
Zaskar Posted September 13, 2007 Posted September 13, 2007 Shimano have just launched the new RDM972 with Carbon cages' date=' you thinking correctly as i have some samples on my desk rgds sm www.coolheat.co.za [/quote'] Very nice...
steven Posted September 13, 2007 Posted September 13, 2007 Christie, Durace revised their production due to corrosion problems. rgds sm
steven Posted September 13, 2007 Posted September 13, 2007 Spinnekop, read my last posting regarding Shimano and the warranty.After 8 months you should have had a warranty claim. Call 0861-Shimano to discuss with Jade. rgds sm
Guest Big H Posted September 13, 2007 Posted September 13, 2007 BIG H' date=' sorry for the late reply. The Hubsa normally send me a notification that somebody either is responding to or is asking for information. I was browsing today and saw already a negative response with regard to the servicing of Shimano Sti Levers.I would like to answer accordingly as the Shimano Distributor in SA.Please note i take all issues seriously as we do our business and keeping the consumer and dealer happy at all times is our priority.Shimano warrant Sti levers and we are obliged to service and or replace all Sti levers if they fall into the warranty period which is clearly included in the instruction manual supplied by your Lbs when purschasing Shimano from one of our authorized dealers.Please keep your original receipt as this helps us.All Sti levers have a production date stamped on them so this enable us to check on the year of production. We do offer a replacement service to our dealers whom i can assure you know of our service and use it accordingly.In fact we have one ShimanoTrained Service Manager just doing exactly that on a full time basis. In turn we ask that the consumer use only Shimano Genuine Parts, ieChains, Cassettes, outer gear casing and inner gear cable as by using these genuine parts will not only enhance the performance of shifting but also protect you as the consumer when an issue arrises and perhaps a warranty claim is lodged with us.Sti means Shimano Total Intergration. Please do not hesitate in contacting either myself or my sales team on0861-Shimano or email me directly stephen@coolheat.co.za I am only too happy to help you .Looking forward to hearing from you Brgds Steve Meltzerwww.coolheat.co.za [/quote'] thanx Steven ...... I knew you would answer on this one. I actually wrote this wrt the complaint Spinnekop had with his STi levers. Spinnekop jou antwoord op bogenoemde sal waardeer word om hierdie sweer in jou gemoed by the le. Dankie.
Guest Big H Posted June 23, 2008 Posted June 23, 2008 Spinnekop' date=' read my last posting regarding Shimano and the warranty.After 8 months you should have had a warranty claim. Call 0861-Shimano to discuss with Jade. rgds sm[/quote'] Spidy het jy toe al vir Jade ge-kontak soos Steven hierbo gese het........ of is hier 'n ander storie waarvan ons nie mag weet nie....... mmmmmm????????
TNT1 Posted June 23, 2008 Posted June 23, 2008 But then again do you want to drive a ferrari or a toyota? I want ride my DRZ...
Spinnekop Posted June 23, 2008 Posted June 23, 2008 Spinnekop' date=' read my last posting regarding Shimano and the warranty.After 8 months you should have had a warranty claim. Call 0861-Shimano to discuss with Jade. rgds sm[/quote'] Spidy het jy toe al vir Jade ge-kontak soos Steven hierbo gese het........ of is hier 'n ander storie waarvan ons nie mag weet nie....... mmmmmm???????? Oom.Old Dude. Die saak staan so....It's like thisEk moet nou gaan probeer terug dink oor waar ek daai levers gekoop het 4 jaar terug.....I must tries to thinks insides me brain to go 4 years back and see where I bought the crap in the first place. Dan moet ek probeer 3 jaar terug onthou met wie het ek gesels by Bruce.Then I musts tries to remember who the Bruce dudes was that I tuned to replace my STI Die Shimano se rep weet dat ek die STI uitmekaar uit gehaal het oordat sh*tmano nie die ding vir my wil vervang nie. Vra maar vir Tyson. Vra hom of hy vir "peanut" kan onthou......Tyson / Tyrone (Can't remember his name very deliciously) at Shimano knows a "Peanut" that took the lever apart after Shimano refused to replace the lever. http://s3.amazonaws.com/advrider/icon10.gif (Think this is the english version of the afr. smily) So, in kort....ek het vandag GEEN bewyse van enige iets nie.....so hoekom gaan ek nou my siel versondig oor water wat onderdeur die brug geloop het en dit terwyl Jonas al klaar in daai water stroom op gepis het....So in short I have no evidence of anything.....Why would I want to get mad again about something that I cannot do anything about? Dis my storie....Dis wat gebeur het.....ek gee nie vlenter om of Shimano my glo of nie. Hoekom sal ek lieg vir myself?? Ek was dan 'n happy Shimano customer vir 8 jaar......Hoekom oorslaan? Oordat ek 'n man is wat sy tiekies moet omdraai en as ek iets koop moet hy waarborg dra of as hy dan nie, moet ek hom kan diens......so kempekker was die alternatief.That's my story and I sticking to it.Why would I lie to myself? http://www.advrider.com/forums/images/smilies/puzzled.gif I was a happy Shimano fan for 8 years...why change? Because I must turn my sixpence twice innierondte and if I buy something, I expect it to be honored by garrantees and if not, I want to be able to service the item..... Intussen het ek al VELE manne oortuig om Campy toe te gaan......en na 14 jaar se kompeterende fietsry, is daar 'n PAAR maats in die industrie....En, DV, sal daar nog BAIE wees is die volgende 20 jaar.....en ALMAL van hulle sal van my hoor dat Campy die ding is om te besit oordat sy agente nie doekies omdraai as daar skeefloop is nie......In the meanwhile, I have convinced PLENTY guys to convert to Campy. I have made MANY friends over the past 14 years of cycling.....and, God willing will make PLENTY more over the next 20 years.....and ALL will know that Campy is the best...... Hulle noem die after sales service.....They have after sales service..... Spinnekop2008-06-23 08:56:39
jabbathemutt007 Posted June 23, 2008 Posted June 23, 2008 Steynja.Campy is less smooth. A clear "cluck" every time you switch gears. The levers are smaller and I LOVE the feel to it compared to the bulky Shimano shifters.Other than that not much of a difference. BUT.....Campy you can open up and service. In the past 5 years I have serviced my levers ONCE and the total cost was R250 including new springs. Good as new!! And you can shift multiple gears with one click (although these days this only applies to Chorus and Record and presumably Super Record).
Spinnekop Posted June 23, 2008 Posted June 23, 2008 spiderdude' date=' re-post in inglish asb... [/quote'] Eish......http://www.advrider.com/forums/images/smilies/headscratch.gif
jabbathemutt007 Posted June 23, 2008 Posted June 23, 2008 spiderdude' date=' re-post in inglish asb... [/quote'] Eish......http://www.advrider.com/forums/images/smilies/headscratch.gif I'd love to hear a babelfish Afrikaans to English translation.
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