steven

Any one of our dealers, LInden, Westdene,Cajees, Cyclelab, Johnsons etc rgds sm www.coolheat.co.za

Yes its nessasary to lube inner cables every now and again. Use Shimano lube and you wont have a problem rgds sm www.coolheat.co.za

Ian J , when a Power Link fails it could trash your drive train,we saw it happen a plenty at the Epic. Just think about it.We replaced rear derailers,front derailers chain rings and some riders whom suffered failure instructed us to replace there complete drive train and keep it all Shimano. If Shimano thought that Power Link was fail safe they would have brought it onto the market long ago. rgds sm www.coolheat.co.za

Ian j. We as Shimano did the technical support on the Cape Epic in 07 and i can assure you that we fixed lots of problems with Sram Power links and many competitors actually had to change rear derailers,front derailers,chain rings etc etc after there power links failed.I am not making this up and if you want further info email jade@coolheat.co.za or tyson@coolheat.co.za We do not recommend Power Links . rgds sm www.coolheat.co.za

Hagar, its not on our website. Only what we have experienced. Power Link may be easier to split the chain with but the original Shimano Chain pin is what we recommend. RGDS STEVEN

SHIMANO CHAIN = SHIMANO CHAIN PIN. A NEW CHAIN PIN IS RECOMMENDED EVERY TIME YOU RE-JOIN YOUR CHAIN. POWER LINKS ON A SHIMANO CHAIN ARE NOT RECOMMENDED. www.coolheat.co.za

Get your LBs to show you how the chain was checked. rgds sm www.coolheat.co.za

GO CUSTOM AND STICK TO DT RIMS AND HUBS / MAVIC WE DITCHED AS ITS A NITEMARE SM

Go to our website www.coolheat.co.za and have a look at the new range of Cateye Strada rgds sm

Maruni also offer a Tubeless Repair kit which is much simpler to use as all you have to do is apply Maruni solution onto a bullett shaped plug and with the small tool supplied with the kit force the plug into the hole and it not only seals the hole but also valcanizes it as well. www.coolheat.co.za sm

Spinnekop, read my last posting regarding Shimano and the warranty.After 8 months you should have had a warranty claim. Call 0861-Shimano to discuss with Jade. rgds sm

Christie, Durace revised their production due to corrosion problems. rgds sm

Shimano have just launched the new RDM972 with Carbon cages, you thinking correctly as i have some samples on my desk rgds sm www.coolheat.co.za

BIG H, sorry for the late reply. The Hubsa normally send me a notification that somebody either is responding to or is asking for information. I was browsing today and saw already a negative response with regard to the servicing of Shimano Sti Levers.I would like to answer accordingly as the Shimano Distributor in SA.Please note i take all issues seriously as we do our business and keeping the consumer and dealer happy at all times is our priority. Shimano warrant Sti levers and we are obliged to service and or replace all Sti levers if they fall into the warranty period which is clearly included in the instruction manual supplied by your Lbs when purschasing Shimano from one of our authorized dealers.Please keep your original receipt as this helps us.All Sti levers have a production date stamped on them so this enable us to check on the year of production. We do offer a replacement service to our dealers whom i can assure you know of our service and use it accordingly.In fact we have one Shimano Trained Service Manager just doing exactly that on a full time basis. In turn we ask that the consumer use only Shimano Genuine Parts, ie Chains, Cassettes, outer gear casing and inner gear cable as by using these genuine parts will not only enhance the performance of shifting but also protect you as the consumer when an issue arrises and perhaps a warranty claim is lodged with us. Sti means Shimano Total Intergration. Please do not hesitate in contacting either myself or my sales team on 0861-Shimano or email me directly stephen@coolheat.co.za I am only too happy to help you . Looking forward to hearing from you Brgds Steve Meltzer www.coolheat.co.za

We have two staff members on Niner 29inch bikes, call our offices on 0861-Shimano and speack to either Jade or Tyson and I know they are raving about the 29inch Niners. rgds steve meltzer

Not sure but if you look at the weight of standard cranks with bb at 740 grms there is not a lot in it. Carbon is very popular at the moment rgds sm

Durace Carbon Cranks are listed at 714 grams including BB trgs sm

Peta, no sign yet of Electronic shifting, Carbon Cranks available soon thru your local Lbs. rgds sm

SORRY GOT JET LAG AS I HAVE JUST ARRIVED HOME TONITE, 500 CRANKS A MONTH ARE PRODUCED RGDS SM

Shimano Durace Carbon Cranks seen at EUROBIKE this weekend. Only 500 units are produced for the entire world so order yours soon. Weight will check and let you know as its in the new 2008 Shimano Dealer Catalogue

Techguy, in your report where you compare Joes and Stans you mention the distributor isnt your favourite.Please let me have details and exact and specific problems you claiming about Xtr shifters etc. Your claim is normally handled withing 12 hrs of receipt . To speed up a claim with us its simple, just supply your invoice and date of purchase and you will not have a problem. Awaiting your email by return rgds steve meltzer

Shimano recommend that a new chain pin is used every time you split or re-join your chain. Your chain if its a Shimano should not break and if you continue to have a problem call 0861-SHIMANO and speack to Jade rgds sm

mdk555, please give me details as to what exactly your problem was. rgds steve m

Hendrick, my email is stephen@coolheat.co.za and i await your emails.

Shaun, regarding your statement please clarify your claim on the Cateye TLLD1000 x 2 which you state were defective.Cateye and Coolheat warrant all products claimed for either being defective or faulty and offer service and backup accordingly. Please advise to whom you emailed your claim to or email me directly on stephen@coolheat.co.za.