please come down to earth, and dont let me start on audi (mercedes, volvo, mazda, and most probably all the others) service. PM me and I will give you my own case studies. I too believe LBS undercharge, that is why we dont get bicycle shops as clean and presentable as automotive workshops. But, they also (should) have specialised equipment and tools (did you price tourque wrench recently? Remember it has to be calibrated once a year.). It scares me when a youngster tightens anything on my bike with multitool intended to be used in the race in emergency. I would like to take my bicycle to a shop with clean floor and tools, with work area station dedicated for one job at the time. I would like to collect my machine knowing all will work fine, my position has not been changed, all parts on the bicycle are actually mine, that I have not been charged for things I do not need and that all those things on the invoice actually have been fitted. To much to ask for? For R150 an hour probably yes.
