Westdene Cycles Poor Customer Service.

[racman]

and so after the dust has cleared and the hecklers have finished their wise cracks and peer through the early morning sunlight to see who is still standing at the Gunfight at the Hub Corral in the Wild Westdene battle for a good reputation, alas, all the protagonists have disappeared, gone, hambile, fogoff, POOF !!!! racman2007-11-26 07:38:06

[shaunh]

Last night' date=' and this morning..... [/quote']

 

Mrs Palm & Her five daughters don't count!!!!

[Pantani]

 

Mrs Palm & Her five daughters don't count!!!!

 

Even if they don't count, it's still a whole lot more than I'm getting!

 

[racman]

TOPIC CLOSED FROM MY SIDE.

 

STRIKE -1

 

 

NOU SE EK NIKS VERDER OOR HIERDIE ONDERWERP NIE

 

 

STRIKE - 2

 

 

Damn' date=' I love THE HUB!!!

 

[/quote']

 

Finish and Klaar' date=' you cannot argue it away.

 

[/quote']

 

Strike - 3

 

YOU"RE OUT Wannabe!!!!!!

racman2007-11-26 07:41:12

[dirtrider]

And even more than what you can expect to get from your Edgars store ?

[Pantani]

 

and so after the dust has cleared and the hecklers have finished their wise cracks and peer through the early morning sunlight to see who is still standing at the Gunfight at the Hub Corral in the Wild Westdene battle for a good reputation' date=' alas, all the protagonists have disappeared, gone, hambile, fogoff, POOF !!!! [/quote']

 

What vivid images... real Wyatt Earp stuff!

 

[Wannabe]

racman, I'm not one to back down from a good dust up.

I'm not happy with the lack of service I received, I voiced my opinion, some people might not agree, but my viewpoint is my viewpoint.

 

[Cruxpearl]

Whatever

[TheLegend]

 

Whatever

 

...as in

a) I'm a sulky boy

b) I have the last word

c) you arguments were heard but even though I disagree it's the ebst way to stop this argument here!

?

 

[Mudsimus]

Whatever

 

The best way to end a argument. But it always gets me on the couch...

[TheLegend]

 

Whatever

 

The best way to end a argument. But it always gets me on the couch...

 

 

[noembus]

Wannabe, ja ek dink ons moet, maar ophou. Hierdie een gaan nie einde kry  nie, ek is vir jou en jy wou net vertel wat gebeur het.  Ek is baie bly vir dit, en soos Spinnekop gese het, vergeet maar nou van dit, lyk my Cruxpearl glo net in Westdene Cycles, dis okay, hulle word geborg deur hulle, maar wat almal kry afslag daar. En ek voel nog hulle is duur, My fiets het R4000 duurder by hulle gekos kontant. Ek is seker daar is nog baie ander winkels wat ook sleg diens het, en veral op Saterdae want dis wanneer hulle die meeste diens lok, bly 3min van Westdene af en ken hulle al 25 jaar en glo tot vandag toe hulle het baie goed en is interessant om daar rond te loop, maar sal niks daar koop nie en die personeel daar was nog saam met my op skool. So asb Cruxpearl, as jy van hulle hou en hulle gee jou goeie diens is ons baie bly, maar ons het net gese ons hou nie van hulle nie en verkies om eerder erens anders te gaan shop.

[noembus]

ek moet nou nog popcorn kry, hehe, die gaan nog lank vat :-)

[MichaelH]

 

Was it really bad service' date=' or did you just have a bad day?

I can badmouth half the bikeshops in Jhb and some in Pta if I wanted to, but am I being totally honest about it?

Is it just my perception?

Did I ask for assistance?

Was I just pissed off because i didn't get laid, and now I feel like I'm being ignored in the shop as well?

 

[/quote']

 

Ahuh! Like you did Johnson Cycles the other day?

 

[Harryn]

Crux' date=' if you are used to being ignored by a shop, ANY SHOP, thats your problem, not mine. I come from an industry where customer service is paramount, (the Casino industry) so don't come and and talk about perceived levels of service, etc. I know all about demanding customers, dealt with them on a daily basis for many years.

 

[/quote']

 

This just gave me quite a good laugh. Customer service in the Casino industry is paramount?? What in heck does that mean ......we greet you at the door and smile like mad while we part you and your money??

 

You get more value for your money at the worst bike shop on the planet than you get in the best Casino in Vegas, so gimme a break here!

Harryn2007-11-26 11:53:41

[TheLegend]

 

Crux' date=' if you are used to being ignored by a shop, ANY SHOP, thats your problem, not mine. I come from an industry where customer service is paramount, (the Casino industry) so don't come and and talk about perceived levels of service, etc. I know all about demanding customers, dealt with them on a daily basis for many years.

 

[/quote']

 

This just gave me quite a good laugh. Customer service in the Casino industry is paramount?? What in heck does that mean we greet you at the door and smile like mad while we part you and your money??

 

You get more value for your money at the worst bike shop on the planet than you get in the best Casino in Vegas, so gimme a break here!

 

You also gave me a good laugh!

Aren't you able to understand? I think his point is that casinos, as the whole hospitality indurstry (hotels), tries to please their cutomers/guests as much as possible. Go to an upper class hotel, someone there will always look after you. 1st someone will open the door, then you'll have the receptionist who, if he's good, approaches you by your name three times before you leave the desk just to have someone get your suitcases to you room,.... it's not about money value here or whatever you try to refer to - the customer there is king, that's what they live from, especially since their business is to please people and not to sell a certain amount of wheel over the internet or whatever.

Don't take things out of context. If you aren't sure if you understood correctly, rather be quiet!