Shabou08 Posted December 3, 2013 Share Hey Guys and girls, My racetec results for the Burger weren't posted as apparently I didn't finish the race????I recorded over the initial timing mat, the one above Hels, and the one at the half way point, but somehow the chip failed to register at the finishing timing mat. I recorded a time of 02:51:44 on my sigma (from a C seeding), and therefore have no strava or other form of GPS to back up my claim. Very upset about this. Link to comment Share on other sites More sharing options...
Skubarra Posted December 3, 2013 Share Have you phoned PPA/Racetec - there might be Actionphoto photos of you near the finish line you can show as proof? Link to comment Share on other sites More sharing options...
DJR Posted December 3, 2013 Share I've always found Racetec very friendly and efficient to sort out issues like this. Talk to them. Grondpad and Oufy MTB (Roadie) 2 Link to comment Share on other sites More sharing options...
Tjokkits Posted December 3, 2013 Share Past hickups send the. Polar file and they took that Link to comment Share on other sites More sharing options...
Big JD Posted December 3, 2013 Share Your time would have been good enough for 5th in C. If you came 5th there should be a photo supporting it Link to comment Share on other sites More sharing options...
-cK- Posted December 3, 2013 Share Yea phone them they are very friendly and helpful. Had my chip mounted incorrectly for my first event but had the Garmin to backup the time and they put up my result in accordance to that result. It's worth a shot to call them to see what they can sort out in the absence of a GPS recorded time perhaps. Link to comment Share on other sites More sharing options...
Shabou08 Posted December 4, 2013 Share Sent through an email. But I think I will give them a call today to try and sort it out. Link to comment Share on other sites More sharing options...
Oufy MTB (Roadie) Posted December 4, 2013 Share had an issue at Lagoon race where the chip probably didnt register on the start mat and i got credited with starting with the last group giving me a very slow time. one email and attached endomondo link and they sorted within 2 working days. on another occassion in a 32km Mtb challenge, no end result on the timing mat. sent them an email, they asked me my estimated time I finished, I think they looked at video/photo footage and bob's your uncle. (had no GPS tracking) I always try to hear the beep but sometimes you cross with others and other times i'm too vrek moeg to hear anything Link to comment Share on other sites More sharing options...
Shabou08 Posted December 5, 2013 Share All sorted...02:51:22thanks for all the help! Link to comment Share on other sites More sharing options...
Wannabe Posted December 6, 2013 Share So whose Brain Fart was it? slowashell, Kranswurm, ichops and 1 other 4 Link to comment Share on other sites More sharing options...
Shabou08 Posted December 9, 2013 Share I found a photo of myself celebrating across the line, likely it had a timestamp. My racetec chip should've worked Link to comment Share on other sites More sharing options...
Gerhardc Posted December 9, 2013 Share And you got a 22sec discount.....lucky you....he-he-he! Think an apology should be in other...... Wannabe 1 Link to comment Share on other sites More sharing options...
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