Silverback Nebraska Cracked

[SilverCracker]

I bought my Nebraska way back in 2007. It is a great hard tail 26" that goes like mad on single twisty tracks. Very light and agile.

 

It cracked in 2008, they replaced it under warrantee. In 2010 it cracked again and they replaced it again. this time with a 2010 frame.

 

Now it cracked again, same place as the previous times.

 

Is it just my riding style (mostly cross country) or what? Why does it always crack on that spot?

They will probably replace it with a different frame this time.

 

Does anybody know what the replacement was/is for the Nebraska?

 

regards

[Meentb]

Waaaay back my giant also cracked there. I think it had to do with the forces created by the disc brake mounting. While under braking that is

[Tractor]

That's a lot of frames that they've replaced - big up to them, it speaks volumes about their customer service and warranty

[norm333]

I have had the same with my KTM

 

Three frames cracked on the cross bar, busy right now on the third one

 

I have been told its a frame issue with the forces by two different shops

[Reg Lizard]

Frames probably made in the same factory

[GaryP]

Hi. I still have a XL Nebraska, bought in 2008 if I remember correctly. Have done >5000km and no problems this far. As far as I am aware there is no real replacement frame for it anymore seeing a 26" bikes are not that popular...

 

The only issue I have had recently is pealing paint... Contacted the guys at Silverback and they sent me a Phoenix 26" frame as a replacement (only one similar and in XL). However, I have not changed frames because the seat post width is different and so is the front derailer mounting (please excuse spelling!). Thus, changing frames to me seems to be more trouble than it is worth. Luckily, my frame is still intact though.

 

Ciao.

[MrJacques]

How rough terrain do you ride? Think it might be a good idea to get a tougher bike, a long travel hard tail or maybe a dual suspension...

 

I don't think Silverback has 26er bikes anymore, but there are some nice specials in the classifieds if you are looking for a 26er frame.

[akneethling]

That's a lot of frames that they've replaced - big up to them, it speaks volumes about their customer service and warranty

Yes...... but what does it say about the product? I would like my frame to be replaced ZERO times.

[johanpre44]

My 2012 Silverback Stride 10 frame was replaced with a 2013 (also cracked frame but on the Seat Tube just above the top tube weld). This frame is a lot better than my 2012 frame and a lot more like the more expensive 2012 26" models (like the Alpine and Spectra). Problem with the frame replacement is that I had to change gear cables to the full outer type (not really a problem and cheap). Also had to change the front Derailleur (top clamp did work with position of seat tube bottle cage screws). Make sure they also send you a Rear Derailleur Hanger.

 

Will be nice if Silverback replaces your frame again.

[Sharkie 2]

Your warranty only runs from for your original purchase so basically it will be from 2007-2012 no matter how many frames they have replaced in between. It will be exceptional service if they warranty this one for you

[SilverCracker]

I mainly use it for cross country. no fast down hills, no light jumps, fairly rough terrain (Groenkloof) but isn’t that what it was ment to do? the reason I chose the bike was because of the agility and weight.

 

As far as the warrantee goes, it has a lifetime warrantee for as long as I have it....

 

I have no problem in taking on a different frame, but it has got to be the equivalent to the Nebraska.

[Eugene]

I mainly use it for cross country. no fast down hills, no light jumps, fairly rough terrain (Groenkloof) but isn’t that what it was ment to do? the reason I chose the bike was because of the agility and weight.

 

As far as the warrantee goes, it has a lifetime warrantee for as long as I have it....

 

 

Are you sure that it is a lifetime warranty? To my knowledge Silverback only offers a 3 year warranty.

[Tumbleweed]

Are you sure that it is a lifetime warranty? To my knowledge Silverback only offers a 3 year warranty.

 

Silverback bikes are sold exclusively through our network of authorized dealers only:

• Ovaltech alloy - Limited lifetime warranty
  
• Generation Frame Technology - Limited lifetime warranty
  
• CAT/Carbon frames - 3 Years
  
• Mercury Frames / BMX Frames - 3 Years (Excl Suspension Forks)
  

[SilverCracker]

Are you sure that it is a lifetime warranty? To my knowledge Silverback only offers a 3 year warranty.

 

jip, like this guy said above me. As long as the bike is in my possesion, the replace it if its a factory fault. I just worried about the next frame and what it will be?

[SilverCracker]

Just an update.

 

Silverback agreed to replace the Nabraska frame with a Spectra 2 frame. Along with a rear hanger. Reason being is that the Nabraska is no longer in production.

Only thing I need to pay is a new seat post and clamp (Spectra is 32mm and Nabraska is 29mm) and the labour for the rebuild.

 

Good Service

[Goodbadugly]

Blooming hell

That is not good service. That is OVER THE TOP.