Is motorcycling allowed?

[Steven Knoetze (sk27)]

14 hours ago, sawystertrance said:

Hell Hairy I'm so sorry to hear that. It sounds like the guys you bought it from are real rogues. Have you talked to a manger there about your concerns?. If you intend taking it further I think it would depend on your purchase documents and whether or not you bought it voetstoots. Best advice I can think of is to stay on their case to get fixed or replaced what they have undertaken to do and then move to another shop. Don't spend another cent there.

Agreed, if you do not come right with them I would look for a different shop going forward regardless. I mean some of the rookie errors is shocking really.

I do recall saying that I believed the bike was in a prang, something about impact from the front wheel/mudgaurd against the radiator if memory serves. Not the best at using the search function though......
 

[Hairy]

14 hours ago, sawystertrance said:

Hell Hairy I'm so sorry to hear that. It sounds like the guys you bought it from are real rogues. Have you talked to a manger there about your concerns?. If you intend taking it further I think it would depend on your purchase documents and whether or not you bought it voetstoots. Best advice I can think of is to stay on their case to get fixed or replaced what they have undertaken to do and then move to another shop. Don't spend another cent there.

I have only been dealing with the shop owner ... will stay on his case as I believe him to be a good guy, just not good at following through and dealing with admin.

But my patience is wearing thin.

No voetstoots comments anywhere and I repeatedly asked the question of "should I know anything because I do not know what to look for" 

[Hairy]

36 minutes ago, mazambaan said:

Jissus Hairy this is irritating BUT in some ways that is why we buy new bikes (the last one I bought was a Husky 430WR in the early 80's).

Also sometimes better to buy privately where the owner is honest or has not tried too many bodges. I am always wary after an external service and try and do a nut and bolt, brakes, coolant, tyre pressures, wheel bearings, chain tension, lights etc check as well as before any ride.  If you are happy you got a good deal, the irritations are why that is and much of it best sorted by yourself or someone you trust. Can be frustrating and expensive I know.  Easier on a dirt bike where a few scratches etc are par for the course.

When I was getting to the point of being able to purchase, the wife and I had a heated "discussion" and she insisted I buy from a dealer so that I have recourse .... my point was basically that not all dealers add value in that sense.

You live and learn. The price I paid was good, but after what I am seeing not a great price at all.

This is my first bike from the old 125cc I had at school, so it was a way to also test the water for me as to whether it would be something that I use or not.

Going forward I would buy used again, and would only buy from dealers that I trust through discussion I have had as of late and from others advice. But I am also taking the same stand as with my bicycles where I will do the work myself going forwards, and only resort to a dealer if it is something specialised or something I broke trying to fix

[Hairy]

38 minutes ago, Steven Knoetze (sk27) said:

Agreed, if you do not come right with them I would look for a different shop going forward regardless. I mean some of the rookie errors is shocking really.

I do recall saying that I believed the bike was in a prang, something about impact from the front wheel/mudgaurd against the radiator if memory serves. Not the best at using the search function though......
 

Yip this was noted.

I tracked the previous owner down and he said he had fitted the hooter low down on the front and first and under hard braking the fender hit the hooter.

Through a little cyber sleuthing I have found the workshop where the bike has been before and the paint shop that did the work .... to satisfy my curiosity I am going to pop in and have a chat with them to see what the real history is.

I do really love riding this bike though

[The Ouzo]

3 minutes ago, Hairy said:

I have only been dealing with the shop owner ... will stay on his case as I believe him to be a good guy, just not good at following through and dealing with admin.

But my patience is wearing thin.

No voetstoots comments anywhere and I repeatedly asked the question of "should I know anything because I do not know what to look for" 

There are a number of sides to this.

The original owner - He should have declared any accident damage to the bike shop on selling the bike to them. Maybe he did and they ignored him.

The bike shop - they are the "pros" here, they should have picked up any accident damage even if the seller did not disclose. They should also have documentation to the effect of the seller disclosing any accident damage or not, this is their recourse with the seller.

The buyer (you) - you did not buy a new bike, there will be wear and tare and scratches etc., but like you stated, you asked and were not informed, so either the bike shop did not know or they were hiding it

The law - CPA is "supposed" to be there for this kind of thing. But give the bike shop reasonable time to sort out the issues first before heading down what is probably going to be a waste of time.

[Hairy]

1 minute ago, ouzo said:

There are a number of sides to this.

The original owner - He should have declared any accident damage to the bike shop on selling the bike to them. Maybe he did and they ignored him.

The bike shop - they are the "pros" here, they should have picked up any accident damage even if the seller did not disclose. They should also have documentation to the effect of the seller disclosing any accident damage or not, this is their recourse with the seller.

The buyer (you) - you did not buy a new bike, there will be wear and tare and scratches etc., but like you stated, you asked and were not informed, so either the bike shop did not know or they were hiding it

The law - CPA is "supposed" to be there for this kind of thing. But give the bike shop reasonable time to sort out the issues first before heading down what is probably going to be a waste of time.

 Not sure I would pursue this route, but I will make a nuisance of myself shortly if I do not get matters resolved.

[Steven Knoetze (sk27)]

Most bikes fall, its always how hard and then how well was it repaired.
One good thing is that Harley isn't referred to as "pig iron" for nothing. They are solid. A lot of what you are mentioning sounds like ***-handed mechanic work, perhaps a previous owner who thought the knew what he was doing but didn't.
Like removing the belt cover for that authentic OCC look, but then stripped the bolt so ended up cutting it off, for example.

[Steven Knoetze (sk27)]

4 minutes ago, ouzo said:

There are a number of sides to this.

The original owner - He should have declared any accident damage to the bike shop on selling the bike to them. Maybe he did and they ignored him.

The bike shop - they are the "pros" here, they should have picked up any accident damage even if the seller did not disclose. They should also have documentation to the effect of the seller disclosing any accident damage or not, this is their recourse with the seller.

The buyer (you) - you did not buy a new bike, there will be wear and tare and scratches etc., but like you stated, you asked and were not informed, so either the bike shop did not know or they were hiding it

The law - CPA is "supposed" to be there for this kind of thing. But give the bike shop reasonable time to sort out the issues first before heading down what is probably going to be a waste of time.

Most of these dealers turn over their stock so quickly I don't see how they can go over it thoroughly.
I was looking at bikes on WeBuyCars, they have a Dekra report but it is so generic and cut and paste, it is actually pretty useless!!!

 

[Hairy]

I do want to add RE the gloves.

Given that my trust of the bike shop is wavering, I did a quick google search to see if I could find the agents for Arlen Ness gloves in SA. What I did find was that "Fire It Up" had them on their site.

So I called them and spoke to their accessories manager, who I clearly told that I am wasting his time, but have they had stock issues. Bit of a chat RE the history of why I was asking and sent him a PDF of the email correspondence with the dealer's information and name blacked out.

I did not know that their accessories side is "Bike Kings". The guy (Oliver) has been exceptional in trying to find out more RE stock and followed up yesterday again saying he has not forgotten about me, but is still waiting for feedback from the agents. 

Keen to hear what the stock status is as the tear in the gloves is getting worse.

[The Ouzo]

1 minute ago, Steven Knoetze (sk27) said:

Most of these dealers turn over their stock so quickly I don't see how they can go over it thoroughly.
I was looking at bikes on WeBuyCars, they have a Dekra report but it is so generic and cut and paste, it is actually pretty useless!!!

 

WeBuyCars operate very different to a normal dealer, they are very much a "voetstoots" kind of operation and dodge the comebacks by providing a Dekra report.

A normal dealer trading in or buying in a bike/car will want to make sure they are not getting a problem vehicle, so if they are doing their jobs properly will go over the vehicle very carefully. They really dont want to have to deal with these kind of comebacks.

[Hairy]

3 minutes ago, Steven Knoetze (sk27) said:

Most of these dealers turn over their stock so quickly I don't see how they can go over it thoroughly.
I was looking at bikes on WeBuyCars, they have a Dekra report but it is so generic and cut and paste, it is actually pretty useless!!!

 

I was also origionally looking at WeBuyCars, and those Dekra reports did seem generic, but still better than nothing.

It was the fact that there was no fall back if you had issues vs the price you are paying that got me looking elsewhere as you could just as well buy from a dealer for about the same price.

[Steven Knoetze (sk27)]

4 minutes ago, ouzo said:

WeBuyCars operate very different to a normal dealer, they are very much a "voetstoots" kind of operation and dodge the comebacks by providing a Dekra report.

A normal dealer trading in or buying in a bike/car will want to make sure they are not getting a problem vehicle, so if they are doing their jobs properly will go over the vehicle very carefully. They really dont want to have to deal with these kind of comebacks.

Makes sense now.
Also explains why my brother-in-law had no luck when his car had a catastrophic clutch failure within a month of purchase. They pursued a claim but got nowhere with it.

Edited October 19, 2021 by Steven Knoetze (sk27)

[Hairy]

I have however learnt a lot in a short period of time, and will be far more critical in the future.

Did I mention that the Road King Special at the Durbanville HD dealer really has my attention

[sawystertrance]

Hairy, I think you have the right attitude. Get fixed what you can get fixed, then sit back, take the heat out of it and write it off to school fees.

 

The most telling thing you have said in all your posts on this matter is this one:

"I do really love riding this bike though "

There it is. 'Nuff said. Go ride. 

[Hairy]

6 minutes ago, sawystertrance said:

Hairy, I think you have the right attitude. Get fixed what you can get fixed, then sit back, take the heat out of it and write it off to school fees.

 

The most telling thing you have said in all your posts on this matter is this one:

"I do really love riding this bike though "

There it is. 'Nuff said. Go ride. 

believe me I do, every chance I get

[IceCreamMan]

2 hours ago, Hairy said:

I have only been dealing with the shop owner ... will stay on his case as I believe him to be a good guy, just not good at following through and dealing with admin.

But my patience is wearing thin.

No voetstoots comments anywhere and I repeatedly asked the question of "should I know anything because I do not know what to look for" 

Just want to add a comment or 2. 

Firstly, sorry to hear Hairy, not pleasant when buying a motorcycle which is a heart buy. We expect it to just be smooth. 

Secondly, there seems to be misconceptions regarding voetstoots. Voetstoots does not give idemnity to a seller for known latent and patent defects. Thus for example, if a seller knows there is a fault with a vehicle he is still obligated to disclose this. Seeing as you bought the bike from a dealer and the dealer being knowledgeable about things motorcycling it should be reasonable to assume that the dealer would know of some (or all) of the defects you mention. (5 years of law studies and i think this is all i learnt ) 

the dealer is not exempt in this case. That said its an uphill battle in ZA and i sympathise. Service is just not valued. 

 

Edited October 19, 2021 by IceCreamMan