needleshy Posted August 15, 2015 Posted August 15, 2015 I am aware of a few people who have had the same issue so excuse me if I think it all sounds a bit suspect.
AlanD Posted August 15, 2015 Author Posted August 15, 2015 Mmmhhh, fault in the product or purposeful? Gather no one has has this issue with a KS?
David Marshall Posted August 15, 2015 Posted August 15, 2015 The service kit is just over R500. The bushing in the cap is not included in the kit - which will need replacing if there is any play in the post. That comes as a complete unit and is another R450. Bit for labour and you are there. Like most RS suspension parts you can get suitable o rings for a lot less but not all parts in the kit. The tools to bleed the damper and remote are unique and cost around R1000. The actual service is not too difficult - similar to servicing a shock damper. A guide is available on the Sram site.
needleshy Posted August 15, 2015 Posted August 15, 2015 I suppose those tools would be like the charger damper bleed kit, unavailable for purchase from the agents?
AlanD Posted August 16, 2015 Author Posted August 16, 2015 Any place locally in Gauteng that can service the post for me? Last time it had to be shipped off to Omnico in Cape Town which incurs more cost.
raptor-22 Posted August 16, 2015 Posted August 16, 2015 Omnico? There's your problem. Cape cycle systems are the agents for sram products. Anyway, no matter which dropper you buy you are going to have some sort of problem. The KS post also has issues as does the Giant, and the thomson and and and. The reverb is regarded as the most reliable (check reviews on plenty mtb chat groups and sites). If you want the ease of getting behind the saddle on really technical terrain a find a dropper is the best solution for you then the RS Reverb and Giant dropper posts are pretty much the pick of the lot and you live with the disadvantages. The alternative is too learn to ride a different way with the post at full extension
AlanD Posted August 16, 2015 Author Posted August 16, 2015 Omnico? There's your problem. Cape cycle systems are the agents for sram products. Anyway, no matter which dropper you buy you are going to have some sort of problem. The KS post also has issues as does the Giant, and the thomson and and and. The reverb is regarded as the most reliable (check reviews on plenty mtb chat groups and sites). If you want the ease of getting behind the saddle on really technical terrain a find a dropper is the best solution for you then the RS Reverb and Giant dropper posts are pretty much the pick of the lot and you live with the disadvantages. The alternative is too learn to ride a different way with the post at full extensionThere is my dilemma at the moment: the dropper post is really cool to have when you need but honestly, I use 2 or 3 times in a ride. A service will be required every couple months that can be costly so is that cost worth the few times it is used ir is a standard seat post a better option? When I started out riding I rode some serious stuff at logwood with no dropper post but now that is came with the bike I bought, its really cool but like I said, worth the cost?
Skylark Posted August 16, 2015 Posted August 16, 2015 Omnico? There's your problem. Cape cycle systems are the agents for sram products. Anyway, no matter which dropper you buy you are going to have some sort of problem. The KS post also has issues as does the Giant, and the thomson and and and. The reverb is regarded as the most reliable (check reviews on plenty mtb chat groups and sites). If you want the ease of getting behind the saddle on really technical terrain a find a dropper is the best solution for you then the RS Reverb and Giant dropper posts are pretty much the pick of the lot and you live with the disadvantages. The alternative is too learn to ride a different way with the post at full extension From what I have heard the Giant is the most reliable and cheap to maintain, not as nice as a Reverb nor as well made and currently does offer not as much drop(max 100mm), also a hydraulic remote offers some advantages but total rebuild (basically just a cartridge swop out) is around R600-800 and they do the job. I think the big advantage perhaps is a rebuild(new cartridge) basically is a total replacement of all the lifting/dropping gear so essentially less room for user error or relying on partially worn parts mixed with a new service kit. The new 2016 Giant droppers look like they are going to step things up in a big way.
needleshy Posted August 16, 2015 Posted August 16, 2015 I had a specialized command post, that was very reliable, servicing was a breeze and took 5 min, not 1 issue in over a year of riding with it. The reverb is great but the reliability is a big concern for me. Luckily they do supply you with a clamp ring in case the the post fails. My expectations were very high because of the premium price, it's quite a bit of a let down when so much needs to be spent to maintain the thing so often. I think 3 months is a bit rediculouse, what those people who don't ride that much?
JXV Posted August 16, 2015 Posted August 16, 2015 It is probably quite OK to use Shimano mineral oil brake fluid. Another alternative would be LHM or LHM+ automotive mineral hydraulic oil as used in some Citroen, Rolls Royce and Jaguars for both their hydraulic suspension and brake systems. These hydraulic oils differ from motorcycle and bike fork/shock oils in that they have significantly lower viscosity and generally a higher viscosity index (which means their viscosity is less sensitive to temperature change). It is also more likely that Rockshox / Shimano would use and rebadge existing oil products made for similar purposes than to have relatively small quantities custom developed and made up ....
raptor-22 Posted August 16, 2015 Posted August 16, 2015 I had a specialized command post, that was very reliable, servicing was a breeze and took 5 min, not 1 issue in over a year of riding with it. The reverb is great but the reliability is a big concern for me. Luckily they do supply you with a clamp ring in case the the post fails. My expectations were very high because of the premium price, it's quite a bit of a let down when so much needs to be spent to maintain the thing so often. I think 3 months is a bit rediculouse, what those people who don't ride that much? Funny you should say that as there was a bloke in one of my LBS in the week complaining about his command post. Seems to need constant attention.I don't think any of these things are perfect. Weight of reviews suggests Reverb is most reliable that's all I'm offering. The rest is up to luck of the draw and the end user.The Giant is certainly the best value for money and probably the sensible choice but I'd wait for the new 2016 model which I can't seem to get an ETA on or their new line of shoes. Both look like brilliant products.
B1cyk1ll3r Posted August 17, 2015 Posted August 17, 2015 Yup, i know the struggle... re-verb post worked perfectly when i got my bike in July, one ride and it failed. Spoke to the previous owner who said he had bought it brand new in November last year. Took it into my LBS the guy just pressed on the seat and said seals are finished and im looking at about 1.5k for service and labour... I've been riding with it down since it stopped working... i couldn't be bothered. Im not about to spend that kind of money to service just a seat post...
AlanD Posted August 17, 2015 Author Posted August 17, 2015 Yup, i know the struggle... re-verb post worked perfectly when i got my bike in July, one ride and it failed. Spoke to the previous owner who said he had bought it brand new in November last year. Took it into my LBS the guy just pressed on the seat and said seals are finished and im looking at about 1.5k for service and labour... I've been riding with it down since it stopped working... i couldn't be bothered. Im not about to spend that kind of money to service just a seat post...Going to get it serviced this time round but next time might attempt the service myself. In the interim, I am getting a standard post and if I am happy with that and feel I can do without the dropper, I might end up selling it. Its just ridiculous to have to fork out so much cash to service a post every couple months that gets used 2 or 3 times in a ride.
droo Posted August 20, 2015 Posted August 20, 2015 The service kit is just over R500. The bushing in the cap is not included in the kit - which will need replacing if there is any play in the post. That comes as a complete unit and is another R450. Bit for labour and you are there. Like most RS suspension parts you can get suitable o rings for a lot less but not all parts in the kit. The tools to bleed the damper and remote are unique and cost around R1000. The actual service is not too difficult - similar to servicing a shock damper. A guide is available on the Sram site. Was. Closer to R 800 now. I suppose those tools would be like the charger damper bleed kit, unavailable for purchase from the agents? Nope, you can get them. And the Charger bleed attachment. Not stupid expensive either. Sell and replace with a KS... and smile! Haha. Nope. Replace with 2 KS, you'll need a spare for when the first is in JHB for 3 months waiting for a new (non-servicable) cartridge.
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