Oufy MTB (Roadie) Posted September 10, 2015 Posted September 10, 2015 The only issue I have with OP is that he came to post today. He could have waited till tomorrow afternoon 3pm. This thread needed to get to 10 pages of speculation and bitching first, kinda of an anti climax. Hope you come right OP, not cool to lose cash like that
raptor-22 Posted September 10, 2015 Posted September 10, 2015 Since it's a cr 1 road bike I'm hedging my bets that kelson is 100% truthful. I've seen a few cr1 frames crack on the top tube in a similar location. In each of those cases the same excuse was given by the distributor in that the top tube was clamped too firmly by the lbs. In the case of a friends bike I know for a fact it was never clamped there since his bike carrier was a roof rack type and the lbs always clamped it by the seatpost. My opinion is that Scott have a known problem on those frames and are just fobbing their customers off so they don't have to replace the frame His and a few others experience with the warranty on their cr1 frames is why I'd never buy or recommend one. Kelson good luck and fight the good fight.
Patchelicious Posted September 10, 2015 Posted September 10, 2015 Here you go: http://i571.photobucket.com/albums/ss153/Patch-elicious/Scott2_zpsae4xc1z0.jpg http://i571.photobucket.com/albums/ss153/Patch-elicious/Scott3_zpszqgldgdf.jpg http://i571.photobucket.com/albums/ss153/Patch-elicious/Scott4_zpstmsrvgsl.jpg http://i571.photobucket.com/albums/ss153/Patch-elicious/Scott1_zpsfit5xmr7.jpg
Captain Fastbastard Mayhem Posted September 10, 2015 Posted September 10, 2015 I'm not even sure insurance would help in this situation as there is no insurable event like a crash or bike falling off the bike rack. It would be interesting to read the full report from Scott.the insurable event is the frame cracking.
Rudi Pollard Posted September 10, 2015 Posted September 10, 2015 the insurable event is the frame cracking.I've had issues with an insurance claim where the frame also cracked for no specific reason. Insurance simply said there is no insurable event and attributed it to wear and tear which is not covered.
Captain Fastbastard Mayhem Posted September 10, 2015 Posted September 10, 2015 that's a moerse big crack...
Captain Fastbastard Mayhem Posted September 10, 2015 Posted September 10, 2015 I've had issues with an insurance claim where the frame also cracked for no specific reason. Insurance simply said there is no insurable event and attributed it to wear and tear which is not covered.That is VERY strange.
jimmycool Posted September 10, 2015 Posted September 10, 2015 Well done to Scott. By denying this 1 claim they have probably lost the posibility if several future sales. Great marketing.[emoji106]
Patchelicious Posted September 10, 2015 Posted September 10, 2015 I've had issues with an insurance claim where the frame also cracked for no specific reason. Insurance simply said there is no insurable event and attributed it to wear and tear which is not covered.That not how insurance is supposed to work doesn't sound right. You insure a risk (your frame) against a peril (it cracking). Maybe take this one further. Which company was it?
Rudi Pollard Posted September 10, 2015 Posted September 10, 2015 That not how insurance is supposed to work doesn't sound right. You insure a risk (your frame) against a peril (it cracking). Maybe take this one further. Which company was it?I did take it all the way to the STI ombudsman. They upheld Discovery Insure's view that the frame cracked due to normal wear and tear. I am currently on the lookout for new insurance...
Captain Fastbastard Mayhem Posted September 10, 2015 Posted September 10, 2015 I did take it all the way to the STI ombudsman. They upheld Discovery Insure's view that the frame cracked due to normal wear and tear. I am currently on the lookout for new insurance...tanks for that info... Out of interest, how old was the frame?
raptor-22 Posted September 10, 2015 Posted September 10, 2015 That is a large crack and I'd say consistent with the tube being in torsion while the area was delaminated. Impact cracks still tend to extend along the fibre. Only way to tell is to cut the tube open or x-ray it.
Rudi Pollard Posted September 10, 2015 Posted September 10, 2015 tanks for that info... Out of interest, how old was the frame?2012 model which I bought second hand(thus could not claim from manufacturer under warranty). Happened about a year ago so the frame was about 2 years old. The insurance looks at what caused the crack. If you rode it and it just cracked they attribute it to manufacturers defect or wear and tear. Neither of those is covered under your insurance policy...
Patchelicious Posted September 10, 2015 Posted September 10, 2015 I did take it all the way to the STI ombudsman. They upheld Discovery Insure's view that the frame cracked due to normal wear and tear. I am currently on the lookout for new insurance... Hmmmmm your policy probably didnt cover that. Sorry to hear dude k@k one, get a dude to help you with the policy wording next time, make sure you are covered for everything.... get a broker Hijack off.
Baaisikilist Posted September 10, 2015 Posted September 10, 2015 There's this Myles Mayhew fella I've heard about...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.