Farr - Endurance Inspired Bike Solutions

[Farrnus]

The above should be sorted. Evo Bikes were advised of credit prior to lockdown.

[matthieup]

I think they were still waiting for the money

[Farrnus]

I think they were still waiting for the money

They confirmed to me they refunded you.

 

Have a great weekend

[Farrnus]

Something new for the MTB crowd. Should be popular for Stage Racing.

[Ashchest]

I think they were still waiting for the money

 

I am sure that I was also promised a refund ....    Let me check my inbox 

[matthieup]

They confirmed to me they refunded you.

 

Have a great weekend

They never emailed and it doesn't show on the website. I'll follow up monday.

 

Thanks

[Ashchest]

No Response? 

[matthieup]

Me neither

[Farrnus]

with lockdown - replies take a few days as everyone is working remotely and in most cases are not working a full 8 hours a day?

 

below is the mail trail I was sent, suggest you check with Evo Bikes ( Janos is the contact window ) to check what the story is there - we have credited them for what they bought from us.

 

1. from warehouse to invoice lady

2. invoice clerk confirming credit was sent

3. Evo confirming they have credited the customer 

[Farrnus]

Me neither

 

I am 99.9999999999% sure Evo credited you - as that is what Janos of Evo Bikes advised our warehouse. 

[Farrnus]

No Response? 

 

who was your tyres purchased from? pls confirm so I can follow up again for you. 

[Ashchest]

who was your tyres purchased from? pls confirm so I can follow up again for you. 

 

From You.

 

I am the guy that wrote you the lengthy email with photo's and feedback about your tyres and how they failed me.   Never received any response.

Edited April 24, 2020 by Ashchest

[Ashchest]

[Order #6593]

Thanks

 

 

Before you have to ask AGAIN

[matthieup]

I am 99.9999999999% sure Evo credited you - as that is what Janos of Evo Bikes advised our warehouse.

Spoken to Janos. Seems they have last week but nothing on my account yet.

I was checking for site credit though as I thought it would be a site credit. Good on them. I shall spend it with them anyway

[Farrnus]

Before you have to ask AGAIN

 

sorry about that - send me a mail at makeevery@ridefarr.com - pls fwd the order # ( we changed websites in November 2019 - so alot of the old South African orders are no longer logged on there ) so I can do an EFT for the amount you paid.  Include your full name and bank details in the mail too pls. Have a lekker weekend  

[Monark]

When are the wider drop bars arriving ?