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Huawei P Smart connection lost with Polar M200


BSG

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Posted

If someone can help please. I've got a Huawei P smart 2019 and I use a Polar M200, they sync quite well and get notifications, but after a few minutes they lose connection meaning that I don't get phone call, sms or Whatsapp alerts on the watch.

 

I've spoken with Polar and they just told me to do a connection setup again, then it works but only for a few minutes.

Posted

It's the phone.

 

Huawei battery saving function kills the polar app causing the connection to drop.

 

You need to change the app's battery settings on your phone.

 

Google for instructions

Posted

They are known to cause connection problems even with Garmin products.

Never had issues with my Garmin P Smart connection. It might be a setting issue as mentioned above.

Posted

It's the phone.

 

Huawei battery saving function kills the polar app causing the connection to drop.

 

You need to change the app's battery settings on your phone.

 

Google for instructions

 

 

I put Polarflow on the allowed list so lets hope it works. I should probably say that I'll report back if it's worked or not but knowing me I'll probably forget or whenever I sync I'll tell myself I should really provide feedback on this to the Hub.....

Posted

I put Polarflow on the allowed list so lets hope it works. I should probably say that I'll report back if it's worked or not but knowing me I'll probably forget or whenever I sync I'll tell myself I should really provide feedback on this to the Hub.....

Thanks, how do one put it on the allowed list? Would that be by the app settings?
Posted

Notifications...... forget notifications, turn them off, enjoy your training and check your phone when you get home.

 

QED

Problem is I've got a business running and need my phone 24/7, even when I'm on leave, to make mula and if it's a business call I can see it and stop to answer and if it's a unnecessary call I can let it run to the voicemail.
Posted

So I went to Vodashop yesterday, told the guy about my connection problem, he took the phone, fiddled here and there, said everything looks ok but lo and behold, no connection lost since yesterday at 16h30. Everything seems [emoji817]% now. Yea happy me.

Posted

So I went to Vodashop yesterday, told the guy about my connection problem, he took the phone, fiddled here and there, said everything looks ok but lo and behold, no connection lost since yesterday at 16h30. Everything seems [emoji817]% now. Yea happy me.

 

 

Glad you sorted, mines also working 100% now. takes much quicker to sync too! 

 

For future reference: 

 

I have a Huawei P10 Lite

 

Settings > Apps & notifications > settings > special access > ignore optimisations the find Polar flow and "allow" it.

 

You might have to tap all apps first and then allow it from there. 

 

@fanievb ........... I will now call you Sir fanievb! 

Posted

Notifications...... forget notifications, turn them off, enjoy your training and check your phone when you get home.

 

QED

 

I have an old phone with me cycling .... 

 

 

Only two people have this number, the rest can wait until I get home ....  Getting away from the phone is as much part of it as the actual cycling ...

 

 

 

 

 

Feel sorry for those that need to be in touch while cycling ...

Posted

I have an old phone with me cycling ....

 

 

Only two people have this number, the rest can wait until I get home .... Getting away from the phone is as much part of it as the actual cycling ...

 

 

 

 

 

Feel sorry for those that need to be in touch while cycling ...

That's what I prefer, but when duty calls, I have to sort [emoji90]out, literally, my main business is sewer removal and if I leave it, people will be in knee deep [emoji90].

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