GeoffDe Posted May 6 Share Bought a new car AUDI Q3 went for the factory-fitted tow bar, I never for a minute thought that my trusty Thule 3 bike carrier Velocity 920 would not fit. Well, it fits onto the ball of the tow-bar fine but I cannot pull the locking lever down. All the mechanism seems to work fine so I don't think there is an issue with the carrier. I would appreciate any help as I don't want to be buying another bike carrier. Link to comment Share on other sites More sharing options...
dave303e Posted May 7 Share Just check. I know some of the ball mounted racks have an adjuster for keeping a firm fit when the tow ball wears out etc. Yours may have been adjusted to an older worn ball and now the new one is slightly too big. Link to comment Share on other sites More sharing options...
The Ouzo Posted May 7 Share Is there not and adjustment on the carrier to tighten or loosen the mechanism that goes over the ball ? Towhitch balls should all be the same size, but I'm guessing its got to do with the size of the gooseneck from the car to the ball. I'm sure the Thule should have an adjustment. If you dont come right, either take the car and carrier to Thule or Audi, they should be able to assist. (I'd start with Thule) Link to comment Share on other sites More sharing options...
ChrisF Posted May 7 Share Some photos please A standard towball is round at the top, with a round shaft at the bottom - Thule and others rely on this simetry to clamp onto it. Many of these factory towbars, especially the fold away type is not round at the bottom, but rather rectangular to fit the swing arm. I do believe that rectangular bit interveres with the clamp of the bike rack. OVERDRIVE 1 Link to comment Share on other sites More sharing options...
fanievb Posted May 7 Share OVERDRIVE and Milosh 2 Link to comment Share on other sites More sharing options...
jcza Posted May 7 Share Had the same issue and after nearly breaking my arms discovered that the neck was couple of millimeters too short. Changed it and now it fits. ChrisF 1 Link to comment Share on other sites More sharing options...
GeoffDe Posted May 12 Share Thanks everyone for your suggestions. I have the adjuster open as wide as it will go and it still not fitting. I have made contact with Thule and they have requested some pictures so waiting to see what there response is. Link to comment Share on other sites More sharing options...
GeoffDe Posted May 12 Share The Tow hook photo Link to comment Share on other sites More sharing options...
OVERDRIVE Posted May 12 Share Odd, should fit? How far are you from Thule? Link to comment Share on other sites More sharing options...
jcza Posted May 13 Share 9 hours ago, GeoffDe said: The Tow hook photo The neck is too short. I had the same issue. There is not enough space for the clamp to secure the ball which means you can't close it. Link to comment Share on other sites More sharing options...
GeoffDe Posted May 13 Share Hi jcza what did you do in the end to resolve the issue? Link to comment Share on other sites More sharing options...
jcza Posted May 13 Share 38 minutes ago, GeoffDe said: Hi jcza what did you do in the end to resolve the issue? I went to Thule in Woodmead Johannesburg and bought a new gooseneck ball mount. Mine is not retractable so it was around R500. Link to comment Share on other sites More sharing options...
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