Customized Cycling Posted May 10, 2011 Posted May 10, 2011 Hi I would like to introduce ourselves. We are Customized Cycling Solutions, the new name in the world of cycling. We are a full workshop and bike set-up centre. We cater for all your cycling needs (Bikes, Parts, Servicing, Set-Up, etc). We are based in the Fourways, Johannesburg area. Part of our customer base is made up of CEO's and pro athletes. Cycling is not the sport for everyone... it is for the chosen few and thus the service providers in the industry need to have the goals of the client at heart when building a relationship. We are passionate about superior service and will not settle for the conveyor belt servicing mentality. We do not tolerate the "run of the mill" services as experienced by most cycling stores that are happy to use generic consumables on your bike. The least you should expect is that the store will not take advantage of the trust you instill in them. At Customized Cycling Solutions,as a trained athlete will feel and see the difference from the very first service. We ensure you that only the best quality products are used for the maintenance of your bike and will gladly assess your bike for any future expenses, to keep an eye on parts that may cause undue wear and tear. We will also help you upgrade parts that will enhance your power, speed and comfort. What we included in our services: Customized Cycling Solutions General Service We ensure that all your derailleur (Front and Rear) is serviced and set correctly, but we also explore the gear housings, all fittings and cables to ensure there is no impedance causing sub-optimal shifting. The Brakes are given even more care, we ensure that all your brakes (Front and Rear) are serviced and the settings are correct, the brake pad condition is investigated for optimal braking performance and once again we also explore the gear housings, all fittings and cables to ensure you have the most braking power for that system. To ensure that no Power is wasted the bottom bracket and Jockey wheels are completely stripped and serviced providing the lowest rolling resistance possible. The Chain wear is checked so no premature wear occurs on the cassette, jockey wheels and chain rings. Power is nothing with out control, so for silky smooth handling the headset is completely stripped down and serviced. A Customized Cycling Solutions Comprehensive Service (Includes a Customized Cycling Solutions General Service) To get the maximum performance out of your bike, we would recommend the Customized Cycling Solutions Comprehensive Service, where we focus on your entire wheelset. The Front Hub, Rear Hub and Free-Hub are stripped to there basic parts, checked, serviced and reassembled. The (Front and Rear) Rim is checked for lateral and horizontal movement and corrected if there is any undue movement. The Tyres are checked for any points that could lead to future failures (a.k.a punctures). Ceramic Bearings We are also specialists in Ceramic Bearings and Ceramic Bearing Services. Ceramic Bearings are highly precise pieces of equipment. The service provider must ensure that the correct processes and specialized lubricants are used, if incorrectly serviced the benefits of these bearings are lost. As you can see...a service at Customized Cycling Solutions is hardly comparable with most store services. It really all boils down to a genuine interest in the sport and the client and having a personal relationship with them to ensure that their needs are met. For Added Convenience we can collect and deliver your bike in and around Johannesburg , for a minimal fee. For more information or any pricing information, please feel free to mail, or call me Email: customizedcycling@gmail.com Mobile: 072 858 5287 Looking forward to seeing you soon.
Moolz Posted May 13, 2011 Posted May 13, 2011 Where about in Fourways?Do you possibly have a pricelist for your service options?
Just Keep Pedaling Posted May 13, 2011 Posted May 13, 2011 Who actually works on the bikes - and what is their workshop experience? In my experience you can have Lance Armstrong mechanic 'supervising' the workshop and stuff still gets stripped and comes loose because you have the Three Stooges turning the spanners. gummibear and mrbaker 2
Tiny K Posted May 13, 2011 Posted May 13, 2011 Who actually works on the bikes - and what is their workshop experience? In my experience you can have Lance Armstrong mechanic 'supervising' the workshop and stuff still gets stripped and comes loose because you have the Three Stooges turning the spanners. +1 - it's just as easy to strip a Shimano Tiagra RD as it is to strip a SRAM Red RD.... actually, the Tiagra would probably handle the abuse. My 2c, coz I cannot see this being any different than a 'normal' bike shop other than it solely being a 'bicycle maintenance' workshop and not a retail store added.
Let's Ride Posted May 13, 2011 Posted May 13, 2011 "Part of our customer base is made up of CEO's and pro athletes." Your point??? If anything your prices are then high as the CEO wouldn't care to much about a few hundred rand difference from one service shop to another. Your services are also the same as my local bike shop btw. ahmedbadat 1
Ozzie NL Posted February 3, 2015 Posted February 3, 2015 Came across this old thread and thought it worthwhile to comment. I have had nothing but awesome service from Richard at Customized Cycling Solutions. He is an elite rider himself and really knows what works and what doesn't based on his experience. They have assisted me afterhours as well as on Sundays and on several occassions I have gone past to pick up some tubes and other consumables when Richard is not there and the guys simply write it down and emailed me the invoice later in the week. He has also offerd me his carbon deep section wheels to try for a week without any buying pressure. My rule is that the bikeshop guy needs to know more than me and Richard way outstrips any knowledge I might acquire in the next decenia or two. Even better is that he actually talks you through the process so you always come out more knowledgeable than you went. Grinds, squaks and other niggles on the bike (both road and MTB) that other reputable shops could not find, Richard made them all go away. FlandersZA and Michelle85 2
jimmy hardtail Posted February 3, 2015 Posted February 3, 2015 You must have had to dig deep to find this old thread...
FlandersZA Posted February 4, 2015 Posted February 4, 2015 This thread was created more than 2 years prior to me joining the Hub. Well, I can also vouch for Richard at CCS. He got me up and running with my first set of kit and as Ossie says, always explains his process and method of doing things. I have learned a ton just from hanging around, watching and chatting.
Ozzie NL Posted February 7, 2015 Posted February 7, 2015 You must have had to dig deep to find this old thread...Am a mining engineer by trade so guess that explains it Ryan's dad 1
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