jarek.pski Posted July 2, 2012 Share Hey Forum, To make a long story short, too high of a gear and I stood up to try and pedal my way out.'12 XT 10-spd cassette gave up, completely ripping itself of the body.This occurred after about 3000km or riding, chain has been replaced fairly recently with an XTR You guys reckon Shimano will honor the warantee and replace the unit? Pic below http://i969.photobucket.com/albums/ae176/crObar/Awt7TpBCAAASbLz.jpg Link to comment Share on other sites More sharing options...
ChUkKy Posted July 2, 2012 Share Faaark!! I hope you didnt smash the frank-n-beans on the top tube after that happened Link to comment Share on other sites More sharing options...
jarek.pski Posted July 2, 2012 Share Faaark!! I hope you didnt smash the frank-n-beans on the top tube after that happened Nope suprisingly not... I rode for 200m before I realised my rear derailer was making noise and something didn't quite feel alright... Link to comment Share on other sites More sharing options...
NotSoBigBen Posted July 2, 2012 Share Clearly your ITB must be getting better and you are back to FULL power! Link to comment Share on other sites More sharing options...
jarek.pski Posted July 2, 2012 Share Clearly your ITB must be getting better and you are back to FULL power! I'd like to switch to a 2x10 set-up but no budget for now.... ITB is indeed getting better, thx Ben! Link to comment Share on other sites More sharing options...
Wyatt Earp Posted July 2, 2012 Share 3000 km. of riding.Warrantee ?If they do, you can love then loooong time.Wear and tear is not covered under warranty, manufacturers defect is however. Link to comment Share on other sites More sharing options...
jarek.pski Posted July 2, 2012 Share 3000 km. of riding.Warrantee ?If they do, you can love then loooong time.Wear and tear is not covered under warranty, manufacturers defect is however. I mean snap off like that...?? I understand there is material stressI may have just answered my own question then... Link to comment Share on other sites More sharing options...
Tankman Posted July 2, 2012 Share This occurred after about 3000km or riding, chain has been replaced fairly recently with an XTR You guys reckon Shimano will honor the warantee and replace the unit? You can try but I very much doubt it, 6 months only warranty on those normally Link to comment Share on other sites More sharing options...
Kranswurm Posted July 2, 2012 Share I mean snap off like that...?? I understand there is material stressI may have just answered my own question then... Claim as a latent defect Link to comment Share on other sites More sharing options...
brad890 Posted July 2, 2012 Share I mean snap off like that...?? I understand there is material stressI may have just answered my own question then... Well take a chance you never know"better to have tried and failed then have failed to try" some might say Phone the local distributors and see what they say, then e-mail them that photo and let them decide if its a valid claim or not. Link to comment Share on other sites More sharing options...
jarek.pski Posted July 2, 2012 Share Well take a chance you never know"better to have tried and failed then have failed to try" some might say Phone the local distributors and see what they say, then e-mail them that photo and let them decide if its a valid claim or not. I have e-mailed the cycle shop in CT to see if they will do it, they have promised to carry the warantee should something go wrong.Awaiting reply... Link to comment Share on other sites More sharing options...
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