Do you know what you are covered for / Cyclesure?

[rouxtjie]

OH MAN UP ROUXTJIE, YOU FIGHT TILL THE DEATH FOR YOUR RIDE............READ YOUR POLICY

Ek sal hulle moer ou dips....I am talking about chukky that cries when he someone gives him n klap...

 

Just looking out for my tjommies.

[DIPSLICK]

Ek sal hulle moer ou dips....I am talking about chukky/chunky that cries when he someone gives him n klap...

 

Just looking out for my tjommies.

i thought as much, n boer moer mos hard

[Wayne Potgieter]

All I would like from insurance is the following:

 

1. Come physically see our bikes, take note of ALL the part specs because they are NOT standard issue off the floor bikes... insure accordingly.

2. I want full loss cover in case I get bike jacked on a coffee ride or crash in a race, replace everything that is broken or stolen.

3. My bike travels on a Thule roof rack, if the rack breaks and the bikes come off at 100km/h on the highway, pay me out for my bikes and broken roofrack.

4. If I park somewhere and someone steals the bikes from my roofrack, pay me out for their replacement value on the current spec of the bike that was seen.

5. The bikes live in a complex within a complex inside a garage with electric motor. If someone opens that garage door dont tell me it wasnt locked. If I wanted to get out my car to unlock a garage door, it wouldnt be electric.

6. If my bike gets nicked after an event, dont give me hassles asking if it was locked to an immovable object. Ive been bleeding out my eyes for 80km I dont carry a 5kg chain and lock in a pocket with my gels for the finish.

 

Im a simple oke, if my bike gets stolen or broken and I must claim... sort it out.

Dont give me stories of chains and locks required either for my roofrack.

 

I dont fall often and break things, but when I do......

nutshell. In it you are.

[rouxtjie]

i thought as much, n boer moer mos hard

Ons is dom, maar ons is hard

 

he ha he ha hooooooooooooooooooooo

[Guest notmyname]

Hey Hollard Nick. I think you should help out this Nick.

 

https://community.bikehub.co.za/topic/107136-build-a-bike-enriching-the-lives-of-the-less-fortunate/unread/

[jcza]

All I would like from insurance is the following:

 

1. Come physically see our bikes, take note of ALL the part specs because they are NOT standard issue off the floor bikes... insure accordingly.

2. I want full loss cover in case I get bike jacked on a coffee ride or crash in a race, replace everything that is broken or stolen.

3. My bike travels on a Thule roof rack, if the rack breaks and the bikes come off at 100km/h on the highway, pay me out for my bikes and broken roofrack.

4. If I park somewhere and someone steals the bikes from my roofrack, pay me out for their replacement value on the current spec of the bike that was seen.

5. The bikes live in a complex within a complex inside a garage with electric motor. If someone opens that garage door dont tell me it wasnt locked. If I wanted to get out my car to unlock a garage door, it wouldnt be electric.

6. If my bike gets nicked after an event, dont give me hassles asking if it was locked to an immovable object. Ive been bleeding out my eyes for 80km I dont carry a 5kg chain and lock in a pocket with my gels for the finish.

 

Im a simple oke, if my bike gets stolen or broken and I must claim... sort it out.

Dont give me stories of chains and locks required either for my roofrack.

 

I dont fall often and break things, but when I do......

 

Don't forget about when you forget.....

[Smartie]

Hi again all.

 

We have identified four key things that you have raised here and we will be addressing between 12pm and 2pm today:

1. The bike jacking clause (but I can say now that you definitely do NOT need to be physically harmed for it to be deemed "violent".)
    
   
2. The most recent policy wording. We will post it here or link you to where you can read it.
    
   
3. How we notify policyholders of updates to the policy wording.
    
   
4. The length of the claims process and helping you get back on your bike ASAP after a claim.
   

Anything else?

 

When you starting?

[No Hare]

Waiting for the...

[DIPSLICK]

Don't forget about when you forget.....

 

my old X5 roof looked like that(luckily not as bad) but it happens very easily :blush:

[Tjokkits]

All I would like from insurance is the following:

 

1. Come physically see our bikes, take note of ALL the part specs because they are NOT standard issue off the floor bikes... insure accordingly.

2. I want full loss cover in case I get bike jacked on a coffee ride or crash in a race, replace everything that is broken or stolen.

3. My bike travels on a Thule roof rack, if the rack breaks and the bikes come off at 100km/h on the highway, pay me out for my bikes and broken roofrack.

4. If I park somewhere and someone steals the bikes from my roofrack, pay me out for their replacement value on the current spec of the bike that was seen.

5. The bikes live in a complex within a complex inside a garage with electric motor. If someone opens that garage door dont tell me it wasnt locked. If I wanted to get out my car to unlock a garage door, it wouldnt be electric.

6. If my bike gets nicked after an event, dont give me hassles asking if it was locked to an immovable object. Ive been bleeding out my eyes for 80km I dont carry a 5kg chain and lock in a pocket with my gels for the finish.

 

Im a simple oke, if my bike gets stolen or broken and I must claim... sort it out.

Dont give me stories of chains and locks required either for my roofrack.

 

I dont fall often and break things, but when I do......

like this yes

[Meerkat82]

maybe start self insuring.....

[Tjokkits]

hi all I don't see the clause/exception regarding hijackings, please pinpoint me

[Ratty]

Insurers will put in exclusions to protect themselves from things that happen all the time.

 

We should all take a lesson from this whether we are insured or not. It is NOT safe to leave your bike lying around in your back garden. It is just too tempting and easy for anyone walking past.

 

This is the first bad experience I have heard of with Cyclesure. I know quite a few people who highly recommend them after having hassle free claims. I know someone whose LBS found a crack in the frame and he didn't know where it came from. Cyclesure replaced the frame.

[jimmycool]

Well I know of a certain hubber called carpet and she has a bit more than just a crack in her frame. I wonder if cyclesure would replace it??? If not it seems like inconsistency to me.

[ChUkKy]

Don't forget about when you forget.....

 

Im not a koos BMW driver.

[rouxtjie]

Insurers will put in exclusions to protect themselves from things that happen all the time.

 

We should all take a lesson from this whether we are insured or not. It is NOT safe to leave your bike lying around in your back garden. It is just too tempting and easy for anyone walking past.

 

This is the first bad experience I have heard of with Cyclesure. I know quite a few people who highly recommend them after having hassle free claims. I know someone whose LBS found a crack in the frame and he didn't know where it came from. Cyclesure replaced the frame.

they should...no they MUST make sure the client understands these exclusions and amendments to terms and conditions...ie THEIR product. Failure to do so will see an unhappy client whose expectations werent met....like we see here.

 

Maybe these people can come and give their feedback, cyclesure sure needs some champs to bat for them at this stage of the game.

 

PS that last statement bothers me even more...as I read their exclusions this won't be replaced as they wouldn't have been able to say for sure that it accidental damage and not metal fatigue or wear and tear...they need to be consistent.