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CWC Online: BLACK FRIDAY


CWC Online

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Posted

Have to say, really feeling the frustration of the cwc site.

 

Add stuff to the cart, go to check out, check out and ipay crashes, cant get back to cart, so log out and log back in and all the stuff from the cart is gone. So have to start again.

 

This is most frustrating.

 

And R400 delivery fee is a bit steep !

Posted

Sent a mail regarding the above order.

 

Have another order (109616) which was placed on the 22nd but does not show up on my account. Got an order number through customer care but nothing after that.

 

Done and sorted!

 

Your one order is in process, other one will get completed today. Please see the ipay link our online team will sms you. Thanks

Posted

please check ORDER 106420.....mine went from "processing" to "Incomplete"  . What does this mean  ?

 

Hi there Spy, 

 

Good Day, thank you for you message. Your order will be completed today and you will get an notification as soon as your shipment is ready!

 

Thank you 

Posted

 

Could you check mine also please. I have 5 orders but 2 is not completed yet. My wife is coming that way today as we live far from your store, could you please complete the below 2 orders then we can do 1 collection. 

 
109736
 
114851
 
Thanks in Advance

 

 

 

WOW Thank you for your 5 orders ... Sorted as discussed! 

 

Thank you 

Posted

Done and sorted!

 

Your one order is in process, other one will get completed today. Please see the ipay link our online team will sms you. Thanks

Thank you for the response, shipping has been paid.

 

Just to clarify what my request was. I have two orders, one with free shipping, the other one paid shipping. My request was just to ship everything as one package and deduct the cost of the free shipping from the shipping fee I had to pay on the other order.

 

Either way, I am happy that both my orders have been sorted out and looking forward to getting my new parts.

Posted

Thanks for the call. CWC service is really tops :clap:

If only the website did the same !

 

That was a terrible experience.

 

While I am sure many others had a wonderful and pleasant experience, having to go through it twice to get a payment done has not pleasant. I will be loath to go through this again.

Posted

If only the website did the same !

 

That was a terrible experience.

 

While I am sure many others had a wonderful and pleasant experience, having to go through it twice to get a payment done has not pleasant. I will be loath to go through this again.

I placed a order and its done and ready to be picked up,

took 2 days site gave no trouble everything worked great

Posted

I learntmy lesson last year. i waited until yesterday to actually place the order. No hassles. Smooth experience.Lots of consumables stocked up.

Posted

I learntmy lesson last year. i waited until yesterday to actually place the order. No hassles. Smooth experience.Lots of consumables stocked up.

Me too

Finally succumbed to some new kit ????

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