What does a 2 year warranty mean?

[Sharkie 2]

There are also 20kph loose hand cateye hits and 60kph death grip cateye hits.

 

One will cause you to watch where you're riding - the other will require new pants (and probably a new rim).

Yip especially downhill past Valverde

[Pure Savage]

If a wheel can not handle a cat eye every now and then within reason especially with a 75kg rider I would certainly NOT buy that wheel. It is guaranteed that you are going to hit a cat eye somewhere along/on your sojourns. Quite normal.

 

There are no 90* cat eyes and an armco barrier is not a cateye.

I will take a photo tomorrow for you. I would like humble pie wa please

[Butterbean]

My one employer and a colleague have their car's rims warrantied against potholes, so how's this example accurate?

 

Obviously responsibilities apply, but are you seriously going to condemn every person that ever hits a pothole, especially after dark? That's one sure way to alienate the world

 

if we are going to go by stupid irrelevant analogies, then we'd be allowed to drive cars upside down because roads are in contact with air so air is road. Come on man.

 

 

My question wasn't for sarcastic remarks and trolling. I asked a sincere question then said I'd expect a set of wheels to be at least able to withstand the impact of a road cateye, which is a certainty to happen. Who in their right mind would buy a wheelset that is doomed to break on first minor impact?

I would like you to confirm if your colleagues wheels are warrantied OR insured against potholes?

 

Again, I think everyone is getting their noses out of joint in expecting a wheel to handle large impacts and survive without a hitch... The manufacturer will do a lot of testing to try simulate that, but the variables involved mean they can't possibly account for, or be held accountable for, every scenario.

 

Ask them, try your luck, but honestly, it's an insurance claim.

[Patchelicious]

This again... it was caused by an incident, it’s an insurance claim, claim from your insurer.

[Longbarn Killer]

This again... it was caused by an incident, it’s an insurance claim, claim from your insurer.

Correct, it is an insurance claim. There was an incident that lead to the crack and there is a good argument to put in a claim. However, I still argue that a wheel should not crack from randomly hitting a cateye. There is surely some issue if it does.

 

Cateyes are part of the structure of the road and are therefore designed to be ridden over. We can argue that they are designed for cars to ride over and not bicycles, but as we often argue, cyclists are road users too. Manufacturers have an obligation to provide us with products that can handle normal road use. Riding over a cateye, in my opinion, is normal road use  If their product cannot handle that normal road use, then they must warranty it.

 

My argument is based on the assumption that the wheel has been maintained and looked after properly, is not fatigued and hasn't had previous impacts which may compromised its integrity.

[Dirkitech]

I would like you to confirm if your colleagues wheels are warrantied OR insured against potholes?

 

Again, I think everyone is getting their noses out of joint in expecting a wheel to handle large impacts and survive without a hitch... The manufacturer will do a lot of testing to try simulate that, but the variables involved mean they can't possibly account for, or be held accountable for, every scenario.

 

Ask them, try your luck, but honestly, it's an insurance claim.

Our ideas of large impacts vary greatly. I'd call a brick in the road a large impact, but not a cateye, which I've flattened hundreds of times on my entry level wheels.

[Escapee..]

I would like you to confirm if your colleagues wheels are warrantied OR insured against potholes?

 

Again, I think everyone is getting their noses out of joint in expecting a wheel to handle large impacts and survive without a hitch... The manufacturer will do a lot of testing to try simulate that, but the variables involved mean they can't possibly account for, or be held accountable for, every scenario.

 

Ask them, try your luck, but honestly, it's an insurance claim.

 

Continental actually has a Road Hazard Warranty

 

 

https://www.twt.co.za/contisure-road-hazard-warranty

[Butterbean]

Continental actually has a Road Hazard Warranty

 

 

https://www.twt.co.za/contisure-road-hazard-warranty

That's for tyres, not wheels. You also pay for how much tread you've used... So it's not really a normal warranty principle.

 

If I buy a brand new car, and have a warranty attached, and drive over a pavement/pothole/Road furniture of any nature, buckle/crack/bend a rim, I honestly will have zero recourse with the vehicle manufacturer...

 

A bicycle wheel is not a car wheel. Road furniture is unfortunately designed with vehicles and trucks in mind, and while cyclists may be legal traffic, you have the responsibility to ride safely.

 

I can drive over larger obstacles in my fortuner because of the wheel and tyre combo, the larger profile, and lower pressures.

 

I can't do the same with my wife's Kia with 17" rims with a 40 profile tyre... So I slow down and avoid certain obstacles, however "normal" they may be.

 

If I drove a unimog I would have to give zero ****s about anything in the road.

 

 

It's all about how you use the products you're using... Cats eyes are varying shape, frequency, and even mounting height depending on how often the road is retarred. Tyres can be different widths, pressures, and thickenesss.

 

This honestly cannot be the manufacturers fault... Just claim and go.

[Escapee..]

This honestly cannot be the manufacturers fault... Just claim and go.

 

+1

[BMXER]

That's for tyres, not wheels. You also pay for how much tread you've used... So it's not really a normal warranty principle.

 

If I buy a brand new car, and have a warranty attached, and drive over a pavement/pothole/Road furniture of any nature, buckle/crack/bend a rim, I honestly will have zero recourse with the vehicle manufacturer...

 

A bicycle wheel is not a car wheel. Road furniture is unfortunately designed with vehicles and trucks in mind, and while cyclists may be legal traffic, you have the responsibility to ride safely.

 

I can drive over larger obstacles in my fortuner because of the wheel and tyre combo, the larger profile, and lower pressures.

 

I can't do the same with my wife's Kia with 17" rims with a 40 profile tyre... So I slow down and avoid certain obstacles, however "normal" they may be.

 

If I drove a unimog I would have to give zero ****s about anything in the road.

 

 

It's all about how you use the products you're using... Cats eyes are varying shape, frequency, and even mounting height depending on how often the road is retarred. Tyres can be different widths, pressures, and thickenesss.

 

This honestly cannot be the manufacturers fault... Just claim and go.

You have way too much time on your hands to draft the above.

[Patchelicious]

You have way too much time on your hands to draft the above.

Bit ironic

[Shebeen]

sort of related, a scare story from our motor industry with warranties/service plan obfuscation.

 

https://www.dailymaverick.co.za/article/2019-01-14-bmw-buyer-youre-on-your-own/

[Shebeen]

Bit ironic

don't you think?

[thijsrm]

Here's my case.

 

I bought a new fork on CRC under two years ago.

 

The fork has a two year warranty.

 

I was very happy with the fork but about 3 months ago a click/tick was coming from the front end over bumpy terrain, especially small bumps like rocks. 

 

I went through the ends of the earth to locate this tick, replaced headset, checked all bolts, spokes ect ect.

 

After two visits to mechanics they said they think it is a hairline crack where the steerer/crown or the crown/sanctions are pressfit during manufacturing.  He said they use a 10ton press to join and this is where the noise is coming from.

 

CRC says I can send it in for evaluation.  I have to pay courier and if it's a warranty claim they will refund at a reasonable rate.  If not I will pay for postage both ways

 

Its 2-3k to post through UPS.

 

So it's extremely high risk to send, if they don't honour warranty I will 5k in the hole with nothing to show.  And lots of time without a bike.

 

Alternatively they'll fix/replace and pay courier.

 

This is my dilemma and I'm not sure what to do, but I know I can't live forever with a ticking front end. 

 

Advice?

[Patchelicious]

don't you think?

She didn’t seem to know the meaning of the word.

[BMXER]

She didn’t seem to know the meaning of the word.

It's my mate, Mr Malakka