Amazing really.... I own a Specialized frame. I bought it from Kiwi right here on the hub. I didn't go to a shop that stocks the brand I just bought it. That, the Specialized bottle cage on my MTB and my MTB shoes are the items that I own from that brand. And yet when I phoned Le Peloton (and got their number off the Specialized website) to enquire about testing a saddle I: 1. Got a call back after I left a message for the relevant person; 2. He asked me a million questions about everything not just my saddle and why and how; 3. He made an appointment with me to help me choose a saddle that will be comfortable for me and hopefully help me in the long run with my performace; 4. He spent hours setting up everything; 5. I tried on 3 saddles before I knew which saddle I can now purchase; I was a normal person, not a shop, calling from who knows where to enquire about a saddle. If they went so far for me why wouldn't they extend the same service to someone who sells their brand??? I have only good experience with Specialized. I love everything I own of theirs and once I grow up I'll get a MTB too! What amazes me more is that people are ready to write off a brand just because someone said something. We don't know the people posting the stuff half the time anyway.....why take their word? And the other thing....retailers, pro riders, sponsors......they all read this wonderful site, don't be fooled. And the lesson we've learnt in the last few months is that we should be careful what we say....bored girl2009-07-08 01:08:37
