Hi everyone, kind of a long story, but a couple of years ago a friend recommended me someone cheap to help me go solar, the guy came and installed, we started with one battery and inverter, then we added panels, then another battery... then long story short, that battery didn't work well with the first one, the guy came back, said he was going to replace it through warranty and we never saw him again. So we kind of got scammed for 26k (the value of the 2nd battery), but in the end we ended up with just the one but we wanted two so we had to get two new ones.
As I didn't want to get scammed AGAIN, I asked a guy I know from cycling, that I have many contacts in common on social media and in real life for a quote on replacement batteries and a solar geyser as our current one is very old and I wanted to replace it before it floods my garage.
He came, looked at everything, sent me a quote a couple days later and a few days later he came to install the batteries. When he was done he said he was on his way to pickup the geyser/heatpump (R32k worth of equipment). He didn't come back that day, nor the next few days. Then over the next couple of months, everytime I asked when he was coming back he would take days to answer, and was saying definitely next week, and then there was always a story, so the one time the guys are taking longer to put the system together (geyser and heatpump ??? why would anyone have to put anything together pre delivery ??), then he had it, then it would be delivered straight from the supplier... It was being clear I was being taken for a ride.
I did some research on the internet and found a couple of other reviews saying they were scammed....(and threatened because his wife is a lawyer).
This convinced me even more that he wasn't just being held up but he was really lying. I immeditately opened a fraud claim with FNB. And told him. He immidiately threatened me of coming after me if it affected his business (not sure what his business is ?). Suddenly he was very responsive !
In the end today FNB said the funds have been utilised so there's nothing they can do (no refund), and that I must pursue it criminaly (we opened a case to back the bank claim, but got no news since).
I'm now asking the hub if anyone has ever dealt with this kind of stories and found a positive outcome, and if yes how ?
At the moment I'm not so keen on shaming him publicly (at least not disclosing his name here or on my social media pages) as I don't want to risk losing more if he decided to go after me for diffamation or watever reason, I did post reviews on his company's pages, where there are other reviews, but this won't bring my money back. Hopefully it just keeps others from falling in the trap.