I agree with the stock figures having to be accurate.
My biggest gripe though is the fact that they don't contact you. I waited an entire week - 5 working days before I phone them and at that point they had not responded to my email or phoned to let me know what was going on. I would have been happy with a simple phone call or email giving me an update.
If you have trouble getting something that you said you had in stock then bloody hell just let the person know.
I phoned 3 times today and every time someone else would contact me and give me feedback on something simple like tracking where their parcel is - keep in mind after 12 days they item is still not with them. I would give them an hour or more and then phone again.
The 4th time I spoke to them was when Michelle phoned me back. Janos does not phone and neither does Naas. To date the only person that has phoned me is Michelle who I believe is on the admin side of the business. Apparently it was not delivered to them today because of an error on the side of the courier company. Who waits 8 working days for a supplier to deliver something before following up, especially if it was something that you had already sold, received the money for and was supposed to have in stock?
Apologies for this rant but I will not ever order anything from them again and neither will I recommend them to anyone. On the contrary I will recommend people not use them.