We make use of alot of courier services from post office, speed services, courier guy to the more bigger and expensive companies. Never ever any issues, except with the big trucks and we would get a parcel short but would be caught at delivery and its either on the truck or still at the depot.
We have started using pudo for the wifes business and it works well, also consider it is part of a bigger network of couriers, DSV.
The pep stores one we used once from P.E parcel got sent to durban it sat there for a week before being sent to Cape Town. So if you want it in a reasonable amount of time then look at other options like postnet, aramex and pudo.
In todays volatile market it is hard to please a customer and claim they always right. I find the best solution is out right transparency and honesty. Not making false promises and expectation is the best route. Listen to the customers needs and work from there. We have had tons of customers lie to the owner, change invoice slips so that they can gain. We like to work with our customer and not lie to them and expect them to do the same and the relationship works. We now have probably one customer every 2 or 3 weeks that believes they are more important than all the other customers in the store, and those other customers shuts them down. We dont even engage, but will help them to the fullest.
Anyway, if anyone has a vacancy available in Cape Town for retail/warehouse, stock controller buying and distribution. I am looking, I have some crazy it skills too🙈
