Yes yes, another bike shop fred... There has been a lot posted recently regarding good/bad service received from bike shops as well as the cost of services compared to other industries etc. This got me thinking, We all know the cost of bikes and parts in our “humble” sport have gone crazy the last few years. Has this increases in costs filtered down to increased profits for store owners and increased salaries for bike technicians/ staff etc? I would be interested to know: - What would a bike technician earn these days? - What profits do bike shops make off new bikes? I’ve heard 30-40%? Anyone know? I’m not looking to expose anything here and absolutely have no issue with people making a profit and earning a living. My wondering is this, is there a general lack of quality service in our industry because people are being under-payed/ under-valued? Do we have a general lack of interest in quality service from shops because people are underpaid or is it a case of there being so many riding these days that if one stops supporting a shop it’s not an issue because there will always be someone else waiting behind him/her with money to spend? If you buy a 100k bike and it is serviced by someone who earns let’s say 10k a month, we will get “10k a month” quality, if the they earn 20k we would expect “20k a month” quality right? As I mentioned in another thread recently, it baffles my mind that so many people receive subpar service yet bike shops seem to continue to thrive?