Big H* Posted October 11, 2011 Share Mango Airlines are in for a nice letter from me tonight. They will just phone you, say "eish" and transfer you to somebody else! Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted October 11, 2011 Share Actually, the OP has resorted to a forum to try and get to the bottom of this as they have been messing him around for 2 weeks now. It's not about being civil, it's about them giving him his money back. All they need are his CC details.So speak to the guys! Give them your credit card details! Do whatever, just do it civilly! And it has everything to do with civility. If he had been civil from the start, would he have been messed around so much? Probably not. If I have a choice of speaking to / dealing with a civil client, or one that tweets incessantly about a problem that he could sort out very easily with one phonecall, and that was *partly* his fault anyway, I know exactly which one I'd deal with first. Link to comment Share on other sites More sharing options...
Big H* Posted October 11, 2011 Share I agree with CPT Mayhem and XTC. If someone attacked me like that on Twitter regardless I also would have treated them badly. The way your ranted on Twitter was not the way to handle the situation. There is no substitute for human interaction. A phone call or a u turn would have sorted your problem out in no time. Sorry you got shnyed some bucks though. What is a "twitter"? Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted October 11, 2011 Share Either shares, commission or you are Chris Jnr as a double poster Haha! No, Ecc1, you know I'm in none of those categories. I think that's the 2nd time you've tried to finger me as Chris Jnr's doppelganger though. Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted October 11, 2011 Share What is a "twitter"?It is that thing what birds do. Link to comment Share on other sites More sharing options...
The Drongo Posted October 11, 2011 Share What is a "twitter"? It's a kinda Twot with a Chirp Link to comment Share on other sites More sharing options...
AndreZA Posted October 11, 2011 Share It is that thing what birds do. I'm gonna ask my wife if we can "twitter" tonight. Link to comment Share on other sites More sharing options...
Captain Fastbastard Mayhem Posted October 11, 2011 Share I'm gonna ask my wife if we can "twitter" tonight. Good luck with that... Link to comment Share on other sites More sharing options...
Puncher Posted October 11, 2011 Share Two things , firstly if you have two items @ 20% discount most people would do the maths in your head and know how much you should pay at the tills. Lastley if I were the owner and got a tweet like yours I'd also make it difficult for you get a refund- that will teach you for acting the bollox ! Link to comment Share on other sites More sharing options...
LeTurbo Posted October 11, 2011 Share This Twitter/Facebook/SMS stuff really is dumb. The more media we have to communicate through, the less we actually communicate. God knowd where all this is going to land up for future (present?) generations. Link to comment Share on other sites More sharing options...
29thumbs Posted October 11, 2011 Share Are twitters the small speakers you put in your car that goes ts ts ts ts ts ts ts.Lerouc. you must learn to play nice Link to comment Share on other sites More sharing options...
FSA Posted October 11, 2011 Share So speak to the guys! Give them your credit card details! Do whatever, just do it civilly! And it has everything to do with civility. If he had been civil from the start, would he have been messed around so much? Probably not. If I have a choice of speaking to / dealing with a civil client, or one that tweets incessantly about a problem that he could sort out very easily with one phonecall, and that was *partly* his fault anyway, I know exactly which one I'd deal with first.Regardless of their opinion on his civility, they promised a discount, and didn't deliver on that. They owe this person money now, and are not refunding him. They have not chosen to be the better person/company here, and in doing so they have lost much more than they could imagine. I agree the OP should have chosen his words wisely, and tried to be civil from the start, but I also understand how annoying these things can be, and with CWC's 'options' they presented to him, I'd be more than a little upset. You seem to believe they are saints to the cycling industry. I feel strongly otherwise. Link to comment Share on other sites More sharing options...
MTBer wannabee Posted October 11, 2011 Share Two things , firstly if you have two items @ 20% discount most people would do the maths in your head and know how much you should pay at the tills. Lastley if I were the owner and got a tweet like yours I'd also make it difficult for you get a refund- that will teach you for acting the bollox ! +1 Link to comment Share on other sites More sharing options...
steveO:K Posted October 11, 2011 Share 100% +1 ops posted wrong reply Edited October 11, 2011 by crackajack Link to comment Share on other sites More sharing options...
The Drongo Posted October 11, 2011 Share Regardless of their opinion on his civility, they promised a discount, and didn't deliver on that. They owe this person money now, and are not refunding him. They have not chosen to be the better person/company here, and in doing so they have lost much more than they could imagine. I agree the OP should have chosen his words wisely, and tried to be civil from the start, but I also understand how annoying these things can be, and with CWC's 'options' they presented to him, I'd be more than a little upset. You seem to believe they are saints to the cycling industry. I feel strongly otherwise. The irony of that statement. CT hasn't quite got to you yet, 'as it mate? Give it a year or two, you will chill. Unless them squirrels get to you! Nasty beasties. Link to comment Share on other sites More sharing options...
steveO:K Posted October 11, 2011 Share <Me> you say 20% discount and i got home and checked my slip and 0% discount! wtf?<them>the slips dont display the discount<me>im talking about the card slip on the machine or does the abnk "know" about your discount? Do i look retarted?<them>if it was our mistake, my sencere apology! I would be more than happy to refund u ur credit!! Really sori 4 this<me>i will email you the details monday morning WITH screen shots of everything before you say im dishonest! Sorry boet but if someone opened dialogue with me the way you did above I would tell you to piss off whether I am in the wrong or not. +1 Link to comment Share on other sites More sharing options...
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