Just Keep Pedaling Posted November 1, 2011 Posted November 1, 2011 Placed an order last Monday night. +-R3500. Nothing happens all week. On Thursday I contact them and say - "hey, whats up?" They say, there is nothing wrong with your order - we are having a problem on our side. Friday they email and say "two items you ordered are not in stock" (they are showing in stock on the website). (Shimano shoes and Shimano Shifter) I pick two replacement items in stock and send an email. On Monday I get an email saying the ORGINAL item I ordered is not in stock (duh) can I choose a replacement. I point out that I already asked for a replacement item. Today the email me - the replacement item is also out of stock (its still showing in stock on their website). Retrenchments? Systems issues? Lack of credit worthiniess to stock up? Anybody else seeing this?
Tiny K Posted November 1, 2011 Posted November 1, 2011 Dunno what is up but, glad I don't have any orders with them at the moment
patches Posted November 1, 2011 Posted November 1, 2011 Placed an order friday night. Still says "processing" as order status
Just Keep Pedaling Posted November 1, 2011 Author Posted November 1, 2011 Previous time I ordered a few months back - I clicked the place order button and literally 15 minutes later I got a message - "you order has been dispatched." Best you start emailing them Patches...
johannrissik Posted November 1, 2011 Posted November 1, 2011 Please no!!! I have an order that says "dispatched"... and then all quiet.......
Zerin Posted November 1, 2011 Posted November 1, 2011 They are closing down.... I hope that is just a wind up
Cyclewizz Posted November 1, 2011 Posted November 1, 2011 Maybe just some glitches in there system.Maybe Sh!tmano lost some stock with all the water problems in the East. Buy Campy !!!!
The Drongo Posted November 1, 2011 Posted November 1, 2011 why buy from CRC wen CWC is cheaper? The whole thing is a CWC plot bru!
patches Posted November 1, 2011 Posted November 1, 2011 why buy from CRC wen CWC is cheaper? Range my friend... Range! When ordering Saint cranks, e*thirteen LG1+ chainguides and stuff of that nature... the local guys just don't keep that kinda stuff. But yes... I CWC ordered some new tyres last thursday and they with with me friday morning (CT - JHB). Very impressed. If only they had the range *sigh*
Just Keep Pedaling Posted November 1, 2011 Author Posted November 1, 2011 "Range my friend... Range!" +1
Caerus Posted November 1, 2011 Posted November 1, 2011 Even better, try Bike24. As cheap as CRC and they have stock
Giant Posted November 1, 2011 Posted November 1, 2011 Had a similar issue, where I ordered an item that was in stock then all of a sudden it was not.Big issue is, order was placed 2 days before the rand saw its Ars3 so ended up costing me an extra R 480.00Seriously anoyed, there response a 5 pound voucher. not good enough
Java001 Posted November 1, 2011 Posted November 1, 2011 They are closing down.... Yes, heard about this.The UK operation is closing to move offshore to merge with CWC in Cape Town. This solves all hubber problems and worship posts can now be combined. , whilst those that complain on the hub can now be jointly flamed To those that insist that you dare not complain or email BEFORE you have at least phoned, a nightmare awaits ! It's no longer going to be only "did you phone Chris Snr and Chris Jnr", but have you phoned Ian, Frank, Peter, Roger, William, Butch, Gerald and another 50 sales staff at CCWRC Chris Chain Willemse Reaction Cycles
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