The Cycle Lab Megastore in Fourways is officially open!

[Hairy]

Oh, we almost forgot. Johan Bornman is heading up our workshops, so great to have him on-board. He really does know absolutely everything about bikes.

http://comms.moregolf.co.za/admin/temp/user/1/jb.jpg

 

And here is our service philosophy:

 

We understand that your bike is more than just a machine, it's a part of your life and needs a little TLC from time to time.

 

Our skilled mechanics will give your bike a 10-point check and decide, with you, what work needs to be done.

 

While it is customary to offer minor and major services, they don't always cover your bike's unique needs. Our itemised service policy means that your bike gets the specific love it requires and you only pay for what is necessary.

 

We will work with your bike from check-in to collection ensuring you get the best possible one-on-one service.

Never knew Johan was such a "ou toppie"

[CycleLab]

Never knew Johan was such a "ou toppie"

That's why he is so wise

[DR ◣◢]

That's why he is so wise

 

Some say he is in his early 20s and that the silver-white hair is from making a deal with the Shimano devil for all the knowledge in the world!

[Andyr249]

Don't worry. You now have the option to finance your purchase

 

I can see my cycling spending rising exponentially!

[ThePubSA]

Oh, we almost forgot. Johan Bornman is heading up our workshops, so great to have him on-board. He really does know absolutely everything about bikes.

http://comms.moregolf.co.za/admin/temp/user/1/jb.jpg

 

And here is our service philosophy:

 

We understand that your bike is more than just a machine, it's a part of your life and needs a little TLC from time to time.

 

Our skilled mechanics will give your bike a 10-point check and decide, with you, what work needs to be done.

 

While it is customary to offer minor and major services, they don't always cover your bike's unique needs. Our itemised service policy means that your bike gets the specific love it requires and you only pay for what is necessary.

 

We will work with your bike from check-in to collection ensuring you get the best possible one-on-one service.

I hope he brought a sjambok when he started his training of your mechs so that when hes in ireland they always look at it and remember what customer sevice is because your last bunch before the takeover was nothing short of crap

[ThePubSA]

Visit our new website www.cyclelab.co.za (same address, new site) to see the brands we are now stocking

You guys have a online store we can purchase from yet ?

[CycleLab]

I hope he brought a sjambok when he started his training of your mechs so that when hes in ireland they always look at it and remember what customer sevice is because your last bunch before the takeover was nothing short of crap

Customer Service is going to be a huge focus for us. Without you, our customers, we don't have a business and we want to create a store and environment that we can all enjoy.

[CycleLab]

You guys have a online store we can purchase from yet ?

Unfortunately not yet. The current website is basically just to showcase the new Cycle Lab branding, we will have a fully functional online store early in the new year. It is on our to-do list and we will keep you updated on developments.

[Danger Dassie]

This is encouraging to see. Congrats guys, all the best with this!

[CycleLab]

This is encouraging to see. Congrats guys, all the best with this!

Thank you so much

[typhoon]

definitely going to pop in just now

[CycleLab]

definitely going to pop in just now

definitely going to pop in just now

See you there

[Craigwt]

Unfortunately not yet. The current website is basically just to showcase the new Cycle Lab branding, we will have a fully functional online store early in the new year. It is on our to-do list and we will keep you updated on developments.

 

Cant wait for this... We really need a professional, fully functional, fully stocked online store in SA.

[Falco]

Customer Service is going to be a huge focus for us.

 

We shall see....

 

I'll give it one try, and one try only. If I walk in there, and have to hunt for something (like in the past) while the salespeople take care of their own personal business, it will be the first and last time the "new" CL will see me.

 

Just like the old store. They didn't need my money.

[Kranswurm]

We shall see....

 

I'll give it one try, and one try only. If I walk in there, and have to hunt for something (like in the past) while the salespeople take care of their own personal business, it will be the first and last time the "new" CL will see me.

 

Just like the old store. They didn't need my money.

 

Maybe its just you....I have never had a problem and always been approached when I enter the store.

[CycleLab]

We shall see....

 

I'll give it one try, and one try only. If I walk in there, and have to hunt for something (like in the past) while the salespeople take care of their own personal business, it will be the first and last time the "new" CL will see me.

 

Just like the old store. They didn't need my money.

Thanks for giving us the chance. Much appreciated.

 

Do you perhaps have a photo we can put up around the store so we know when you come in?

 

Just kidding, everyone that comes in should get the same great service. Let us know how it goes