schmoo Posted May 20, 2014 Share I took my Garmin on 13 April to get repaired as it would not charge. I had to do all the follow up. Over 4 weeks later I get a call after going to the store earlier in the day and losing it to say the cost to repair is R2450. I told them that I would collect it the next day which u did and took it myself to Garmin. A soft reboot, software upgrade and 10 minutes later I left with a perfectly working Garmin at no cost to myself. How can CycleLab justify there quote. Disgusting. New store but same old poor service unfortunately. BBS and mrbaker 2 Link to comment Share on other sites More sharing options...
Schoemie Posted May 20, 2014 Share That's not cricket! Link to comment Share on other sites More sharing options...
Vetseun Posted May 20, 2014 Share Hectic Link to comment Share on other sites More sharing options...
gummibear Posted May 20, 2014 Share How can CycleLab justify there quote. Have you asked CL this question? Bonus and mrbaker 2 Link to comment Share on other sites More sharing options...
ValeYellow Posted May 20, 2014 Share Have you asked CL this question?good question indeed, Link to comment Share on other sites More sharing options...
schmoo Posted May 20, 2014 Share I was told the cost was to replace the battery and the only reason they were calling me was perhaps I should buy the upgrade ie Garmin Edge 810 instead of repairing mine Link to comment Share on other sites More sharing options...
TALUS Posted May 20, 2014 Share If this is the whole story it is really shocking. Cyclelab Fourways was active on the Hub prior to opening - they should also respond to this to give their side. Link to comment Share on other sites More sharing options...
gummibear Posted May 20, 2014 Share I was told the cost was to replace the battery and the only reason they were calling me was perhaps I should buy the upgrade ie Garmin Edge 810 instead of repairing mine Was the R2450 to upgrade then? Link to comment Share on other sites More sharing options...
cadenceblur Posted May 20, 2014 Share Probably was, they take in your defective unit and you get a new one at a discounted price. R2450 sounds low for an 810 though. Link to comment Share on other sites More sharing options...
johannrissik Posted May 20, 2014 Share I was told the cost was to replace the battery and the only reason they were calling me was perhaps I should buy the upgrade ie Garmin Edge 810 instead of repairing mine 4-kin skelms. Thassall. TALUS 1 Link to comment Share on other sites More sharing options...
Cav' Posted May 20, 2014 Share Let me rather not comment on Cyclelab... Link to comment Share on other sites More sharing options...
TALUS Posted May 20, 2014 Share 4-kin skelms. Thassall.Funny post Jakkals. 1 Link to comment Share on other sites More sharing options...
VicanZA Posted May 20, 2014 Share Why not take it to garmin to start off with? Link to comment Share on other sites More sharing options...
VicanZA Posted May 20, 2014 Share 6 post in and u raging a supplier already, cry me a river. fanievb and Jakkals. 2 Link to comment Share on other sites More sharing options...
eddy Posted May 20, 2014 Share 6 post in and u raging a supplier already, cry me a river. Nope. Not 6 posts. 1 post repeated 6 times. He has posted the identical rant before fanievb 1 Link to comment Share on other sites More sharing options...
Oufy MTB (Roadie) Posted May 20, 2014 Share 4 weeks, R 2450 vs a reboot by Garmin very simple deduction, being a noob poster doesnt bother me provided it is fact, after 4 weeks, I will not smaak to engage them further Wet Ears 1 Link to comment Share on other sites More sharing options...
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