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Hero Adventure Park at Heia Safari


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Posted

I've been told that there might be 3 hippo's in the dam? Hope its not true.

 

I'm a little bit concerned since we do our open water swim training there... 

 

Edit:

 

I messaged the guys at Hero and this is their reply:

 

"David , about 2 weeks ago we were told by a visitor that they heard there was a hippo at the mouth . we immediately went and checked and have continued to check daily but have not seen anything ,we were then told by the lifesavers they were comfortable to continue the swimming and they would monitor . this weekend the swim comp was at the lake and all necessary processes were followed and we believe there were no issues at all . on weekends we have lifesavers there doing checks all the time and the swim loop is on the wall side , Other end of the Lake to the mouth . We continue to check and assure you that we will keep everyone informed , we are also making contact with Heia management and will get info from them . open water swimming is a risk and there are always dangers . we make this very clear to all swimmers at Lake Heritage . If we hear anything we will immediately take the necessary action , at this point the lifesavers have said they are happy that people swim during the specified times under there supervision so we are using there experience as a guide"

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Posted

I've been told that there might be 3 hippo's in the dam? Hope its not true.

 

I'm a little bit concerned since we do our open water swim training there... 

 

Edit:

 

I messaged the guys at Hero and this is their reply:

 

"David , about 2 weeks ago we were told by a visitor that they heard there was a hippo at the mouth . we immediately went and checked and have continued to check daily but have not seen anything ,we were then told by the lifesavers they were comfortable to continue the swimming and they would monitor . this weekend the swim comp was at the lake and all necessary processes were followed and we believe there were no issues at all . on weekends we have lifesavers there doing checks all the time and the swim loop is on the wall side , Other end of the Lake to the mouth . We continue to check and assure you that we will keep everyone informed , we are also making contact with Heia management and will get info from them . open water swimming is a risk and there are always dangers . we make this very clear to all swimmers at Lake Heritage . If we hear anything we will immediately take the necessary action , at this point the lifesavers have said they are happy that people swim during the specified times under there supervision so we are using there experience as a guide"

Lake Heritage at Hero Adventure – Heia Safari

 

In the last 2 weeks Hero Adventure have recived comments from visitors saying they have heard there are Hippo in  main section of Lake Heritage ,closer to the swim loop , and wanting to know if it is true . We take these comments very seriously and together with Linden Lifesaving we have been doing checks to try and confirm these statements . To date we have found no Hippo

 

We then sent a request to the new management of Heia Safari asking for information , assistance and help in this regard  . Requesting a confiramtion if they have seen any Hippo in the dam . Last Night 25 Jan 2016 , we recived a reply from Heia Management ,and we quote “ Just who the F… do you think you are ? the day I have to inform you of what how and when I run my business will be a cold day in hell “

 

We  as Hero Adventure take the saftey of all our clients very seriously and without clarity and the neccisary support to best protect our clients saftey we just cant take the risk of putting our clients in danger . Therefore until we get the neccisary confirmation gauranteeing saftey of our clients in the water we have no option but to close Lake Heritage with immediate effect . No Further Activities will be allowed until further notice from Hero Adventure

PLEASE NOTE : All Mountain Biking , Trail Running , Walking and Hiking trails remain OPEN as normal

 

Our Sincere apologies but after consultation with our Attorneys and Linden Lifesaving we we have come to this difficult decission as we feel we have no other option . Yours in Adventure – Hero  

Posted

Lake Heritage at Hero Adventure – Heia Safari

 

In the last 2 weeks Hero Adventure have recived comments from visitors saying they have heard there are Hippo in  main section of Lake Heritage ,closer to the swim loop , and wanting to know if it is true . We take these comments very seriously and together with Linden Lifesaving we have been doing checks to try and confirm these statements . To date we have found no Hippo

 

We then sent a request to the new management of Heia Safari asking for information , assistance and help in this regard  . Requesting a confiramtion if they have seen any Hippo in the dam . Last Night 25 Jan 2016 , we recived a reply from Heia Management ,and we quote “ Just who the F… do you think you are ? the day I have to inform you of what how and when I run my business will be a cold day in hell “

 

We  as Hero Adventure take the saftey of all our clients very seriously and without clarity and the neccisary support to best protect our clients saftey we just cant take the risk of putting our clients in danger . Therefore until we get the neccisary confirmation gauranteeing saftey of our clients in the water we have no option but to close Lake Heritage with immediate effect . No Further Activities will be allowed until further notice from Hero Adventure

 

Our Sincere apologies but after consultation with our Attorneys and Linden Lifesaving we we have come to this difficult decission as we feel we have no other option .

PLEASE NOTE : ALL Mountain Biking , Trail Running and Hiking trail remain open as normal . no other activities are affected 

Yours in Adventure – Hero  

Posted

Who actually owns/manages the lake? I thought that was Heia Safari and all cycling concerns were hero?

In December I contacted Heia querying the use of the lake with an inflatable and they said yeah sure but be aware of the presence of hippos.

Guest notmyname
Posted

Heia people are a real bunch of drols. On principal I will not spend a cent in their venue. I'll pay Hero to ride, but make sure I have what ever other goodies I feel like in the car.

Posted

Lake Heritage at Hero Adventure – Heia Safari

 

In the last 2 weeks Hero Adventure have recived comments from visitors saying they have heard there are Hippo in  main section of Lake Heritage ,closer to the swim loop , and wanting to know if it is true . We take these comments very seriously and together with Linden Lifesaving we have been doing checks to try and confirm these statements . To date we have found no Hippo

 

We then sent a request to the new management of Heia Safari asking for information , assistance and help in this regard  . Requesting a confiramtion if they have seen any Hippo in the dam . Last Night 25 Jan 2016 , we recived a reply from Heia Management ,and we quote “ Just who the F… do you think you are ? the day I have to inform you of what how and when I run my business will be a cold day in hell “

 

We  as Hero Adventure take the saftey of all our clients very seriously and without clarity and the neccisary support to best protect our clients saftey we just cant take the risk of putting our clients in danger . Therefore until we get the neccisary confirmation gauranteeing saftey of our clients in the water we have no option but to close Lake Heritage with immediate effect . No Further Activities will be allowed until further notice from Hero Adventure

 

Our Sincere apologies but after consultation with our Attorneys and Linden Lifesaving we we have come to this difficult decission as we feel we have no other option . Yours in Adventure – Hero  

Wow, hospitality at its finest......I certainly wont be enquiring for conference quotes if this is their attitude regarding a simple letter!

Posted

Wow, this is pretty sad. People's lives are potentially in danger here and politics get in the way :(.

 

Keep up the good work HERO, Heia can politely go diddle themselves.

Posted

Just read about this latest nonsense on FB. What a nob.

 

Wishing Hero the best of luck for the future but clearly this new guy is not going to do anything to co-operate in any way, shape or form.

 

Did someone from Hero sleep with his wife or what???

 

;-)

Posted

The reason I asked Dflip how he is connected with HERO is that he posted the comment, HERO didn't. I hope it is verbatim what they posted. If so, it is shocking PR from a place that is supposedly in the hospitality/conferencing industry.

 

The kind of language they used would be more suited to the Mob or rap noise (sorry, I still cant bring myself to call it music) markets.

 

Sies man!

Posted

The reason I asked Dflip how he is connected with HERO is that he posted the comment, HERO didn't. I hope it is verbatim what they posted. If so, it is shocking PR from a place that is supposedly in the hospitality/conferencing industry.

 

The kind of language they used would be more suited to the Mob or rap noise (sorry, I still cant bring myself to call it music) markets.

 

Sies man!

 

dflip, is the Hero Adventure man.

Part of In Touch Sports group.

 

He speaks for the Hero Adventure Brand.

Posted

Heia people are a real bunch of drols. On principal I will not spend a cent in their venue. I'll pay Hero to ride, but make sure I have what ever other goodies I feel like in the car.

Agreed. After R60 per cup of coffee (ok it was triple shot Americanos - but still) I wont eat/drink stuff there again.

Posted

The reply from Heia is unprofessional as well as inappropriate ,I think they need some PR help.

Having said that ,the answer does not seem to match the question Hero asked .Will dflip please post the letter he sent Heia management so we can make some sense out of this very combative and rude reply.

Posted

Pity the new owner is such a chop, guess I'll have to go and give Emmerentia dam a go instead.

I think if this is how the owner conducts himself it wont be long before the venue is back on auction....

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