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Posted

HI hellocolour, 

 

Really sorry you felt the service you received at our office was below par. We take client perception very seriously and work hard to provide a friendly, efficient and transparent service and most importantly a good quality product. Regarding our top end range we have just released a new model short and the shirt is a month or so away. Pricing won't be going up and the new models are a big step up in terms of fabric and technical construction.

 

It is never good to hear a client has gone with another supplier but thank you for the constructive criticism and rest assured we take your views seriously.

 

Regards

 

Richard

 

Thanks Richard. As I said, I figured it might have been an off day as most feedback and recommendations have been positive and I liked the set up. Unfortunately that order went to another supplier but I have a lot of clients who need kit so next time I'll swing past and see what your new range is like.  

Posted

They've been our teams sponsor for the last 2 and a half years. Really happy with their kit. Always willing to go the extra mile, even designing a new top for the DC every year.  :clap:  :clap: 

Posted (edited)

Awesome stuff. Got jerseys and the triathlon kit, very pleased with both. Will continue supporting them. The only other 'brand' I currently own is a Sunflower Fund jersey...

Edited by CyberSakkie
Posted

Thanks for all the great input guys, I'm going tomorrow to the showroom to check it out. See you there Richard ;-)

Hey Lyle, I am in Joburg for the rest of the week but my partner Ricky is around to assist. I know he is out of the office tomorrow morning so best to pop in after lunch if that suits you.

  • 3 years later...
Posted

Kit is good quality and their service is tops... They are IMO overpriced!

yes i agree their top tier stuff is nice. Good Chamois in +R1500 bibs. The cheaper ones I'm not sold on.

But at the Top tier price of R2500 I'm in ASSOS territory and a R2500-oo T7 Mille is a lot better than an local offering at the same price point...

which speaks your point on it being over priced.

  • 11 months later...

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