Tromp Posted July 29, 2015 Posted July 29, 2015 Long story short . My Kona was stolen from the workshop of Cyclists Workshop . Bike was built-up with all brand new XT groupset , new wheels , etc . bought from fellow Hubbers . Value was/is R14k+ . Bike not insured by myself. LBS 's insurers did not compensate due to technicality. Now for the good news : LBS will compesate me to the value of R15k if I buy a new bike through them , no hassles. Joshua , you are a true gentleman.
DIPSLICK Posted July 29, 2015 Posted July 29, 2015 its the RIGHT THING TO DO,,,,,kudos to Joshua, he could have just pulled the typical "not liable bull" as you say GENTLEMAN and clever businessman
milky4130 Posted July 29, 2015 Posted July 29, 2015 Yep usually there is a disclaimer "you leave your bike here at own risk"
alleyne Posted July 29, 2015 Posted July 29, 2015 Yep usually there is a disclaimer "you leave your bike here at own risk" Is that norm? Hectic!
GLuvsMtb Posted July 29, 2015 Posted July 29, 2015 Is that norm? Hectic!Yes, and the same goes for your car when you take it in for a service. Forsdicks wrote off our CEO's 745 a few years ago when they tested the car after the service. While it was a fairly old model, it was extremely well looked after with low mileage, so the insurance pay-out was no-where near the car's true worth. He did squeeze them very hard when he purchased a demo X3 from them. I think they lost a bit on the X3 (and rightly so).To be honest, if a workshop had to insure all the clients vehicles (or bikes) on their floor at any given time, the cost would just be astronomical.
DIPSLICK Posted July 29, 2015 Posted July 29, 2015 A FEW YEARS BACK we had a beak in at work amongst the cars they stole radios from was a competition sound vehicle fully pimped , insurance simply said "do you have a visable disclaimer board ?" yes "oh never mind just tell them sorry" YOU ALWAYS LEAVE YOUR VEHICLE , property, at own risk,
Ed-Zulu Posted July 29, 2015 Posted July 29, 2015 What a great story and turn out for you Tromp. Hats off to Cyclists Workshop...I've also bought from them before and they were super.
Squier Posted July 29, 2015 Posted July 29, 2015 Not often you get the words LBS and integrity in the same sentence.
milky4130 Posted July 29, 2015 Posted July 29, 2015 Yes, and the same goes for your car when you take it in for a service. Forsdicks wrote off our CEO's 745 a few years ago when they tested the car after the service. While it was a fairly old model, it was extremely well looked after with low mileage, so the insurance pay-out was no-where near the car's true worth. He did squeeze them very hard when he purchased a demo X3 from them. I think they lost a bit on the X3 (and rightly so).To be honest, if a workshop had to insure all the clients vehicles (or bikes) on their floor at any given time, the cost would just be astronomical. Happened to me as well as few months back while car was in for a service, minor fender bender within the workshop, which the manager duly offered to repair, was still trying to squeeze him to forfeit the service fee but no such luck. In hindsight i should've just been lucky they repaired it.
Uni Posted July 29, 2015 Posted July 29, 2015 Is that norm? Hectic!I always wondered about that - would've thought they have some kind of business insurance. Would personal bike insurance cover this or would they blame the establishment I wonder.
Vetseun Posted July 29, 2015 Posted July 29, 2015 Absolutely Incredible. If a bike shop does bad, 200 comments. When a bike shop does good. 14 comments
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