Garmin 510 not syncing with Garmin app

[JeffD]

Hi,

 

I've got a Garmin 510 which usually syncs with my iPhone Garmin app which then uploads to Strava & Vitality. Everything was working well for a good few months but now the Garmin 510 is not syncing with the app for my last 2 rides.

 

I've tried disconnecting & pairing the devices again & switching them both on & off but nothing.

 

The devices are picking each other up & the phone says it is syncing but only for a second then it says the sync is complete but no new rides (my last 2) appear in the news feed. If I recall correctly the sync took longer.

 

Any advice please.

 

Thanks.

[RocknRolla]

Have had the same issue with the wifes 510 and conncet app on the ipad. Think it happened after the last app update. Have not been able to fix it. Using laptop with cable to upload.

[Rudi Pollard]

Update the firmware...

[Long Wheel Base]

I recently had to update the firmware on my 500 and at the same time swop over on connect from classic to the new sucky modern version and since then when ever I upload via express it's a hit and miss if it syncs with connect and strava. Sometimes it syncs and sometimes I have to go into connect and strava and manually upload each ride one by one.

[Rudi Pollard]

Make sure your Garmin express desktop app is the latest version and that the device is on the latest firmware. That usually does the trick for me when I start having syncing issues on my 810.

[Falco]

My 510 did it as well, updated it and problem was solved (3.4 to 3.5). I think the latest update that includes strava live segments is 4.2? Not too sure, haven't done it yet.

[LOOK695]

My 510 did it as well, updated it and problem was solved (3.4 to 3.5). I think the latest update that includes strava live segments is 4.2? Not too sure, haven't done it yet.

Busy updating my 510 with version 4.2

[splat]

Busy updating my 510 with version 4.2

Just updated mine.

Gonna test it out later. Hope there are no bugs...

[venom1]

If upgrading doesn't work. Try downgrading.

[tombeej]

I fixed my issue by uninstalling Garmin Express on my peecee, then reinstalling. All working again. 

 

I got this tip from other message boards on the Web from people having similar issues.

 

 

Edit: don't use an iPhone - only synch via my laptop.

[MTBer]

Go onto your phones bluetooth settings and disconnect your device and if there is an option to do a forget device and then do the pairing from scratch

[Donovan Le Cok]

I had the same issue with my Garmin 510 not syning via the iphone app. I sorted it out by deleting all my activities and courses off the unit.

 

Manually upload the activities that have not synced, then just delete everything. That worked for me.

 

The Garmin app is beyond infuriating when it does not work properly.

[Lexx]

I had the same Problem. It keeps on telling me to re-authenticate my account in Express. Bloody Frustrating.

So i deleted it again, and download the previous version, and voila. The Garmin Techie told me to delete all my Temp files on my pc %temp%. 

So now my Garmin Live Strava Segments is working like a charm. Did a test ride this morning with Live Segments, and got the KOM,lol... So its def a plus.     

1352.bmp

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[RocknRolla]

...and here i thought i was the only one....

[JeffD]

Hi all,

 

Thanks for the advice. I hadn't done anything since the OP but today I quickly downloaded Garmin Express, added my device, got the "You're up to date!" message, checked the Garmin App & it had synced, checked Strava & it had synced. Done!

 

Thanks!