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Posted

Giant first entered the aero road bike game in 2013 with the launch of their Propel Advanced SL. Tests showed that, at 40 kph, the Propel Advanced SL saves 12-36 seconds over 40 kilometres. Third-party wind-tunnel tests showed that the Propel Advanced SL is more aerodynamic from every yaw angle tested when compared to other leading aero road bikes.



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Posted

Dodgy bike from a Dodgy supplier! Save your money for another brand. A good mate who I regularly ride with, had his for 3 weeks and only rode it on weekends. This past Sunday while riding in the cradle he tackled a hill and "bang" the hanger gave out and caused significant damage to the frame, the rear derailleur, and to the spokes. When complaining to Cajees about the problem they exclaimed that he peddles too hard and that its his fault for being in the wrong gear when ascending the hill. They made him pay for the repairs and offered him no further assistance.

That - in my books - is totally unacceptable and appalling of Giant and the Cajees supplier. I won't be buying from either Cajees or Giants brands and will continue to warn all those I know, away from their dodgy business practise.

Posted

Dodgy bike from a Dodgy supplier! Save your money for another brand. A good mate who I regularly ride with, had his for 3 weeks and only rode it on weekends. This past Sunday while riding in the cradle he tackled a hill and "bang" the hanger gave out and caused significant damage to the frame, the rear derailleur, and to the spokes. When complaining to Cajees about the problem they exclaimed that he peddles too hard and that its his fault for being in the wrong gear when ascending the hill. They made him pay for the repairs and offered him no further assistance.

That - in my books - is totally unacceptable and appalling of Giant and the Cajees supplier. I won't be buying from either Cajees or Giants brands and will continue to warn all those I know, away from their dodgy business practise.

I see only one problem there, and it is Cajees

Why didn't he do for a second opinion at an other Giant bike shop?

I've been riding Giant for 7 years with no issues, that is just plain ridiculous to call Giant a dodgy business!

 

Welcome to the HUB, your first Rant wasn't so good, I am sorry. I will say with Gaint no matter what!

Posted

Jacques that is utter nonsense. Giant has a life time warranty on the frame. I suggest that your mate go to another bike shop and get a second opinion. I've ridden Giant for over a decade and have only ever been amazed by the after sales service

Posted

Dodgy bike from a Dodgy supplier! Save your money for another brand. A good mate who I regularly ride with, had his for 3 weeks and only rode it on weekends. This past Sunday while riding in the cradle he tackled a hill and "bang" the hanger gave out and caused significant damage to the frame, the rear derailleur, and to the spokes. When complaining to Cajees about the problem they exclaimed that he peddles too hard and that its his fault for being in the wrong gear when ascending the hill. They made him pay for the repairs and offered him no further assistance.

That - in my books - is totally unacceptable and appalling of Giant and the Cajees supplier. I won't be buying from either Cajees or Giants brands and will continue to warn all those I know, away from their dodgy business practise.

Im sorry but calling Giant a dodgy brand is a joke.

The lifetime warranty is generally associated with a brand that stands by its products.

Posted

Easy guys - you'd swear that you're all Giant sales reps with a bad service record.

 

@ MTBer - Whilst I appreciate your moral high ground and your authority as a fellow hubber, this is not my first post or rant, in fact I have another account and I've been a member since 2009 - longer then you have.

 

Overall when it comes to reliability I don't care about how long a brand has been around or how big they are (this didn't curb Toyota nor VW)- if they're going to produce goods that self implode when riding up hills that they're supposedly designed for, then I have a major issue with the products' and the brands integrity especially where People pay good money for supposed innovation and quality.

 

No brand is beyond reproach nor should consumers ever have to tolerate mediocrity. Whilst I'm sure many other giant road bike consumers maybe very happy with their purchase I am very weary of the brand and I'll continue to voice my opinion - especially if you consider the mass recall of the Giant Anthem in 2010- 2011.

 

So, no more name-calling and condescending chirps. I've stated facts and I've made my point - there's nothing more to debate. This is a dodgy bike and the supplier Cajee is even more dodgy for not assisting with a clear manufacturers defect.

 

Posted

Easy guys - you'd swear that you're all Giant sales reps with a bad service record.@ MTBer - Whilst I appreciate your moral high ground and your authority as a fellow hubber, this is not my first post or rant, in fact I have another account and I've been a member since 2009 - longer then you have.Overall when it comes to reliability I don't care about how long a brand has been around or how big they are (this didn't curb Toyota nor VW)- if they're going to produce goods that self implode when riding up hills that they're supposedly designed for, then I have a major issue with the products' and the brands integrity especially where People pay good money for supposed innovation and quality. No brand is beyond reproach nor should consumers ever have to tolerate mediocrity. Whilst I'm sure many other giant road bike consumers maybe very happy with their purchase I am very weary of the brand and I'll continue to voice my opinion - especially if you consider the mass recall of the Giant Anthem in 2010- 2011.So, no more name-calling and condescending chirps. I've stated facts and I've made my point - there's nothing more to debate. This is a dodgy bike and the supplier Cajee is even more dodgy for not assisting with a clear manufacturers defect.

First off - having two accounts is not allowed and should be banned from both.

 

I can't understand how you're slagging off a very well respected brand in both performance and customer service when clearly the issue was with a retailer who treated your friends case badly? Cajees is so well known for being the dodgiest, crappest shops around. They are a few grand cheaper, but you get what you pay for in the cycling world.

 

Your friend should contact giant directly and dispute it. You will likely find the shop didn't even approach giant in the first place.

 

Your resentment for the brand is very badly placed and you need to reevaluate the situation.

Posted

I mustve had about 30 top end roadbikes over the last couple of years and bought the 2016 TCR carbon with Ultegra 11 speed

I could not believe that n sub 50k bike ride as good if not better than most of my previous roadbikes at twice the price

 

It really is up there these days with the best in the world at a fraction of the price

 

Its normal for a jockey to go into the spokes if the bike hasnt been assembled right and rear der limit set from the beginning

 

The bike could've also fallen over on the jockey causing the hanger to bend and shifting past the limit that should stop it

 

If Marcel Kittels power dont bend dropouts I think most other people also wont - And its also not a Giant jockey that went into the spokes so maybe a bit harsh to blame the bike brand for a groupset error

 

In more than 20 years in the bicycle industry I have never not once had any problems with Dragons Sports the Importers of Giant they most probably dont even know that your jockey went into spokes

 

Just my 2 cents...

Posted

hectic bit of self-righteous indignation there, Jacques. Perhaps test your assertions that Giant is a *** brand by dealing with them directly. Reserve your harsh judgements till after you've exhausted reasonable options.

Posted

Dodgy bike from a Dodgy supplier! Save your money for another brand. A good mate who I regularly ride with, had his for 3 weeks and only rode it on weekends. This past Sunday while riding in the cradle he tackled a hill and "bang" the hanger gave out and caused significant damage to the frame, the rear derailleur, and to the spokes. When complaining to Cajees about the problem they exclaimed that he peddles too hard and that its his fault for being in the wrong gear when ascending the hill. They made him pay for the repairs and offered him no further assistance.

That - in my books - is totally unacceptable and appalling of Giant and the Cajees supplier. I won't be buying from either Cajees or Giants brands and will continue to warn all those I know, away from their dodgy business practise.

Jacques if you know anything about cycling then you should know that Cajees is the problem here.

 

I have 6 Giants at home and been supporting the brand for more than a decade.  Nothing wrong with the bikes if they are decently assembled - something Cajees knows nothing about.

Posted

 

If Marcel Kittels power dont bend dropouts I think most other people also wont - A

 

 

 

Juts as an FYI, most pro's have custom steel drop outs on their bikes cause their bikes take such a beating in crashes etc. and they can risk a cracked frame and place more importance on getting to the finish line.

 

you and me would rather have the alloy hangar snap and save our frame.

Posted

Oh well, looks like all of the recommendations in the "which marathon bike" type threads are going to need to change from anthems to something else in future, what with Giant being such a bad brand.

 

Im going to need to get rid of my anthem and rethink the propel roadie I was considering too.

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