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Bad chain setup by LBS destroys 947 ride


Kevin Corfield

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Posted

That's true, but a bicycle has finer tolerances than a car.. You so much as breathe next to your bike and your gears go out. Totally different to a car.

agree, people should really stop comparing apples with pears. 

Posted

Reminders me of Van Galens race last year, my son changes his cassette but not the chain, sitting on the front row in A, raring to go, the whistle goes and he puts pedal to the metal.  Alas he is not moving chain is just jumping.......

 

Now he test rides the bike after every wash, every part change, every turn of the derailleur screws.

 

Valuable lesson I say

Posted

I think Kevin was too cheap to replace the chain....

 

 

See it all the time at a lbs. Customer thinks he / she is being ripped off and declines a new chain. Then they back two days later irate and demanding immediate attention because the service didn't fix anything that wasn't broken in the first place.

 

 

Note to mods. Can we have a complaint box section. Just so I know where not to click

 

 

Just putting it out there

Unless you have information that he refused to replace the chain this is a crazy accusation.

 

Sounds to me like he understood his investment in this event both in time and money, not the type to jeopardize it to save R400.

 

Not saying it's impossible but calling someone cheap with no evidence is not justified.

Posted

Unless you have information that he refused to replace the chain this is a crazy accusation.

 

Sounds to me like he understood his investment in this event both in time and money, not the type to jeopardize it to save R400.

 

Not saying it's impossible but calling someone cheap with no evidence is not justified.

 

 

OK I should have put that in comic sans but forgive me its Monday which is the day after the weekend

Posted

Unless you have information that he refused to replace the chain this is a crazy accusation.

 

Sounds to me like he understood his investment in this event both in time and money, not the type to jeopardize it to save R400.

 

Not saying it's impossible but calling someone cheap with no evidence is not justified.

 

 

He has been asked for more information, but he is MIA.

 

The Hub jury is entitled to draw a negative inference if he chooses not to testify in his defence......

Posted

Rule of thumb... if you change your chain, it will jump, and the same applies to a new cluster. Best option is if its that worn then change both (to late to just change one)... also do this well in advance of any race and then go out for several longish rides to "ride them in"  ... hassle sorted

Posted

It's amazing how many hubbers check their spark plugs are tight, oil levels are right, windscreen wipers are fitted properly etc after servicing their cars! When you replace your car tyres, do they offer to balance them at the same time (answer = yes)? Do you need to ask them to inflate the tyres or do they do that by default as a related task? Why expect less from a LBS that charges more than a car mechanic?

 

You check the work on your bike is done as we have come to accept average service levels and know there will be issues with it - a newbie should be secure that the shop knows more than they do, but unfortunately that isn't the case.

If you were racing your car on weekends you would check all these things and more well in advance. He was not using his bike for his morning commute, he was racing. And when you race its not about winning or losing, its about finishing ahead of your buddies that count.

Posted

Maybe the OP is looking for an excuse to justify a bad time (not what he wanted).

 

Lets call this school fees and move on.

He has been asked and not yet supplied more details. So naturally everyone will jump to their own conclusions.

Posted

If you were racing your car on weekends you would check all these things and more well in advance. He was not using his bike for his morning commute, he was racing. And when you race its not about winning or losing, its about finishing ahead of your buddies that count.

 

If I was racing I would pay a mechanic to check the car... The driver is meant to know how to drive - the mechanic does the maintenance. 

Posted

Recently took my bike to a bike shop that services bikes as its main income stream. I thought to myself "test the bike before leaving the property." I didn't and had to drive back there to get the gears sorted. Next day gears stopped working, had to take it back for a 'third time lucky' fix. Needless to say that its all spanky and working again, but next time ill ride it around a bit before leaving the shop, especially because the shops is a long drive to get to from home base. 

 

Sucks that your ride was ruined but have learnt to always get the servicing done and tested way before a big event. 

Posted

If I was racing I would pay a mechanic to check the car... The driver is meant to know how to drive - the mechanic does the maintenance. 

 

Jip. If Lewis Hamilton's wheel were to fall off after a pit stop it's probably his fault for not checking the wheel nut himself.

 

If you pay a shop to work on your bike it's there responsibility to make sure everything is working. It should be possible to take your bike for a service the day before and expect everything to work.

 

The reality is that with too many bike shops you would need to test yourself. Surely people can give that advice in a kind way without getting personal with the OP. 

Posted

If I was racing I would pay a mechanic to check the car... The driver is meant to know how to drive - the mechanic does the maintenance. 

 

 

Jip. If Lewis Hamilton's wheel were to fall off after a pit stop it's probably his fault for not checking the wheel nut himself.

 

If you pay a shop to work on your bike it's there responsibility to make sure everything is working. It should be possible to take your bike for a service the day before and expect everything to work.

 

The reality is that with too many bike shops you would need to test yourself. Surely people can give that advice in a kind way without getting personal with the OP. 

 

Lewis Hamilton is a Pro, and one of the best. So a fair comparison would be Chris Froome, and guess what, he has a mechanic dedicated to him personally.  So if something like what happened to the OP happened to Chris Froome, someone would be getting fired. But the OP is not Chris Froome, nor he is a Pro.

 

From my experience in amateur motor sport (2 years of racing carts myself, and also helping my father out who races historic cars) is that for at least half the field, the driver and the mechanic are the same person. And for those who do have mechanics helping them out, the amounts that the mechanics are getting paid are a order of magnitude more that the OP paid his LBS to change the cassette.

 

This comparison is invalid on so many levels.

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