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Posted

it's OK you'll get your Peanut butter bomb, I got my points on Saturday ...  :ph34r:

I saw, target hit in 1 ride !!!!

 

Also heard some good stuff about you yesterday.

You a TT specialist !!! Well Done !!!

 

I only get my 2nd Peanut Butter Bomb if I achieve the weekly goal though.

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Posted

Vitality support page has this message:

Points
We are aware that some members are experiencing a delay with points allocation for their qualifying activities for the 13-08-2016 and 14-08-2016. We apologise for the inconvenience caused and assure you that we are working on resolving the issue. We will provide an update once the issue has been resolved.

2016-08-15

Posted

Aaaaand my active rewards dont count my garmin workouts again... F!!!

 

 

Sent from my iPhone using Tapatalk

 Same here....

 

thought something is up................

Posted

I started uploading workouts to Garmin again and after months of ignoring Vitality I logged on to see what was up.

 

I think it will be impossible to make everyone happy and to eliminate some odd things. You just need to accept it, laugh and move on

 

An example is I did a loop at the reserve with friends and some were quite slow. It took us about 2:50 for the loop. Like I said, slow. I got 1500 points. Two days later I went on my own. It was windy and hard and I was a bit tired but managed to do under 2:30. I got 600 points. So it goes. Not a big deal. Plenty of points on offer anyway.

Posted

Wonder how honest it will be:

 

100 points-

 

Today's ride you did not get your correct points because our back end is over run and we have no clue whats going on.

Don't forget the bit "but send us an email and we will investigate".

 

On second thoughts, maybe this is to reduce the number of emails they receive.

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