Omnico/fox is that the best you got?

[NotSoBigBen]

I can see them both

[Pikey]

I can see them both

perfect thanks iPad won't let me view them

[HOEKVLAG]

Ok so I can see everyone getting out the pitchforks and cancelling their Fox orders left, right and centre BUT besides this situation is it so that all Fox forks and shocks are pieces of crap? I unfortunately am one of those luddites that couldn't probably tell a good fork/shock from a bad one .. as long as it goes up and down and doesn't throw me off! Having said that I do know when it's not working at all, my Raidon being a case in point but only because the rebound damper was basically 'locked' so there was very little travel ....

 

I'm what I would consider an 'average' rider who checks sag and pretty much makes sure that the rebound is in the middle or thereabouts doesn't ever bother with locking out manually (remote or otherwise), am I in the minority I ask myself 

I'm also an average rider (although I'd like to think I'm above average  ) and recently replaced my Fox Evolution CTD fork - jip the notoriously bad one! - with a Rock Shox Sid XX and the difference is HUGE.

 

Not only did the ride quality increase, but my forearms feel a whole lot better when I finish.

[Pikey]

I'm also an average rider (although I'd like to think I'm above average ) and recently replaced my Fox Evolution CTD fork - jip the notoriously bad one! - with a Rock Shox Sid XX and the difference is HUGE.

 

Not only did the ride quality increase, but my forearms feel a whole lot better when I finish.

ha ha we all think we above average,untill we get that thumping to the ground reality check .

 

That's exactly what the fit 4 is supposed to of eliminated,the forearm pump that only teenagers want.

[KingTJ]

Looking at the vids, it looks like there is definitely something wrong.

[Hairy]

Looking at the vids, it looks like there is definitely something wrong.

agreed

 

OP ... you need to work out a little, push a bit of iron ...... your arms must be moerse skinny to not be able to compress a fork with no air in it

[Pikey]

agreed

 

OP ... you need to work out a little, push a bit of iron ...... your arms must be moerse skinny to not be able to compress a fork with no air in it

And I had my pap that day ... Seen more meat on a butchers pencil

[Skylark]

Looks like the rebound is set to mach 1 in those videos, ie rebound damping set to very minimum and high air pressure or the rebound damper not so happy?

[TAAHIRWP]

Well maybe we should all crowdfund this one. It's for the greater good after all.

Send fox a message with a partition attached listing all the complaints and signatures... epic failure by local distributor.

[raptor-22]

Working now ? Damn am useles as this .

 

 

thats pretty shocking...

[Pikey]

Send fox a message with a partition attached listing all the complaints and signatures... epic failure by local distributor.

it seems if they have that monopoly mind set . You know my take on it.

[Pikey]

thats pretty shocking...

ha ha why thank you..pc skills are basically none ( that's the wife's area) hence why I can't be bothered with all that Facebook,Instagram and # stuff. That's my daughters territory.

 

Besides I can't afford a pc or lessons i spend way to much time & money on bikes . Way more fun.

[the nerd]

And And And? 

[Pikey]

I Packaged and boxed it and it was collected this morning , hoping for an answer next week.

[Cogent Industries]

Hope it works out and you get the box back

 

Surely there must be a product manager for Fox at Omnico that needs to register on the hub and keep an eye on the brand here and on other social media.

 

Who needs a job?

[Pikey]

RANT ????????????????????????

 

So my fork was collected on the morning of the 22nd of April . So omnico would of had the fork on Monday . I know this week is a short week what with Wednesday being a public holiday . But here's my rant ,and I am seriously fu@€ed off at this point.

 

Since receiving an email from sales director from Vincent Stevens 19/04/2016 asking me to send fork marked for his attention. He also cc in Steve Bowman & Kirk Buske whom I have no idea who they or what postion they hold at omnico but presume (and probably wrongly ) they are management of some sort.

 

I have received absolutely no communication or feedback from anybody what so ever. Not even a reply via email from Vincent Stevens and I have sent him 2 consequent Mails one was the the 2 video clips posted the day I got the fork.Have not even I have received your mail it will be attended to. Or we have your fork and it is in the queue and will be attended as soon as possible and revert back to you .

So as its stands i am no closer to knowing anything,and also know that nobody including management can even be bothered to reply or acknowledge any emails sent.I get that I am not important enough to deserve there attention after all I am only a customer? F all , nada , sod all. Just the mushroom treatment ,keep you in the dark and keep you guessing because we actually couldn't give a continental what you think about our product or service as we have the monopoly.

 

The lbs I bought the fork from eventually got to speak to Bradley late Friday afternoon and was told its sitting on Russells table and will be attended to . No eta no nothing .

 

 

Have very little doubt in my mind now how this is going to play out now. If and when they do even look at the fork (as they did service on a 3 ride fork last time didn't they ? ) will just be posted back to me with no fault found and then what do I do ?

Where will it leave me,no where. My mindset is if they can't be asked to reply or at least let me know what's happening with the fork what chance do I have of them actually looking at or resolving my problem.

 

Thanks omnico you have managed to completely sour my experience with one of your supposed top to the line forks,nevermind my new bike build. My BMC has done nothing but sit on my bike stand for what seems forever.

 

Am I bitter at this point? Bloody right I am, I f'ing furious . I just want this fork and omnico debacle over with. Even if it costs me money and a new fork. Am at my wits end and I am a patient person.