Momentum Active Dayz

[Red Bird]

I recorder over 4000 calories on Saturday and it is still not sync’ed. I was hoping they could give me Active Dayz for the rest of the year

[TAAHIRWP]

I recorder over 4000 calories on Saturday and it is still not sync’ed. I was hoping they could give me Active Dayz for the rest of the year

 

is there nothing else that can be done about this?? 

[Red Bird]

is there nothing else that can be done about this??

At the moment my Bryton uploads to Strava for the Active Dayz, but I also swim & run so I have linked a Suunto account as well.

 

There is no trouble syncing from my Suunto Moves Count so I could try to upload .fit files from my Bryton to Suunto, but it will be a schlep.

 

What device do you use?

Edited February 26, 2019 by Engel-a

[TAAHIRWP]

After more than a week, i got an e-mail from multiply stating that all is now in order.

 

They blame strava though,

 

I did check and it seems to be fine now.  Hope the rest of you guys who experienced the same issue, also come right with them.

[Chingy182]

I think you can manually submit any file that did not record for points to an email address, but is is a schlep and would only serve to piss you off even more if you had to do this 2-3x per week.

[throttles]

  Thank you for your email dated 26 February 2019.

We have referred the request to our business administrators for processing and the Active Dayz will reflect in 2 working days.

Please contact us on weekdays from 07:00 to 19:00 for further information. 
You can also visit us at www.momentum.co.za to update your details, view your contract information and find other useful tools to help you with your financial planning.

Web                      www.momentum.co.za
MaxiCall number          0861 88 66 00
Fax number               +2712 675 3911
Email address            multiply@momentum.co.za

[TAAHIRWP]

I am also battling to get Strava to sync. Every time I mail Momentum, a different person replies to my mail. I have sent screenshots and files to these people but am still not getting any results. Only my last 4 activities have not synced though.

If anyone knows the correct mail address to mail these files to, please post it on the hub.

 

See my previous posts,  just keep on doing what you doing and insist they sort it out, and SYNC the info.  it is their product, and robbery if not done correctly.

 

mine is working fine now.  just so BTW.

Edited February 27, 2019 by TAAHIRWP

[Thermophage]

See my previous posts,  just keep on doing what you doing and insist they sort it out, and SYNC the info.  it is their product, and robbery if not done correctly.

 

mine is working fine now.  just so BTW.

More importantly...when are you joining us for TM rides again after work you slacker?

Also, have not had a Strava to Momentum sync issue.

[TAAHIRWP]

More importantly...when are you joining us for TM rides again after work you slacker?

Also, have not had a Strava to Momentum sync issue.

 

 

Doubt it will be after work hey,  been thinking of doing this over a weekend.  will try   to keep in touch. 

[Gen]

Strava and Map my fitness give issues..

 

Try to Delink and then link the app again. (On the multiply website)

 

In the past Jawbone was also an issue, so much so that they have removed the app as one of the apps you can use.

 

Sent from my SM-G950F using Tapatalk

Edited February 27, 2019 by Gen

[Long Wheel Base]

971 points already. 529 to go to maintain Private club again. Should do it by mid year easily.

[FitVault]

looks like i'm getting 1 activity recorded every 3 days or so.  I don't think that is fair.

Have you tried using the FitVault app? You can link almost any device to log your activities for it to feed into Multiply for Active Dayz.

[FitVault]

I am also battling to get Strava to sync. Every time I mail Momentum, a different person replies to my mail. I have sent screenshots and files to these people but am still not getting any results. Only my last 4 activities have not synced though.

If anyone knows the correct mail address to mail these files to, please post it on the hub.

 

Have you tried using the FitVault app? You can link almost any device (and Strava) to log your activities for it to feed into Multiply for Active Dayz. 

[FitVault]

You can use the FitVault app to log all of your exercise and training efforts for Momentum Active Dayz.

 

Including Strava, you can also link to other devices through FitVault. These include:

• Apple, SamsungHealth, Polar, Fitbit, Suunto, Garmin, Wahoo, GoogleFit, Xaiomi.

You can also link your Racetec number for Multiply to reward you for all Racetec races, including Cape Town Cycle Tour.

 

Hope this helps.

[scuzzy]

You can use the FitVault app to log all of your exercise and training efforts for Momentum Active Dayz.

 

Including Strava, you can also link to other devices through FitVault. These include:

• Apple, SamsungHealth, Polar, Fitbit, Suunto, Garmin, Wahoo, GoogleFit, Xaiomi.

You can also link your Racetec number for Multiply to reward you for all Racetec races, including Cape Town Cycle Tour.

 

Hope this helps.

 

How do I link the Racetec number, or is that being done by the app as well?

[FitVault]

How do I link the Racetec number, or is that being done by the app as well?

Once you've downloaded the FitVault app, tap on "Link an Event" on the home page, tap on Racetec, then tap on "Link" where you will be asked to enter your Racetec number. Every time you do an event with them your data will pull through to Multiply for Active Day allocation.