Popit Posted June 1, 2020 Posted June 1, 2020 Parcel arrived this morning ....Thanks guys ,Awesome service !! Andrew Steer 1
Andrew Steer Posted June 1, 2020 Posted June 1, 2020 Some good news for those of you in Tshwane/Pretoria... our factory shops will be open for the next week or so with those awesome clearance specials the rest of the country have been enjoying! They will be open Mon-Fri 9am-4pmCrazy good deals not to be missed Vetplant 1
matthieup Posted June 1, 2020 Posted June 1, 2020 @Andrew, do you guys have a customer satisfaction policy? I bought the platinum bib Saturday in 2XL as it fits and was recommended as better. But the chamois is so small today's first 15km was agony. My insole bib chamois is about 4cm wider... I wouldn't mind swapping for the ergonomic bib if the chamois is wider. Please advise
Desi Posted June 2, 2020 Posted June 2, 2020 Very quick delivery of masks, thank you. Andrew Steer and Vetplant 2
Andrew Steer Posted June 2, 2020 Posted June 2, 2020 @Andrew, do you guys have a customer satisfaction policy? I bought the platinum bib Saturday in 2XL as it fits and was recommended as better. But the chamois is so small today's first 15km was agony. My insole bib chamois is about 4cm wider... I wouldn't mind swapping for the ergonomic bib if the chamois is wider. Please adviseHi Matthieup, sorry to hear the padding didn't work out for youThe best thing I can offer you is that we swap out the padding for a wider Ergonomic one?There would be some smallish costs involved, but hopefully we can make a nice viable arrangement...Drop me a pm and let's get you sorted out Vetplant, Long Wheel Base, Koos Likkewaan and 1 other 4
Mister B Posted June 3, 2020 Posted June 3, 2020 Package received, great service, courier dropped of early evening.Totally unexpected, went the extra mile.Thank you Andrew Steer 1
Bertie N Posted June 4, 2020 Posted June 4, 2020 Hi Andrew, Â When can I expect delivery of my order #6054? Â Thank you in advance. Andrew Steer 1
Andrew Steer Posted June 4, 2020 Posted June 4, 2020  Hi Andrew, When can I expect delivery of my order #6054? Thank you in advance. I believe it's already at the store ready for collection... Pieter will be in contact today, if not already to confirm
Vetplant Posted June 4, 2020 Posted June 4, 2020 Got my Racer Bibs yesterday, they fit perfectly according to the sizing charts. Great value. Thanks Andrew and team Andrew Steer 1
Andrew Steer Posted June 4, 2020 Posted June 4, 2020 Got my Racer Bibs yesterday, they fit perfectly according to the sizing charts. Great value. Thanks Andrew and teamGreat to hear, thanks for the feedback and supportÂ
Dust46! Posted June 4, 2020 Posted June 4, 2020 Here you go... https://www.anatomic.co.za/custom-apparel/sizing-charts/Hi Andrew, Thank you very much, i have used the sizing guide for the arm warmers but there is no guide for the leg/ knee warmers. How can i determine which size i would need? Thanks again! Andrew Steer 1
Andrew Steer Posted June 4, 2020 Posted June 4, 2020 Hi Andrew, Thank you very much, i have used the sizing guide for the arm warmers but there is no guide for the leg/ knee warmers. How can i determine which size i would need? Thanks again!That's a good point... bomb me your thigh measurement (20cm odd above your knee) and I will give you your sizeÂ
Zatopek Posted June 5, 2020 Posted June 5, 2020 Hi Andrew, I got an email that a note was added to my order - look like a tracking code. Just the number was added and that seems to trigger the email What courier would that be if I want to track it? If it is to be used for that - OK if not...
Andrew Steer Posted June 7, 2020 Posted June 7, 2020 Hi Andrew, I got an email that a note was added to my order - look like a tracking code. Just the number was added and that seems to trigger the emailWhat courier would that be if I want to track it? If it is to be used for that - OK if not... Apologies, that note should definitely be a bit more informative. It is your tracking number, and it’s for Fastway couriers...https://www.fastway.co.za/our-services/track-your-parcel? Zatopek 1
Zatopek Posted June 7, 2020 Posted June 7, 2020 Apologies, that note should definitely be a bit more informative. It is your tracking number, and it’s for Fastway couriers...https://www.fastway.co.za/our-services/track-your-parcel?thanks, my goodies are gliding trough the Karoo  Andrew Steer 1
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