Veebee Posted December 11, 2019 Posted December 11, 2019 In my case it was a day later than originally displayed on tracking.Ordered Thursday evening, delivered Wednesday morning isn't too shabby.you had much better luck than me...I ordered 28th November, delivered 10 December.
Thomo Posted December 14, 2019 Posted December 14, 2019 (edited) Seems that they have now shifted away from Skynet to Aramex.Have they shifted or were you just lucky.?Or am I just unlucky to get Skynet again.?That said, hopefully they keep improving.Last wait was only 2 weeks rather than 3 or 4. Edited December 14, 2019 by Thomo
Thomo Posted December 23, 2019 Posted December 23, 2019 Have they shifted or were you just lucky.?Or am I just unlucky to get Skynet again.?That said, hopefully they keep improving.Last wait was only 2 weeks rather than 3 or 4.So seems Skynet have a new online Clearing instruction.Makes things a little easier but doesn't really improve turnaround.That said, 10 days is still an improvement on where they were not so long ago.
IronTree Posted January 2, 2020 Posted January 2, 2020 Ordered on the 30th, given a tracking # smartly on the 30th as well, 2nd Jan, CRC are adamant its been dispatched, SkyNet maintain they have not received it...Wait 48hrs for scanning to update is what i'm told...This for their Premier 'Express' service !
Matchstix Posted January 13, 2020 Posted January 13, 2020 Ordered on the the 3rd was in SA on the 6th and received it today.
Edereese Posted September 8, 2020 Posted September 8, 2020 Good day hubbers, just thought I would post an update on my experience.Placed order on the 2nd of September, chose priority option (4-6 working days). Item has just arrived at Skynet hub and ready to be dispatched. R200 admin fee for jumping through all the customs hoops, according to shipping information, I should have item before Thursday, by the looks of things, it will arrive tomorrow I think the service has improved. Quick response on Skynet's side, it took CRC 2 days to start shipping process.Â
DR ◣◢ Posted September 15, 2020 Posted September 15, 2020 CRC took less that 24 hours to dispatch my order. I paid for the fastest shipping option.  Safe to say Skynet will deliver to me around the 23rd then?Â
T_Boss Posted September 15, 2020 Posted September 15, 2020 CRC took less that 24 hours to dispatch my order. I paid for the fastest shipping option.  Safe to say Skynet will deliver to me around the 23rd then?  My experience on multiple orders is that its always hit and miss with skynet. probably a 50/50 split. Maybe 60/40 in favour of misses. Sometimes they get it right, others times not. Very inconsistent. The biggest issue is, that when they get it wrong, the customer service is absolutely useless.Â
Veebee Posted September 15, 2020 Posted September 15, 2020 took 7 days for Skynet to deliver from arrival in JHB to me in Durban.
Edereese Posted September 15, 2020 Posted September 15, 2020 Their online system seems okay. Lucky for me they bank with Nedbank so my payment cleared instantly. They do mention that they will only start the customs process once the funds reflect on their side. I think maybe instant payment would speed up the process. DR ◣◢ 1
Bruno Posted January 29, 2021 Posted January 29, 2021 This week's experience. I had stopped using CRC because of Skynet but tried again as I needed a spare that I could only get abroad. Ordered Sunday. Arrived today (Friday) They're using DHL Express again! Paid the duties online quickly. Dusty, Veebee and Dexter-morgan 3
Dexter-morgan Posted January 29, 2021 Posted January 29, 2021 This week's experience. I had stopped using CRC because of Skynet but tried again as I needed a spare that I could only get abroad. Ordered Sunday. Arrived today (Friday) They're using DHL Express again! Paid the duties online quickly.Brilliant news.
Thomo Posted January 29, 2021 Posted January 29, 2021 This week's experience. I had stopped using CRC because of Skynet but tried again as I needed a spare that I could only get abroad. Ordered Sunday. Arrived today (Friday) They're using DHL Express again! Paid the duties online quickly.That's good to know.Just hope they'll be consistent.
Jehosefat Posted February 3, 2021 Posted February 3, 2021 Another (shipping) success story here. Ordered on Friday and delivered (by DHL) today. There was a mix up and I ordered something via the normal shipping and a duplicate via the express shipping (cancellation was not processed for some reason. So not so much of success on this point). Ironically, the normal shipping option arrived before the express option (but only by like 2 hours). On that point, I have a brand-new, unopened Park Tool Derailleur Hanger Alignment Gauge available for sale. Probably be cheaper to sell it here than to ship it back for the refund... Madone69 1
BikingYoda Posted February 3, 2021 Posted February 3, 2021 Does anyone have any experience ordering complete bikes from CRC? An the quoted delivery price does that include customs/import duties?Â
Jehosefat Posted February 3, 2021 Posted February 3, 2021 Does anyone have any experience ordering complete bikes from CRC?  An the quoted delivery price does that include customs/import duties?  I have not ordered a bike so I can't help on that point. No, the quoted price only includes shipping. Duty, VAT and handling fees are paid separately.
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