capediver Posted May 15, 2018 Share Is that a light I see...up ahead?...UK Hub has my package...been parked cause they only deliver to this region twice a week, starting tomorrow...so OK, breathe, man, breathe! In Transit..... Link to comment Share on other sites More sharing options...
pinki Posted May 15, 2018 Share Sums it up Link to comment Share on other sites More sharing options...
G e r h a r d Odendaal Posted May 15, 2018 Share I complained to them because skynet is more expensive and they take longer to deliver. May fall on deaf ears but my complaint was about how they can make their customers pay more for a slower service. Does not make sense. Townrat 1 Link to comment Share on other sites More sharing options...
Mongoose! Posted May 15, 2018 Share I complained to them because skynet is more expensive and they take longer to deliver. May fall on deaf ears but my complaint was about how they can make their customers pay more for a slower service. Does not make sense.Sadly the person receiving your e mail is only an CRC employee. He / she classify the requests and reply with the standard reply suitable for that mail. All of us here received the same replies for our complains. Â I even send an e mail and requested for the person to actually read it and not send a standard reply. No reply was received besides the mail saying they received the mail and will reply within .x.. days.... Link to comment Share on other sites More sharing options...
JasonS Posted May 15, 2018 Share pictures or it didn't happen Tan walls just fitted Capricorn, Grey Hubs, BikeisLife and 4 others 7 Link to comment Share on other sites More sharing options...
Sparky and the Warden Posted May 16, 2018 Share Tan walls just fitted And just like that all is right with the world (well yours at least) nice looking PYGA. JasonS 1 Link to comment Share on other sites More sharing options...
Meezo Posted May 16, 2018 Share Tan walls just fitted Blemish, I'll message you JasonS 1 Link to comment Share on other sites More sharing options...
Iwan Kemp Posted May 16, 2018 Share Recently ordered a parcel from an online music store in Gauteng. Took Skynet 13 days to deliver a stuffed up box after several calls and an experience that made me realise maybe Telkom customer wasn't that bad after all.  Taged CRC on a Facebook post yesterday after seeing this thread, they replied this morning Meezo, JasonS, Dieter ( ͡° ͜ʖ ͡°) and 2 others 5 Link to comment Share on other sites More sharing options...
JJDT Posted May 16, 2018 Share Mailed CRC on Monday. Received the following reply:Â Hi Koos,Thanks for your email. Sorry to read that you have had this issue with SkyNet delivering in time. We will certainly feed this back to the appropriate department.In line with the lat arrival of your package, I have refunded your shipping costs, so please allow 3-5 working days for this to show back amongst your funds.Now your package has been released from customs, we would expect delivery to occur in the next 24-48 hours. Please keep an eye on your tracking for further updates. Thanks,Kris Link to comment Share on other sites More sharing options...
Grey Hubs Posted May 16, 2018 Share Add your CRC review here: https://uk.trustpilot.com/review/www.chainreactioncycles.com Perhaps this will wake up CRC! My 2 star review is in! Link to comment Share on other sites More sharing options...
justride Posted May 16, 2018 Share Add your CRC review here: https://uk.trustpilot.com/review/www.chainreactioncycles.com Perhaps this will wake up CRC! My 2 star review is in!Ordered my goods on the 1 may. got email saying it had been dispatched.Queried today and got this response:The tracking below shows that the order has only left the UK so once it arrives in to the country, SkyNet will contact you for payment:15 days later parcel has just left the UK??Will not be using CRC again.. Link to comment Share on other sites More sharing options...
Mada3400 Posted May 16, 2018 Share I ordered my package last thursday, have been really impressed so far with their service. It was scanned into joburg on monday morning and midday monday it said that it was in transit, i assume to cape town... it has been in transit ever since, not yet scanned into cape town hub.  At what point do they usually start messing with me? when should i be worried? Link to comment Share on other sites More sharing options...
JJDT Posted May 17, 2018 Share @mada you can not rely on their tracking site...relax and wait...all you can do now... Link to comment Share on other sites More sharing options...
Dieter ( ͡° ͜ʖ ͡°) Posted May 17, 2018 Share  when should i be worried? I'm sitting on 22 days for express delivery. For a £20 item. Link to comment Share on other sites More sharing options...
Eugene Brown Posted May 17, 2018 Share So my express parcel arrived 13 days later, after really fighting the fight with SkyNet, and as true as nuts, CRC sent me a Tektro Brake/bell combo lever instead of a ThudBuster! WTF! I didn't even know that such devices existed, much less do I ever want one.Started the claim process with CRC, and now have to wait "up to 14 days" for the problem to be resolved.I've always been a CRC fanboy, but this last order has really left a *** taste in my mouth Capricorn and Grey Hubs 2 Link to comment Share on other sites More sharing options...
Grey Hubs Posted May 17, 2018 Share So my express parcel arrived 13 days later, after really fighting the fight with SkyNet, and as true as nuts, CRC sent me a Tektro Brake/bell combo lever instead of a ThudBuster! WTF! I didn't even know that such devices existed, much less do I ever want one.Started the claim process with CRC, and now have to wait "up to 14 days" for the problem to be resolved.I've always been a CRC fanboy, but this last order has really left a *** taste in my mouth Send your review to Trustpilot and make it count! Captain Fastbastard Mayhem 1 Link to comment Share on other sites More sharing options...
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