Garmin HRM Straps - Warranty Swap Out?

[Paul Ruinaard]

HI, i have 2 x Garmin HRM straps which are now faulty. I have tried everything i can google and have seen recommended. Thing is they are expensive items to just toss. Has anyone gone to Garmin in Rosebank to see if they can do a warranty swap out on them?

 

 

[svm3000]

I have the same problem my Tri hr strap won't sync to the edge 830

[Paul Ruinaard]

I have replaced with Wahoo Tickrs and TBH they work well but these straps are like R 1300 each and they are not working - I will get hold of garmin South Africa and go and see them. Just wanting to check if anyone else had done it as i need to get across to Rosebank to do it.

[JBK]

My experience with the newer Garmin straps is that they might be more comfortable but they don't last - I've had two where the rubber has slightly peeled off on the end. Apparently even the slightest tear here causes the system to short out. I believe that they will warrantee but only if within the original 1 year period but i didn't try because mine were "1 day outside of warrantee"... Even the elastic component is not lasting very long and you can no longer replace just this - you have to replace the whole strap...

[TCTG]

Good luck with warrantee claim. Their system of honouring warrantees is you paying in the difference for a new unit or in this instance you pay for a new strap.

[TNOSE_E]

If your unit is still working (Try on a friends strap) just pop it onto a polar softstrap and move on...

[DieselnDust]

I have replaced with Wahoo Tickrs and TBH they work well but these straps are like R 1300 each and they are not working - I will get hold of garmin South Africa and go and see them. Just wanting to check if anyone else had done it as i need to get across to Rosebank to do it.

 

Tried to get a strap warrantied. Guy told me warranty was void because I did not use the approved battery. I had fitted a Duracell DL2032 which but apparently its supposed to be a CR2032. I took a lot further and eventually got my warranty strap.

[Dexter-morgan]

I have done this, and still using the same POD with a polar soft strap 3 years later and 2 batteries later.

If your unit is still working (Try on a friends strap) just pop it onto a polar softstrap and move on...

[Paul Ruinaard]

I have done this, and still using the same POD with a polar soft strap 3 years later and 2 batteries later.

Which Polar strap - found it has a ridge and the pod would not clip in

[martinsnyman]

So just get a Polar or Wahoo strap and keep the unit and pod?

[Warthog whisperer]

Which Polar strap - found it has a ridge and the pod would not clip in

 

Just cut the plastic ridge away with a sharp knife.  I use my Polar strap now for more than 3 years, no problem at all.

[Oufy MTB (Roadie)]

so what is the model of this polar strap, I'm gatvol of the Garmin straps

[Dexter-morgan]

so what is the model of this polar strap, I'm gatvol of the Garmin straps

I went to sportsmans with my Garmin pod, looked at the soft strap made sure it fits in the shop, can not remember the model.

[fanievb]

so what is the model of this polar strap, I'm gatvol of the Garmin straps

 

https://www.sportsmanswarehouse.co.za/polar-pro-chest-strap-m-xxl-c1124974

[Dexter-morgan]

https://www.sportsmanswarehouse.co.za/polar-pro-chest-strap-m-xxl-c1124974

Last time I paid R380

[svm3000]

My HR strap has the pod fixed to it I change the battery to a CR2032 it will connect to the unit the next day no luck