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Posted
3 minutes ago, Matt said:

Apologies for the intermittent issues on the forums today. We've made a few updates to improve stability and are investigating the cause.

Thanks, thought maybe it was just on my side

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Posted (edited)

Hi
Is anyone else having trouble opening the bell notifications icon. I click on it and nothing happens? @Matt

Is it just me?

Thanks

Edited by Jensie
Posted
Just now, Jensie said:

Hi
Is anyone else having trouble opening the bell notifications icon. I click on it and nothing happens? @Matt

Is it just me?

Thanks

its been like that for a while, it eventually goes away when i click it on my mobile

Posted
Just now, Meezo said:

its been like that for a while, it eventually goes away when i click it on my mobile

From home page it does not open but from forum page it does.

Posted
29 minutes ago, Jensie said:

Hi
Is anyone else having trouble opening the bell notifications icon. I click on it and nothing happens? @Matt

Is it just me?

Thanks

We had an issue with it on Tuesday that was resolved, but if still not working on your end please try a full page refresh:

Windows: Hold down Ctrl and press F5
Mac: Hold down the ⌘ Command and ⇧ Shift key and then press R

Or clear browser cache.

Posted
5 minutes ago, Matt said:

We had an issue with it on Tuesday that was resolved, but if still not working on your end please try a full page refresh:

Windows: Hold down Ctrl and press F5
Mac: Hold down the ⌘ Command and ⇧ Shift key and then press R

Or clear browser cache.

Thanks, seems to do the trick

Posted
44 minutes ago, madmarc said:

Anyone having an issue opening Bikehub on   Chrome or edge

it comes up as not private and CERT COMMON NAME INVALID

 

Not seeing this ourselves and no other reports. 

This can happen due to caching issues in your browser. Could you try in an incognito tab or clear out cache in either browser?

Posted
8 minutes ago, Matt said:

Not seeing this ourselves and no other reports. 

This can happen due to caching issues in your browser. Could you try in an incognito tab or clear out cache in either browser?

Tried that and also incognito still the same msg comes up

im posting off my phone and when I select the notification bell I get this msg 

 

IMG_4260.png

Posted (edited)
2 minutes ago, madmarc said:

Tried that and also incognito still the same msg comes up

im posting off my phone and when I select the notification bell I get this msg 

 

IMG_4260.png

On Chrome I get this msg

 

IMG_4261.jpeg

Edited by madmarc
Posted
45 minutes ago, madmarc said:

On Chrome I get this msg

 

IMG_4261.jpeg

Okay so i followed the link off the email notification and that worked - Deleted the old bookmarks and made new ones

Seems to work now 

Posted
1 hour ago, madmarc said:

Okay so i followed the link off the email notification and that worked - Deleted the old bookmarks and made new ones

Seems to work now 

Ok great. Glad it's resolved. 

I suspect you had some old bookmarks that were redirecting in unexpected ways.

Posted

I was experiencing a badly laid out Home Page (things were quite jumbled).

Endured it for a week or so but it has come right now - on my cellphone. Thank you...

Posted
32 minutes ago, robbybzgo said:

I was experiencing a badly laid out Home Page (things were quite jumbled).

Endured it for a week or so but it has come right now - on my cellphone. Thank you...

We made some changes to the homepage over the weekend. It's likely there was some old code cached in your browser that was causing it to display strangely. It has now been refreshed for the newer files.

Posted (edited)
2 hours ago, Matt said:

Ok great. Glad it's resolved. 

I suspect you had some old bookmarks that were redirecting in unexpected ways.

Spoke to soon - the problem is back, tried everything - Strange, because yesterday everything worked fine - thisd is the msg i get now 

image.png.bb0c5840beb85e6dc0371dc7c31793cd.png

pasted the bookmark as an app on my desktop which seems to work okay

Edited by madmarc

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