ENVE warranty claim

[Furbz]

3 hours ago, Zebra said:

@furbz, was also wondering about baggage, since you wrote: Light weight rider(68kgs), no fall, no baggage.

….not for one SECOND suggesting just 7kg luggage would cause that; more genuinely interested in HOW he was transporting his luggage, since I come from a bike-packing past (back in the day, the old days!)

Would like to see how he carried the load…

Cheers

Chris

Here we go.  That's a great ride! 

Pack light you do not!

[Zebra]

8 hours ago, Furbz said:

Here we go.  That's a great ride! 

Pack light you do not!

Yes, noted: to be fair, this was self-supported, 3 weeks duration, alone, over the highest motor-able road in the world, from Pakistan into China, the Karakoram ‘Highway’.

(for example, I carried hiking boots to traverse landslides…!)

So, Baguettes and Air B&B’s were not a ‘thing, in the late 80s,

Cheers

Chris

[Furbz]

1 hour ago, Zebra said:

Yes, noted: to be fair, this was self-supported, 3 weeks duration, alone, over the highest motor-able road in the world, from Pakistan into China, the Karakoram ‘Highway’.

(for example, I carried hiking boots to traverse landslides…!)

So, Baguettes and Air B&B’s were not a ‘thing, in the late 80s,

Cheers

Chris

Epic! Thats a proper mission

[DieselnDust]

Reinforces my view that the frame is faulty. If he’s been riding the bike loaded up in the manner it is then the frame layup is the problem. Impact failures are fairy tales. 
by and large ENVE is overpriced . It’s. It the same company it was 10years ago. They have cheapened their production to maximise profit and sacrifice quality. 
forcing crash replacement tells me they are in financial trouble and what to get as much cash back as possible . Check in with other Enve owners re recent warranty claims. Maybe you’ll see a disturbing pattern

[Jimmy 2.0]

Coming from a shop mechanic that doesn't seem to be a manufacturing warranty that looks like a crash damage of sorts. That can be anything from the bike falling over to airplane handling.

[SSCC]

On 9/26/2025 at 8:55 AM, DieselnDust said:

 Impact failures are fairy tales. 

What do you mean? That carbon frames can't fail or break on impact?

[DieselnDust]

2 hours ago, SSCC said:

What do you mean? That carbon frames can't fail or break on impact?

In this case . Most carbon frames break in crashes but those will generally break in more than one place. This frame would have had to be hit from the inside face of the stay to fail in the manner it did. So I believe an impact fracture in this case is a fairy tale

[DieselnDust]

3 hours ago, SSCC said:

What do you mean? That carbon frames can't fail or break on impact?

In this case . Most carbon frames break in crashes but those will generally break in more than one place. This frame would have had to be hit from the inside face of the stay to fail in the manner it did. So I believe an impact fracture in this case is a fairy t

[Furbz]

19 minutes ago, DieselnDust said:

In this case . Most carbon frames break in crashes but those will generally break in more than one place. This frame would have had to be hit from the inside face of the stay to fail in the manner it did. So I believe an impact fracture in this case is a fairy t

Thats our take.

Won't be buying ENVE ever again after this.

I stopped buying their wheels due to really poor build quality. That and being country miles off on claimed weights.

Pic is of a 2024 Enve SES 4.5 wheel.

Arrows showing the stray fibres at the holes. Standard stuff for ENVE.

The last arrow shows molding lines. Have to file these all away to get a decent tire seal as they extend all the way up the rim wall.

4 of them per wheel. 

The one is the picture is actually one of the better ones I've seen.

As for the mog, all the reviews sold me. That and it ticked all the boxes.

Mistake to think their frames were any different 

Edited September 29, 2025 by Furbz

[DieselnDust]

25 minutes ago, Furbz said:

Thats our take.

Won't be buying ENVE ever again after this.

I stopped buying their wheels due to really poor build quality. That and being country miles off on claimed weights.

Pic is of a 2024 Enve SES 4.5 wheel.

Arrows showing the stray fibres at the holes. Standard stuff for ENVE.

The last arrow shows molding lines. Have to file these all away to get a decent tire seal as they extend all the way up the rim wall.

4 of them per wheel. 

The one is the picture is actually one of the better ones I've seen.

As for the mog, all the reviews sold me. That and it ticked all the boxes.

Mistake to think their frames were any different 

Ya well…. This is the way…. Of the industry. Quality is just a word and cyclists lap it up because we’re prepared to pay R100k for wheels that cost R500 to make. When their shyte fails , somehow it’s the users fault 

[michaelbiker]

6 hours ago, DieselnDust said:

Ya well…. This is the way…. Of the industry. Quality is just a word and cyclists lap it up because we’re prepared to pay R100k for wheels that cost R500 to make. When their shyte fails , somehow it’s the users fault 

What is interesting though is seeing how well some of the Chinese brands are doing for a lot less money. Take for example the Yoeleo and Winspace frames and the feedback on quality and performance. We ride Lun Carbon gravel wheels (Winspace), and they have been through hell and back and still not missing a beat.

[michaelbiker]

Also totally blown away by the quality of the ykywbike kit on Aliexpress. Decided to try them out after my last pair of Assos bibs lasted a year before the leg grippers came apart. Local agents refused to replace them under warranty and offered a 20% discount on a new pair! The aliex bibs are better made and just as comfy for a quarter of the price. 

[SSCC]

9 hours ago, DieselnDust said:

In this case . Most carbon frames break in crashes but those will generally break in more than one place. This frame would have had to be hit from the inside face of the stay to fail in the manner it did. So I believe an impact fracture in this case is a fairy t

If you look at the image I posted the break is on the seat stay and visible from the outside. I’ve seen frames that have fallen over at a cafe break in exactly this spot. A single break that looks just like this. It happens so quickly. Someone bumps the bike, it falls then is lifted up and the owner is none the wiser. Until he realizes it’s cracked. Ask carbon repair shops how often they get this exact repair. 
 

I’m not disputing Enves quality or value. Overpriced and overhyped IMO and I’d never buy it. 

[Furbz]

1 hour ago, SSCC said:

If you look at the image I posted the break is on the seat stay and visible from the outside. I’ve seen frames that have fallen over at a cafe break in exactly this spot. A single break that looks just like this. It happens so quickly. Someone bumps the bike, it falls then is lifted up and the owner is none the wiser. Until he realizes it’s cracked. Ask carbon repair shops how often they get this exact repair. 
 

I’m not disputing Enves quality or value. Overpriced and overhyped IMO and I’d never buy it. 

This is a Gravel bike, not a road bike.

If it can't take falling over at a cafe it is woefully under engineered for its purpose.

[Tomik]

Seat-stays are not designed to absorb side impact, so I wouldn't say these are under-engineered. Sure, it's not ideal for a gravel bike but they're going for a balance between compliance/comfort and strength.

This damage appears to be bad luck. I had a friend who lost control at about 10kph and bump into me with his tyre from the side on my BMC road bike. Neither of us fell, bikes didn't fall. But there was very similar damage to my seat stay and I got a new frame.

[SSCC]

50 minutes ago, Furbz said:

This is a Gravel bike, not a road bike.

If it can't take falling over at a cafe it is woefully under engineered for its purpose.

I’ve seen lightweight mountain bike frames break at that exact point from falling over. It’s a vulnerable point. If you buy a light weight frame that’s the risk.