jarred@tysoneng.co.za Posted January 14, 2015 Share Hi Guys, I hoping someone here can help me out here? I recently purchased a road bike on the hub website. I am in Durban, the bike is JHB. I only viewed the bike over the internet. I did not view the bike personally but from what I had seen and what was described in the advert was exactly what I was looking for. The bike was advertised to be a medium and it even gave me the measurements from BB to Seat clamp (50 cm). Perfect frame size for me. When the bike arrived I was really shocked to see that the bike was NOT a medium but a medium/large (54 cm). The bike is now too big for me! I feel so gutted that someone could falsely (even if by mistake as this person claims) advertise a product and not accept any responsibility. (The seller is refusing to accept the Bike back and give me a refund) What would be the best way forward? Do I need to seek legal action? Has there been anyone on the hub that has had the same experience? I can’t be the first one to have experience this. What can I do? Thanks! Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/ Share on other sites More sharing options...
Guest DieBees Posted January 14, 2015 Share Name the person and we will validate it and tell you which route to follow. Even if it was a mistake I would refund the money to the buyer. What must you do with a bike that is too large? You cant use it. As far as I know a 54cm is a medium, not 50 cm. Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518073 Share on other sites More sharing options...
Smartie Posted January 14, 2015 Share +1 Name the seller. Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518081 Share on other sites More sharing options...
BDF Posted January 14, 2015 Share Perhaps you should report the incident to the moderators as well. I'm sure there must be some rule as to correctly describing the goods one advertises. Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518085 Share on other sites More sharing options...
Patchelicious Posted January 14, 2015 Share What is the grounds for the sellers refusal? Ps: 50cm is usually considered a small, 54cm is a medium. Pps: agreed bring the seller here, maybe we can talk some sense into him/her. Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518086 Share on other sites More sharing options...
shaper Posted January 14, 2015 Share name and shame as you have tried to negotiate with the seller without success Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518087 Share on other sites More sharing options...
Malpiet Posted January 14, 2015 Share Iam guessing this is a Giant road bike in question? Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518092 Share on other sites More sharing options...
Ampandy Posted January 14, 2015 Share Don't you have a leg to send on as far as the cpa is concerned? Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518093 Share on other sites More sharing options...
Joe Low Posted January 14, 2015 Share Posting the ad or a link here would help us to give you some better-informed advice. Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518096 Share on other sites More sharing options...
Thomo Posted January 14, 2015 Share Ps: 50cm is usually considered a small, 54cm is a medium. Unless it's a Giant, where medium is marked as 50cm on the seattube (54+ on the TT).? Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518100 Share on other sites More sharing options...
Long Wheel Base Posted January 14, 2015 Share I see the OP is selling a GIANT in the classifieds. Guessing its the one he bought.www.thehubsa.co.za/forum/classifieds/ad/119928-giant-tcr-advanced-0-di2-ultegra/ https://www.bikehub.co.za/classifieds/119928-giant-tcr-advanced-0-di2-ultegra/ EDIT: sorry first post the link didn't copy paste so lekker Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518109 Share on other sites More sharing options...
Maniax Posted January 14, 2015 Share Don't you have a leg to send on as far as the cpa is concerned? Not that I know of no.... Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518117 Share on other sites More sharing options...
Barker Posted January 14, 2015 Share As far as I know a 54cm is a medium, not 50 cm. True. Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518119 Share on other sites More sharing options...
jarred@tysoneng.co.za Posted January 14, 2015 Share His name is marthunis Jacobus Profile name : Tinus.d The frame is a Giant compact frame. It even says ML on the frame! I dont know how any one can sell it as M???? From the advertisemnet one could not see the ML sticker.And on his adevert it said M and 50cm. Complete Lie! http://www.giant-bicycles.com/en-us/bikes/model/tcr.advanced.0/9006/48836/ It clearly states M and ML I have even offered to pay courrier services to send the bike back and he has refused! Please if anyone can give some advice on this, it was my dream bike and had to borrow the money to get it. Thanks Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518125 Share on other sites More sharing options...
Mojoman Posted January 14, 2015 Share Did you look at the Giant site for this bike? They list the size 53.5cm as a medium/large and the standard medium is sized at 50cm (large is 55.5cm). http://www.giant-bicycles.com/en-us/bikes/model/tcr.advanced.0/9006/48836/#geometry Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518126 Share on other sites More sharing options...
Shebeen Posted January 14, 2015 Share R26k on a bike and you don't even view it? sheesh, buyer beware...i would have sent someone in the know to look at it before shipping. Link to comment https://forum.bikehub.co.za/topic/146620-false-advertisement/#findComment-2518129 Share on other sites More sharing options...
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