Misleading On Line shop advert at Cycle Lab

[Skinnyone]

Here ya go Don...

 

https://www.bikehub.co.za/classifieds/176343-sram-red-22/

[Eugene Brown]

If the OP works for CycleLab, and he is being mischievous (to be polite) with this post, I hope he gets what's coming to him!

Also, anyone in their right mind knows that any groupset of any description won't be anywhere close to R299.00. To expect some legal-, social or other mechanism to now supply you with a SRAM groupset at that price, in order to extract provenance from a mistake, is seriously tempting fate, especially with the moerse thunder storm building over Jozi now.

[Rick Sanchez]

What about the other way around... Who would post a picture of a full groupset for R300, if you work at a cycling store.  

[Eugene Brown]

What about the other way around... Who would post a picture of a full groupset for R300, if you work at a cycling store.  

 

Point taken, incompetence is rife!

[Grogs]

From my dim and distant past as a law student, I seem to remember (from one of those painfully boring lectures on the law of contract) that (legally) in any contract of sale you, as the buyer, make an offer to the seller, who has the right to accept or refuse the offer.

 

And I also seem to remember that a sale is not concluded until delivery (unless the due date for delivery has passed, in which case the buyer can enforce his right to receive delivery). So the fact that the OP paid didn't result in the conclusion of the sale - delivery doesn't seem to have been past the due date.

 

So, even legally, the OP seems to be on thin ice (and the CPA doesn't help him either).

[Hairy]

I was once in a position to purchase two sets of very high end roadie wheels from a well known online store in SA (No, not CWC) for the grand sum of R32.and some cents.

 

Whole purchase on the site could go through......sent the guys an email with links telling them RE the error.....next day it was corrected ....sent them another email saying I see they have fixed the error.

 

Still waiting for a reply of something along the lines of "thanks for letting us know" or the like ..... in hindsight I should have hit the purchase button 

[Rocket-Boy]

Misleading thread title is more like it.

OP is taking a chance, legally there is no leg to stand on and no amount of pressure on here will change that, not that anyone agrees you should get the group for R299.

[AuctionLamb]

En daar is Donovan weg...

[Guest]

I worked with a guy whose appointment letter to the company promised to pay him his annual total figure  per month. He was very happy when he saw he was going to be a millionaire that year. Sadly it got revised.

[CycleLab]

Good Afternoon Everyone,

 

While we make no excuse for our genuine mistake, sometimes things like this happen. We are sorry for the inconvenience cause by this mistake.

 

We would like to thank those out there who appreciated this obvious but silly mistake. While we are a big store with a comprehensive offering we run our business on tight margins, but not that tight.

 

We hope you will accept our humble apology and understand that sometimes we get it wrong.

 

Kind regards,

Your Cycle Lab Team

[Patchelicious]

Good response CL ????????????????????????

[Meezo]

Good Afternoon Everyone,

 

While we make no excuse for our genuine mistake, sometimes things like this happen. We are sorry for the inconvenience cause by this mistake.

 

We would like to thank those out there who appreciated this obvious but silly mistake. While we are a big store with a comprehensive offering we run our business on tight margins, but not that tight.

 

We hope you will accept our humble apology and understand that sometimes we get it wrong.

 

Kind regards,

Your Cycle Lab Team

 

i'm calling your bluff

 

YOU DOUBLE POSTER :ph34r:

 

Admin check the IP's make sure all the screws and nuts are there

[BDF]

No sign of the OP? Oh well, maybe he's just a troll in disguise. Look at the responses on this thread but not a squeak from the OP. Come on dude!

[Bub Marley]

Lol at the opening poster thinking he could get a Sram groupset for 300 bucks.

 

******* hilarious. Just made my day this.

[Edition 507]

Come on dude, get real, you and your mates are exacerbating the reputation for dodgy ethics us cyclists have these days. Just say sorry and in future try refrain from causing unnecessary k@k in a public forum.

[Kapenschtaten]

Not so quick on the draw there haters......How about they purposefully put it in there to generate hits/interest/traffic on their site, which it obviously has.....then when someone actually buys the ludicrously priced object...oh sorry it was a mistake. We've all seen it on Gumtree/OLX a million times....like posting something as "free" or R10 but then put the "actual" price in 5% Black 0.0025mm Arial Narrow Italics bottom right of the ad.........sounds flaky to me.
Im on the side of the consumer here....if someone can get fired for tweeting something on social media, retailers should be held to account for what they put on their websites.
If my company advertises a product for Rxx or we quote a product for Rxx we are liable (also morally liable) to honor that price for the customer. The maths is a follows....
(Genuine mistakes + Customer dissatisfaction) x Customer Discounts = Happy Customer