Friedpiggy Posted March 22, 2017 Posted March 22, 2017 I know that everyone loves them, But I am not so impressed. Last Friday (17 March) The wife and I were in Cape Town and I thought I would pop in as I need a new gatorskin for my back wheel. I manage to convince my wife to go to a restaurant right next door and as we are heading there after a nice morning at the V&A waterfront, I mention popping in at CWC. So we walk in, 15 minutes of looking at stuff in the shop and trying to catch the eye of an employee and we left without buying anything. The shop was not busy, there were no other customers that I could see. Every time I started heading towards a staff member they suddenly seemed to remember pressing business elsewhere. Both the wife and I were left with the distinct impression that they must be doing so well after the CTCT sales that they didn't really want to sell any more product this month.Get better service from the tea room on the corner, at least there I get a hello from the staff.
Bateleur1 Posted March 22, 2017 Posted March 22, 2017 I know that everyone loves them, But I am not so impressed. Last Friday (17 March) The wife and I were in Cape Town and I thought I would pop in as I need a new gatorskin for my back wheel. I manage to convince my wife to go to a restaurant right next door and as we are heading there after a nice morning at the V&A waterfront, I mention popping in at CWC. So we walk in, 15 minutes of looking at stuff in the shop and trying to catch the eye of an employee and we left without buying anything. The shop was not busy, there were no other customers that I could see. Every time I started heading towards a staff member they suddenly seemed to remember pressing business elsewhere. Both the wife and I were left with the distinct impression that they must be doing so well after the CTCT sales that they didn't really want to sell any more product this month.Get better service from the tea room on the corner, at least there I get a hello from the staff. It is only Wednesday today. Two more days to Friday ... just saying
Shebeen Posted March 22, 2017 Posted March 22, 2017 so you'd rather complain anonymously on the web than just chat to a manager then and there?!
Shebeen Posted March 22, 2017 Posted March 22, 2017 you can still get your goodies http://www.cwcycles.co.za/product/continental-gatorskin-tyre
Hairy Posted March 22, 2017 Posted March 22, 2017 I know that everyone loves them, But I am not so impressed. Last Friday (17 March) The wife and I were in Cape Town and I thought I would pop in as I need a new gatorskin for my back wheel. I manage to convince my wife to go to a restaurant right next door and as we are heading there after a nice morning at the V&A waterfront, I mention popping in at CWC. So we walk in, 15 minutes of looking at stuff in the shop and trying to catch the eye of an employee and we left without buying anything. The shop was not busy, there were no other customers that I could see. Every time I started heading towards a staff member they suddenly seemed to remember pressing business elsewhere. Both the wife and I were left with the distinct impression that they must be doing so well after the CTCT sales that they didn't really want to sell any more product this month.Get better service from the tea room on the corner, at least there I get a hello from the staff.I must compliment you on your planning and smooth tactic for getting the wife to go with you to a cycle shop whilst on holiday!
Halfdoesyn Posted March 22, 2017 Posted March 22, 2017 fake newsIt's called "alternative facts" these days.
Patchelicious Posted March 22, 2017 Posted March 22, 2017 Not sure why OP has decided to commit Hubicide... But, cheers dude....
Odinson Posted March 22, 2017 Posted March 22, 2017 Not sure why OP has decided to commit Hubicide... But, cheers dude.... I prefer 'Hubakiri'.
Prozac Posted March 22, 2017 Posted March 22, 2017 but friday is still 2 more sleeps . . . Sorry to hear about your experience
Long Wheel Base Posted March 22, 2017 Posted March 22, 2017 I bought some stuff from them at the expo. Had good service. Thanks guys.
Malpiet Posted March 22, 2017 Posted March 22, 2017 These days it seems like foul is fair and fair is foul
Dullscalpel Posted March 22, 2017 Posted March 22, 2017 I know that everyone loves them, But I am not so impressed. Last Friday (17 March) The wife and I were in Cape Town and I thought I would pop in as I need a new gatorskin for my back wheel. I manage to convince my wife to go to a restaurant right next door and as we are heading there after a nice morning at the V&A waterfront, I mention popping in at CWC. So we walk in, 15 minutes of looking at stuff in the shop and trying to catch the eye of an employee and we left without buying anything. The shop was not busy, there were no other customers that I could see. Every time I started heading towards a staff member they suddenly seemed to remember pressing business elsewhere. Both the wife and I were left with the distinct impression that they must be doing so well after the CTCT sales that they didn't really want to sell any more product this month.Get better service from the tea room on the corner, at least there I get a hello from the staff.I had a very similar experience. When I did get help, I felt like I was being looked down upon, like I was too inexperienced to be there. When we left, even hubby made a comment about the attitude
Andrew Steer Posted March 22, 2017 Posted March 22, 2017 Must say I had a really good laugh reading all the CWC staff tops at the Argus Expo... and good service while at it, on some good bargains. Maybe the cleaners and mechanics where working the floor at the shop
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