Bicycle Shop issues

[droo]

17 hours ago, eddy said:

As everyone knows, the most important part of fitting a tyre is ensuring that the center of the logo  is aligned perfectly with the valve stem. 

There are a few small things like this that will show you someone's attention to detail.

As above, so below.

[ChrisF]

8 minutes ago, droo said:

There are a few small things like this that will show you someone's attention to detail.

As above, so below.

 

Hiehie ... my OCD ....

 

Always a struggle deciding WHERE to align the tyre to the valve stem ... looking from the drive side the "MAXXIS" (or similar) may allign perfectly ... BUT, then when you look from the other side it is a few spokes out of line ...

[DJR]

2 hours ago, ChrisF said:

 

Hiehie ... my OCD ....

 

Always a struggle deciding WHERE to align the tyre to the valve stem ... looking from the drive side the "MAXXIS" (or similar) may allign perfectly ... BUT, then when you look from the other side it is a few spokes out of line ...

Build a wheel with a different spoke pattern? Just saying ....

Edited November 19, 2025 by DJR

[openmind]

3 hours ago, ChrisF said:

 

Hiehie ... my OCD ....

 

Always a struggle deciding WHERE to align the tyre to the valve stem ... looking from the drive side the "MAXXIS" (or similar) may allign perfectly ... BUT, then when you look from the other side it is a few spokes out of line ...

Easy - it's only the drive side that counts :). Who takes pics from the non-drive side??

[NotSoBigBen]

5 hours ago, droo said:

There are a few small things like this that will show you someone's attention to detail.

As above, so below.

Yip I must say that's something that does bother me  .... I make sure I get it correct, as @openmind says I check the drive side only ... @ChrisF there's your answer 😎

In my opinion it does show, as @droo says that the person that worked on your bike has given it some thought and not just slapped it on.

[Stretched@Birth]

On 11/18/2025 at 4:57 PM, Hairy said:

Let the owner know about your issues, and see how they make good to them.

If they do not give a damn, and you are being reasonable with your issues, then move on to a new LBS.

Ultimately you will find a good LBS, and then support them financially and promote them as they are worth keeping in the cycling community.

And hope he doesn't develop blood pressure issues... 😉

[RobynE 🚵‍♀️]

Not my pic but here’s a multi-faceted conundrum…

Colour clash or valve align?

What if valve align IS colour clashing? Schrodinger’s valve? 

Knife edge stuff boys. 

I think the only logical solution here is to drill another hole for the valve. 
 

[NotSoBigBen]

20 minutes ago, RobynE 🚵‍♀️ said:

Not my pic but here’s a multi-faceted conundrum…

Colour clash or valve align?

What if valve align IS colour clashing? Schrodinger’s valve? 

Knife edge stuff boys. 

I think the only logical solution here is to drill another hole for the valve. 
 

Colour doesn't bother me, tyre make centralised at the valve .... simple 😜

[ChrisF]

5 hours ago, openmind said:

Easy - it's only the drive side that counts :). Who takes pics from the non-drive side??

 

3 hours ago, NotSoBigBen said:

Yip I must say that's something that does bother me  .... I make sure I get it correct, as @openmind says I check the drive side only ... @ChrisF there's your answer 😎

In my opinion it does show, as @droo says that the person that worked on your bike has given it some thought and not just slapped it on.

 

You ARE correct ..... BUT .... seems I need to change my office layout to see the DRIVE side ....   🤣

 

[OVERDRIVE]

Mechanical work: @mellovelo

Suspension work: Justin at CycleWorx. Facebook

Everything else, I don't want to know. 😎

[MarcoDeS]

1 hour ago, OVERDRIVE said:

Mechanical work: @mellovelo

Suspension work: Justin at CycleWorx. Facebook

Everything else, I don't want to know. 😎

lol all the issues I mentioned is one of your tags. I’m glad you’ve had better service. 

[MarcoDeS]

1 hour ago, OVERDRIVE said:

Mechanical work: @mellovelo

Suspension work: Justin at CycleWorx. Facebook

Everything else, I don't want to know. 😎

Found another issue today. They took a shortcut and put bearings in my pivots that are not the right size. The correct bearings can only be bought through the specific Scott swing arm or pivot kit. Rush sports and Aero angencies only sell the 7mm size. I’ve never taken my bike to Justin. 

Edited November 19, 2025 by MarcoDeS

[MarcoDeS]

But a more general question. I see lots of guys propping up mechanics that do good work. Can we not keep a list of good/bad service from shops to assist any newbies and experienced riders without time alike? Will probably save someone out there lots of headaches, frustration and time. 

[OVERDRIVE]

8 minutes ago, MarcoDeS said:

lol all the issues I mentioned is one of your tags. I’m glad you’ve had better service. 

Oh no... real sorry you weren't happy-have bever had any issues with them at all. Hope you reached out to management to sort you out? 

5 minutes ago, MarcoDeS said:

Found another issue today. They took a shortcut and put bearings in my pivots that are not the right size. The correct bearings can only be bought through the specific Scott swing arm or pivot kit. Rush sports and Aero angencies only sell the 7mm size. I’ve never taken my bike to Justin. 

Justin is an Ohlins and Suspension guru-best I've ever seen. Please reach out to him for all that work. 

[thebob]

12 hours ago, MarcoDeS said:

Found another issue today. They took a shortcut and put bearings in my pivots that are not the right size. The correct bearings can only be bought through the specific Scott swing arm or pivot kit. Rush sports and Aero agencies only sell the 7mm size. I’ve never taken my bike to Justin. 

How on earth is the rear suspension working? Did they damage the frame at all?

[MarcoDeS]

1 minute ago, thebob said:

How on earth is the rear suspension working? Did they damage the frame at all?

I don’t think the frame is damaged. It’s 0.5mm difference so the suspension works fine. There was just play coming through the stay.