Just got off the phone with Momentum Multiply as I try to reset my Multiply Money Card PIN to my own preferred PIN code. I sms as instructed but just do not receive anything back. This is according to the call centre agent because I have a sms bundle on my cellphone contract. I need to get another prepaid sim card, do the cell number change through them, change the pin, then change my cell number back to my own contract number. Or I need to load airtime onto my contract phone, but how will my phone choose whether to use my sms bundle or the airtime to send the sms when I send it? My mother cannot get safe days one her Samsung S4 mini (too old) or her new Lenova tablet (activates and everything, but does not pick up safe days). My sister in law can also not get her safe days working on her Apple SE. I still cannot get Multiply money active for my wife as we have one internet profile for our accounts. I need to get her, her own internet profile (at the additional cost) to be able. Did Momentum actually think these changes through before implementing them this year as well as actually testing them? Because it does not look and feel like they did !!!!!
